NxModels Opiniões 256

TrustScore: 3.5 em 5

3,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The shipment took a while to send and missed the expected shipping window. But it did arrive, and it is a really impressive model. I've seen a lot of toy guns and this is not it. It's almost a rep... Ver mais

Classificada 5 em 5 estrelas

100% legit company I ordered from the UK model AK1:2 model it's absolutely beautiful Brianna you are amazing keep up the good work you are a genuine company ignore all these negative reviews there's... Ver mais

Classificada 2 em 5 estrelas

I ordered 2 models. A 2:1 P226, and a 3/4 B92F. Order took a few weeks to arrive but they shipped a different item which I have no interest in. Quality wise, they are really quite good however, I didn... Ver mais

Classificada 1 em 5 estrelas

It is a total scam. They email you from ****@gmail.com email addresses DISGUISED as ****@NxModels.com and alike. Just hover over the email addresses they use and it will reveal they alias emails not... Ver mais

A empresa respondeu


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

256 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 29% das suas opiniões negativas

Geralmente responde dentro de um mês

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Classificada 5 em 5 estrelas

100% legit beautiful models

100% legit company I ordered from the UK model AK1:2 model it's absolutely beautiful
Brianna you are amazing keep up the good work you are a genuine company ignore all these negative reviews there's one problem once you get one you then want more lol because the quality is amazing

10 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Really impressive product.

The shipment took a while to send and missed the expected shipping window. But it did arrive, and it is a really impressive model.
I've seen a lot of toy guns and this is not it. It's almost a replica, albeit scaled-down and non-functional. It's really impressive.
My son wanted it as a gift. He loves it.
Customer support has been responsive.

5 de fevereiro de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Wrong item delivered, ignored since.

I ordered 2 models. A 2:1 P226, and a 3/4 B92F. Order took a few weeks to arrive but they shipped a different item which I have no interest in. Quality wise, they are really quite good however, I didn't get the items I paid for. They have been ignoring my communications thus far with only one email reply to ask for a picture of the item I received. After that, zero, no response. I have now logged a dispute with my card provider. 2 stars because if you get what you ordered, then quality seems to be quite good.

7 de março de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

The product is great but shipping takes time

The product is great, I recieved the 1:2 sized deagle and it functions exactly as shown.

If you are in the US be prepared for possible delays due to the current administration and what not as it did frequently get stuck but after a while it made it through the ports.

26 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Best replica ever

This company need a lot more good reviews people I ordered a 3/4 size gun and it came in literally 2 weeks I read so many reviews saying that it’s a scam and not to get it but I had to get it so I ordered one on March 4. Today is march 21st and it just came so insanely good on shipping and they reply asap on questions and make good content
Thank you Nxmodels and the shipping team 👍

21 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

NXMODELS ARE FRAUDS DONT BUY

SCAM SCAM SCAM SCAM Do NOT buy from them. I had ordered in OCTOBER OF 2025! I still haven’t gotten my order and support team has been ghosting me for 3 months and their responses are AI generated. They even promised me a replacement order which has been in limbo and wasn’t even sent. It’s been 6 months since the initial purchase. STAY AWAY!!!

**** Your response is a lie! 1) We told you that we would wait for a replacement and you even gave us a TRACKING NUMBER so how did we ask for a refund?? I have the email to prove this! The tracking number unfortunately was bogus as it showed us nothing. 2) There was NEVER a REFUND issued. Show proof that you refunded me?!! I had to do a credit card dispute just now as my son was upset the toy never arrived and this is what prompted me to leave you this REVIEW!! Stop with the lies just own up to it.******

27 de setembro de 2025
Opinião espontânea
logótipo da NxModels

Resposta da NxModels

Hi Albert,

Thank you for your review. I’d like to clarify what happened.

Your order was shipped in October 2025 and was unfortunately rejected at US customs. While this is rare, it can happen due to the US being strict about scaled-down models. As soon as we became aware of this, we looked into it and arranged a free replacement for you to avoid any further delay.

Shortly after the replacement was shipped, a dispute was opened, and you also requested a refund. Based on that, we canceled the replacement and issued your refund as requested.

At no point did we stop responding, and we remained in contact while working to resolve the situation.

We understand how frustrating customs issues can be, and we’re very sorry for the inconvenience caused. That said, a situation like this does not make us a scam in any way, and our goal throughout was simply to resolve this for you as quickly and fairly as possible.

Classificada 5 em 5 estrelas

A VERY impressive model!

We were VERY impressed with the quality of the model. It was professionally assembled and displayed accurate detail. In addition, it was "substantial", meaning it was not only well made but also heavier than we expected. It felt like a real firearm. The detail was outstanding. Overall, we were very pleased with the model and the exceptional service we received.

20 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

SCAM SCAM SCAM SCAM SCAM SCAM

It is a total scam. They email you from ****@gmail.com email addresses DISGUISED as ****@NxModels.com and alike. Just hover over the email addresses they use and it will reveal they alias emails not real ones.
They will give you every excuse under the sun why "David on his bike" worded as "our huge customer delivery infrastructure" ... David must be a fit lad then! The other reviews, added to cover any real scam warning ones, are SCAM COVERS!

1 de janeiro de 2026
Opinião espontânea
logótipo da NxModels

Resposta da NxModels

Hi Fred,

Thank you for your review.

You're absolutely correct on that, our support team uses both @nxmodels.com and @gmail.com email addresses. These are legitimate channels used to respond to customers, and there is no attempt to disguise or mislead anyone.

We also checked our system thoroughly multiple times and were unable to find any order, email, or customer under the name “Fred” from the United Kingdom. At this time, we’re unable to verify the situation described in your review.

If you do have an order with us, please reach out with your order number or the email used at checkout and we’ll be happy to look into it right away.

We take feedback seriously, but statements like this without any verifiable details can be misleading. We’re always here to help and resolve any legitimate concerns.

Classificada 5 em 5 estrelas

The quality of these guns are…

The quality of these guns are absolutely amazing, they are very beautiful, i looked around as a couple of companies make these model guns but I ended up going with NxModels in the end and i am definitely not disappointed, took a little while to get here but nothing crazy, 16 days i think. The shell ejecting is very smooth and works every single time also, they are just great. Really hope they make some more models of rifles because they also look amazing but i havent got around to buying one yet. Thanks NxModels!

15 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

SCAM PRODUCT DO NOT BUY

i bought one of their smallest models and, i waited 3 whole months, for it to arive. emailed them multiple times. said trump was taxing somethings that go out to other places, no idea if its true. ended up asking for a refund, and luckily they gave me a refund, but then tried to take the money back. COMPLETE SCAM DO NOT BUY.

20 de julho de 2025
Opinião espontânea
logótipo da NxModels

Resposta da NxModels

Hi Nicolina,

We’re sorry to see this review, as it is not an accurate reflection of what occurred and appears to be based on a misunderstanding.

Your order was placed nearly a year ago for delivery to the Faroe Islands, which is outside of our shipping zone. As soon as the order came through, our team contacted you to explain that we do not ship to the Faroe Islands and that the order should not have been able to be placed in the first place.

Despite our constant recommendation to cancel and refund the order immediately due to the lack of available shipping options and an unclear timeline, you asked that the order remain open and stated you were willing to wait. After further discussion, you later agreed to cancel the order, and a full refund was issued to you at that time.

There was never any attempt to “take money back,” nor was there any mention of political taxes or tariffs in our correspondence. The only issue discussed was shipping availability to your location.

We take transparency and customer service seriously, and our email records clearly document the full timeline and resolution of this order. We’re always happy to assist when issues arise, but it’s important that public reviews accurately reflect the facts.

Our team wishes you all the best.

Classificada 1 em 5 estrelas

SPENT LOADS OF MONEY - BROKEN ORDER RECEIVED !!!!


I placed this order 728665 for the 3/4 size deagle and the slide as you can see from the video there is something wrong, I took apart and put everything back as in your videos and still from opening the box it is not working. I tried contacting via email and sent a video showing the issue and still not heard anything back please HELP!!!!!!

18 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

ordered on the 8th of November still…

ordered on the 8th of November still not received to this date (8th of December) tried emailing had one reply asking for my order number then haven't had any replies since terrible customer service just all round not a good experience its a shame as the reviews ive seen look very promising.

8 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Never received. No replies

Order for my son’s birthday. Said shipping would take 6-12 days. It’s now been 50 days and they don’t reply to emails. Most of their reviews are bots. Complete scam.

Update to your reply: The address on the tracking is correct and does not say that it was returned to you all. Please provide a refund for the item that I never received.

5 de outubro de 2025
Opinião espontânea
logótipo da NxModels

Resposta da NxModels

Hi Jordan,

Thank you for sharing this review, and we sincerely apologize for the inconvenience you have experienced.

Looking into your order, we've only received one email from you, and we replied to it the same day, which was three months ago. Since then, we have sent multiple follow-ups and also reached out again after this review was posted, but we have not received any responses from you on any of our messages.

Your package was returned to us by USPS due to an invalid address, which prevented them from completing the delivery. We have been asking for a corrected shipping address so we can send you a replacement right away, but without a reply from you, we have not been able to proceed.

We would love to resolve this for you and make sure your son receives his birthday gift. If you could please reply to our emails at your earliest convenience, we will gladly ship a replacement immediately.

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