Nxrewards Opiniões 

1258
•
TrustScore: 3.5 em 5

3,5

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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

I am disappointed that you removed the following merchants: all the gift cards, trip.com, eBay, FlixBus. How can i fulfill the monthly bonus claim back requirement with lesser and lesser merchants?... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

I was very happy with it until there were so many good offers disappear in the last 6 momths: 1) gift gift discount; 2) promo woth trip.com and a few travel related ones. Its now so unattractive that... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

On the whole it’s been a good experience with NXrewards. The £250 limit is sometimes restrictive, it’s ok for general spending but for large purchases like holidays it is insufficient. TUI offer bet... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

So seeing a flurry of bad reviews for one of the best cashback sites ive used in the UK is a bit sad to see. Yes they have started to phase out giftcards, but don't be put off! but they still of... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Finanças e seguros

Escrito pela empresa

Find out more about how to use NX Rewards and get a minimum of 10 percent cashback on your purchases


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3,5

Aceitável

TrustScore: 3.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,5

Todas as opiniões

(1258)

261 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Long standing member

Have been with NXR for 6 years and almost always the bonus comes through.
You can claim back the fairly hefty £18 membership fee every month if you've made a purchase. Annoying if you forget. But I have saved £££s. You can claim for travel, supermarket shops, Boots, Argos, gifts at Christmas etc.
Annoying that EBay is no longer included though..was one of my favourite sites to use. Don’t know if that was EBays choice, or NXR!

23 de agosto de 2026
Opinião espontânea
logótipo da Nxrewards

Resposta da Nxrewards

We appreciate you sharing your six years of experience with us and are glad to hear you've saved a lot of money. Our programme is designed to offer a wide range of savings and benefits, and participating brands and offers can vary over time in line with our Terms and Conditions.

We value all member feedback and will ensure your comments are shared with the relevant teams.

Thank you for being a member.

Classificada 1 em 5 estrelas

Great stores taken off the programme, missing cashback, poor customer service!

2 years ago I wrote a very positive 5 star review, but now, unfortunately this is a negative 1 star review 🙁
When I wrote the positive review there were some fantastic websites to earn cashback from. Argos, eBay, Superdrug, Savers and more. These stores are no longer available. In my opinion they are very popular, but now there are stores in the list I have never heard of.
Then, the option to get 20% off gift cards is no longer available. That was a fantastic perk so it's such a shame that this was taken away.
One thing that has seriously annoyed me is that on too many occasions there has been missing cashback on my account! It's only small amounts but that still isn't right and shouldn't be happening. The cashback I get from NXR is my bit of pocket money for the month and when it finally comes through, it's very handy!! When I have contacted NXR about this issue, it seems as though they make it as difficult as possible to get the cashback that I EARNED. Emailing back and forth with customer services just isn't worth the stress and effort. It is draining!! They ask for proof of the purchase with the date, purchase amount, type of payment used and so on. They ask for all of this information before I can have my missing cashback, even though I received an email from them telling me that my purchase had been registered and recorded. It all just seems like a cop out for me and a bit of a scam. How can I have missing cashback on a purchase that I earned my monthly bonus from?! 🤔 They need all the information I just listed above in order for them to process the monthly bonus!!! 😡
The membership charge of £18.00 can be earned back with the monthly bonus when you buy something through their website. But lately I'm picking my brain wondering what on earth I can buy just to get my £18 back 🙁
I can still earn 10% cashback when shopping at Temu and Iceland online. But Iceland is a monthly shop for me spending no more than £80. Temu is an occasional treat. So I'm unfortunately starting to wonder whether having an account is worth it.
I have contacted NXR explaining all of this and they said they are happy enough to cancel my membership for me!
They (NXR) might be thinking "why bother leaving a review if you're just going to cancel it?" Well, because you emailed me asking for my feedback and to share my experience here on Trustpilot.
But, this is my personal experience and I can appreciate that others may benefit greatly from having a membership with NXR.
However, in my honest opinion, if you are someone who only shops online for a monthly food shop or as an occasional treat, I unfortunately wouldn't recommend having an account with NXR 🫤

20 de agosto de 2026
Opinião espontânea
logótipo da Nxrewards

Resposta da Nxrewards

We appreciate you taking the time to share such detailed feedback regarding your experience, especially after being a valued member for so long.

We recognize that the process of providing proof for missing cashback can be frustrating, especially when you've already received confirmation of a purchase. Please know that in order for us to validate a missing transaction, a copy of your receipt is required along with the details stated on our FAQ page.

Please know that as stated on our Terms of Service, participating Brands are subject to change and are not guaranteed to be available at all times. We are always exploring new ways to enhance the value of our membership for all users, including those with different shopping frequencies and preferences.

Thank you again for your candid review. Your insights are invaluable as we strive to improve our services and ensure a more positive experience for all our members.

Classificada 5 em 5 estrelas

I don't know how they do it

I don't know how they do it, but they save us money, and it's great.

17 de agosto de 2026
logótipo da Nxrewards

Resposta da Nxrewards

We're so happy to hear we're helping you save money! Thank you for your wonderful feedback.

Classificada 5 em 5 estrelas

Brilliant

Brilliant, I love saving money and earning rewards and NX doesn’t disappoint. It would be even better if there was an app - hopefully in the future!

15 de agosto de 2026
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Resposta da Nxrewards

We're so happy to hear you're enjoying saving money and earning rewards! We appreciate your suggestion about an app; we are always looking for ways to improve.

Classificada 1 em 5 estrelas

Not worth it anymore

Not worth it anymore. You used to be able to buy gift cards with a good discount. You could also buy things from eBay to claim your monthly subscription back, now eBay is no longer in the list. There are a lot of random online retailers but not worth it anymore in my opinion. You find yourself wondering what can you buy from the random companies to get the £15 back. Such a pity, it used to be great!

15 de agosto de 2026
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Resposta da Nxrewards

We appreciate you sharing your detailed feedback regarding the changes to our offerings.

As stated on our Terms and Conditions, "Participating Brands are subject to change, and are not guaranteed to be available at all times. In addition, Brands within the Top Offers (offering 20% discount) as well as the variable discounted Gift Cards will vary from time to time."

We genuinely value your feedback and will ensure your comments are shared with the relevant teams. Thank you for being a member and for sharing your perspective with us.

Classificada 3 em 5 estrelas

Very disappointed that ebay is not on…

Very disappointed that ebay is not on nx rewards anymore it was the nain company i used 👎

3 de agosto de 2026
logótipo da Nxrewards

Resposta da Nxrewards

Hello John, thank you for taking the time to share your feedback.

Our programme is designed to offer a wide range of savings and benefits, and participating brands and offers can vary over time in line with our Terms and Conditions.

We value all member feedback and will ensure your comments are shared with the relevant teams. Thank you for being a member.

Classificada 5 em 5 estrelas

Always a pleasure to use NXrewards

Always a pleasure to use NXrewards. 10% saving on various retailers and rarely any issue with the registration of cashbacks. If there are any issues, the friendly staff quickly resolve them. 7 years of happy service .

25 de julho de 2026
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Resposta da Nxrewards

We are so happy to hear you've had such a consistently positive experience with us over the past seven years! We truly appreciate your kind words about our savings and the efficiency of our team in resolving any issues. Thank you for your loyalty and wonderful feedback!

Classificada 1 em 5 estrelas

SCAM!!!

SCAM!!!! Every time there's some problem. Every time they just look for an excuse not to pay. Never anything on time.

28 de junho de 2026
logótipo da Nxrewards

Resposta da Nxrewards

We appreciate you bringing this to our attention. For us to investigate your concern, please send us an email to contact@nxrewards.com and we'll reach out to you with more details.

Classificada 1 em 5 estrelas

discontinuation of gift cards,

discontinuation of gift cards, and removal of Argos and EBay from cashback

16 de julho de 2026
logótipo da Nxrewards

Resposta da Nxrewards

Hi, thank you for taking the time to share your feedback.

As stated on our Terms and Conditions, ""Participating Brands are subject to change, and are not guaranteed to be available at all times. In addition, Brands within the Top Offers (offering 20% discount) as well as the variable discounted Gift Cards will vary from time to time.""

We genuinely value your feedback and will ensure your comments are shared with the relevant teams. Thank you for being a member and for sharing your perspective with us.

Classificada 3 em 5 estrelas

NX rewards has been changing

NX rewards has been performing very well, offering an average of 10% value across many retailers, along with a strong gift card offering. However, this has recently changed, and the situation continues to evolve. Each month, some key hotels are being removed, and eventually, all gift cards may be discontinued completely. I believe they should review this approach and reconsider their strategy to ensure they maintain a competitive and valuable offering.

20 de julho de 2026
logótipo da Nxrewards

Resposta da Nxrewards

Thank you for your feedback.

Participating brands and offers may vary over time in line with our Terms and Conditions.

We’ve shared your comments with the relevant team.

Classificada 5 em 5 estrelas

I had a very positive experience with Excellent Service and Great Experience.

I had a very positive experience with this company. The service was professional, efficient, and exceeded my expectations. The staff were friendly, helpful, and communicated clearly throughout the process. Everything was completed on time, and I was very satisfied with the quality of the service. I appreciate the excellent customer support and would happily recommend this company to others. Thank you for providing such a great experience.

19 de julho de 2026
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Resposta da Nxrewards

We are so happy to hear that our service was professional, efficient, and exceeded your expectations. We truly appreciate your kind words about our staff and their clear communication. Thank you for recommending us!

Classificada 5 em 5 estrelas

I found out about NXRewards when I…

I found out about NXRewards when I booked at National Express coach and then did some research. The research said NX Rewards is a hidden gem that saves real money. And this has been exactly my experience. I pay a monthly subscription which then gets refunded and I have saved £100s through this scheme. So if I am shopping online, I have a habit of checking NX Rewards first. Not every store is on there but a lot are and those savings count. I have no affiliation and am happy to be a member.

14 de julho de 2026
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Resposta da Nxrewards

We are so pleased to hear that you've discovered the value of our program and that it has provided you with significant savings. We appreciate you sharing your positive experience!

Classificada 1 em 5 estrelas

Very bad

Very bad ! I went to the retail shop via NX reward. Their system was not able to record my purchases automatically. I reached out to the team and send over my purchase records many times to them and they are still asking for the receipt…. What’s wrong with them. Disappointed

10 de julho de 2026
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Resposta da Nxrewards

Hello Icy, thank you for giving us a chance to address your concerns.

Upon our review, your cashback claim for your purchase with Sainsbury's was declined as your submitted receipt dated 03 July 2026 does not match an activity on your account. Our team responded to you via email requesting a copy of the online confirmation order that shows the click date registered on your account.

We highly encourage you to respond to our team to so we can resolve your concern.

Thank you for your understanding.

Classificada 2 em 5 estrelas

No giftcard anymore

When it used to have giftcard, it’s very good. However, they have cancelled the giftcard now. It’s working like TopCashback but you have to provide receipt every month to prevent the £18 monthly fee

11 de julho de 2026
logótipo da Nxrewards

Resposta da Nxrewards

Hi Chun Yi, thank you for taking the time to share your feedback.

NX Rewards is designed to offer a wide range of savings and benefits, and participating brands and offers can vary over time in line with our Terms and Conditions. https://www.nxrewards.com/terms-and-conditions

We value all member feedback and will ensure your comments are shared with the relevant teams.

Thank you for being a member.

Classificada 4 em 5 estrelas

Holiday cashback

5 stars for the 11% cashback (monthly cashback limit £250) on a holiday booking but I am disappointed that the gift card benefit is being withdrawn from the reward scheme

3 de julho de 2026
logótipo da Nxrewards

Resposta da Nxrewards

Thank you for your feedback.

Participating brands and offers may vary over time in line with our Terms and Conditions.

We’ve shared your comments with the relevant team.

Classificada 5 em 5 estrelas

Great customer service

Great customer service, processed my request efficiency.

25 de maio de 2026
logótipo da Nxrewards

Resposta da Nxrewards

We're happy to hear that our customer service team provided excellent support. We appreciate your recognition of team's help. Thank you for your positive feedback!

Classificada 1 em 5 estrelas

They took away the giftcards and…

They took away the giftcards and reduced a lot of benefits

30 de junho de 2026
logótipo da Nxrewards

Resposta da Nxrewards

Hi, thank you for taking the time to share your feedback.

Our programme is designed to offer a wide range of savings and benefits, and participating brands and offers can vary over time in line with our Terms and Conditions.
We value all member feedback and will ensure your comments are shared with the relevant teams.

Thank you for being a member.

Classificada 1 em 5 estrelas

May reward

You did not ap my reward for May this year.

Please contact mw.

18 de junho de 2026
logótipo da Nxrewards

Resposta da Nxrewards

Thank you for bringing this to our attention. We have responded to this claim on 17/06/2026.

Please check your inbox for further details of the status of your May Monthly Bonus claim.

If you would like any further help, please contact us via telephone on 0800 917 7684 (UK free).

Classificada 2 em 5 estrelas

Removing several key retailers

Removing ebay, argos, trip.com and the giftcards are major points for me. Considering canceling my subscription soon as nx isnt that beneficial any longer

23 de junho de 2026
logótipo da Nxrewards

Resposta da Nxrewards

We value your feedback and have shared your comments with the relevant team. Please note that participating brands and offers may change overtime in line with the Terms of Service.

Feel free to contact our team for any questions you may have: Our free telephone number from within the UK:0800 917 7684.

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