I am disappointed that you removed the following merchants: all the gift cards, trip.com, eBay, FlixBus. How can i fulfill the monthly bonus claim back requirement with lesser and lesser merchants?... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I am disappointed that you removed the following merchants: all the gift cards, trip.com, eBay, FlixBus. How can i fulfill the monthly bonus claim back requirement with lesser and lesser merchants?... Ver mais
A empresa respondeu
I was very happy with it until there were so many good offers disappear in the last 6 momths: 1) gift gift discount; 2) promo woth trip.com and a few travel related ones. Its now so unattractive that... Ver mais
A empresa respondeu
On the whole it’s been a good experience with NXrewards. The £250 limit is sometimes restrictive, it’s ok for general spending but for large purchases like holidays it is insufficient. TUI offer bet... Ver mais
A empresa respondeu
So seeing a flurry of bad reviews for one of the best cashback sites ive used in the UK is a bit sad to see. Yes they have started to phase out giftcards, but don't be put off! but they still of... Ver mais
A empresa respondeu
Find out more about how to use NX Rewards and get a minimum of 10 percent cashback on your purchases
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Have been with NXR for 6 years and almost always the bonus comes through.
You can claim back the fairly hefty £18 membership fee every month if you've made a purchase. Annoying if you forget. But I have saved £££s. You can claim for travel, supermarket shops, Boots, Argos, gifts at Christmas etc.
Annoying that EBay is no longer included though..was one of my favourite sites to use. Don’t know if that was EBays choice, or NXR!

Resposta da Nxrewards
2 years ago I wrote a very positive 5 star review, but now, unfortunately this is a negative 1 star review 🙁
When I wrote the positive review there were some fantastic websites to earn cashback from. Argos, eBay, Superdrug, Savers and more. These stores are no longer available. In my opinion they are very popular, but now there are stores in the list I have never heard of.
Then, the option to get 20% off gift cards is no longer available. That was a fantastic perk so it's such a shame that this was taken away.
One thing that has seriously annoyed me is that on too many occasions there has been missing cashback on my account! It's only small amounts but that still isn't right and shouldn't be happening. The cashback I get from NXR is my bit of pocket money for the month and when it finally comes through, it's very handy!! When I have contacted NXR about this issue, it seems as though they make it as difficult as possible to get the cashback that I EARNED. Emailing back and forth with customer services just isn't worth the stress and effort. It is draining!! They ask for proof of the purchase with the date, purchase amount, type of payment used and so on. They ask for all of this information before I can have my missing cashback, even though I received an email from them telling me that my purchase had been registered and recorded. It all just seems like a cop out for me and a bit of a scam. How can I have missing cashback on a purchase that I earned my monthly bonus from?! 🤔 They need all the information I just listed above in order for them to process the monthly bonus!!! 😡
The membership charge of £18.00 can be earned back with the monthly bonus when you buy something through their website. But lately I'm picking my brain wondering what on earth I can buy just to get my £18 back 🙁
I can still earn 10% cashback when shopping at Temu and Iceland online. But Iceland is a monthly shop for me spending no more than £80. Temu is an occasional treat. So I'm unfortunately starting to wonder whether having an account is worth it.
I have contacted NXR explaining all of this and they said they are happy enough to cancel my membership for me!
They (NXR) might be thinking "why bother leaving a review if you're just going to cancel it?" Well, because you emailed me asking for my feedback and to share my experience here on Trustpilot.
But, this is my personal experience and I can appreciate that others may benefit greatly from having a membership with NXR.
However, in my honest opinion, if you are someone who only shops online for a monthly food shop or as an occasional treat, I unfortunately wouldn't recommend having an account with NXR 🫤

Resposta da Nxrewards
I don't know how they do it, but they save us money, and it's great.

Resposta da Nxrewards
Brilliant, I love saving money and earning rewards and NX doesn’t disappoint. It would be even better if there was an app - hopefully in the future!

Resposta da Nxrewards
Not worth it anymore. You used to be able to buy gift cards with a good discount. You could also buy things from eBay to claim your monthly subscription back, now eBay is no longer in the list. There are a lot of random online retailers but not worth it anymore in my opinion. You find yourself wondering what can you buy from the random companies to get the £15 back. Such a pity, it used to be great!

Resposta da Nxrewards
Very disappointed that ebay is not on nx rewards anymore it was the nain company i used 👎

Resposta da Nxrewards
Always a pleasure to use NXrewards. 10% saving on various retailers and rarely any issue with the registration of cashbacks. If there are any issues, the friendly staff quickly resolve them. 7 years of happy service .

Resposta da Nxrewards
SCAM!!!! Every time there's some problem. Every time they just look for an excuse not to pay. Never anything on time.

Resposta da Nxrewards
discontinuation of gift cards, and removal of Argos and EBay from cashback

Resposta da Nxrewards
NX rewards has been performing very well, offering an average of 10% value across many retailers, along with a strong gift card offering. However, this has recently changed, and the situation continues to evolve. Each month, some key hotels are being removed, and eventually, all gift cards may be discontinued completely. I believe they should review this approach and reconsider their strategy to ensure they maintain a competitive and valuable offering.

Resposta da Nxrewards
I had a very positive experience with this company. The service was professional, efficient, and exceeded my expectations. The staff were friendly, helpful, and communicated clearly throughout the process. Everything was completed on time, and I was very satisfied with the quality of the service. I appreciate the excellent customer support and would happily recommend this company to others. Thank you for providing such a great experience.

Resposta da Nxrewards
Great choice of travel when commuting long distances.

Resposta da Nxrewards
I found out about NXRewards when I booked at National Express coach and then did some research. The research said NX Rewards is a hidden gem that saves real money. And this has been exactly my experience. I pay a monthly subscription which then gets refunded and I have saved £100s through this scheme. So if I am shopping online, I have a habit of checking NX Rewards first. Not every store is on there but a lot are and those savings count. I have no affiliation and am happy to be a member.

Resposta da Nxrewards
Very bad ! I went to the retail shop via NX reward. Their system was not able to record my purchases automatically. I reached out to the team and send over my purchase records many times to them and they are still asking for the receipt…. What’s wrong with them. Disappointed

Resposta da Nxrewards
When it used to have giftcard, it’s very good. However, they have cancelled the giftcard now. It’s working like TopCashback but you have to provide receipt every month to prevent the £18 monthly fee

Resposta da Nxrewards
5 stars for the 11% cashback (monthly cashback limit £250) on a holiday booking but I am disappointed that the gift card benefit is being withdrawn from the reward scheme

Resposta da Nxrewards

Resposta da Nxrewards
They took away the giftcards and reduced a lot of benefits

Resposta da Nxrewards

Resposta da Nxrewards
Removing ebay, argos, trip.com and the giftcards are major points for me. Considering canceling my subscription soon as nx isnt that beneficial any longer

Resposta da Nxrewards
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.