Canal Furniture Opiniões 

35
•
TrustScore: 4 em 5

4,0

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Classificada 5 em 5 estrelas

I got an Alf Italia bedroom set from here online without seeing it in person and everything went very smooth and perfect. It was delivered on time to FL. The delivery guys were courteous and professio... Ver mais

Classificada 5 em 5 estrelas

Love my sectional. David was great to work with and the service all the way around was excellent. The biggest surprise was the price. I'd been shopping online and in stores in my area (Virginia) and... Ver mais

Classificada 4 em 5 estrelas

Great-looking modern table that instantly upgraded my living room. Solid build and super sleek design. If anything, the surface needs a quick wipe now and then. But still totally worth it!

A empresa respondeu

Classificada 1 em 5 estrelas

These people contract out to the worst delivery service. The delivery company will contact you after 2-3 weeks. Then they will state that your delivery is due to arrive next week. When the time com... Ver mais

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Escrito pela empresa

Canal Furniture is a trusted destination for high-quality modern and contemporary furniture, serving customers who value both design and durability. With decades of experience in the industry, the company has built a strong reputation for offering carefully curated collections that reflect the latest trends in Italian and European design, while also maintaining timeless appeal. What sets Canal Furniture apart is its commitment to quality and customer satisfaction. Each piece is selected for its craftsmanship, materials, and functionality, ensuring that customers receive furniture that not only looks beautiful but also stands the test of time. Many customers appreciate the wide range of customizable options, especially when it comes to sofas and sectionals, allowing them to tailor pieces to fit their exact space and style. Another highlight frequently mentioned is the fast delivery of in-stock items, which is a major advantage compared to long industry wait times. Combined with white-glove delivery service, the entire buying experience feels seamless and premium from start to finish. Customers also value the knowledgeable and attentive team, who guide them through the selection process without pressure. Whether shopping for a single statement piece or furnishing an entire home, Canal Furniture consistently delivers a reliable, high-end experience.


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4,0

Bom

TrustScore: 4 em 5

35 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,0

Todas as opiniões

(35)

3 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

Looks sleek and well-made

Looks sleek and well-made, and it instantly elevated the space. Comfort is decent, but for the price, I expected a bit more and quicker delivery. Overall, a nice but not perfect experience.

15 de novembro de 2025
Opinião espontânea
logótipo da Canal Furniture

Resposta da Canal Furniture

Thank you for your honest feedback. We’re glad to hear the piece elevated your space and that you’re happy with the design and quality. We also appreciate your comments on comfort and delivery—your expectations are important to us, and we’re always working to improve both. If there’s anything we can do to enhance your experience or assist with future purchases, please don’t hesitate to reach out. We truly appreciate your choice of Canal Furniture.

Classificada 4 em 5 estrelas

Great-looking modern table that…

Great-looking modern table that instantly upgraded my living room. Solid build and super sleek design. If anything, the surface needs a quick wipe now and then. But still totally worth it!

6 de novembro de 2025
Opinião espontânea
logótipo da Canal Furniture

Resposta da Canal Furniture

Thank you for the great review! We’re glad your new table upgraded your living room and that you’re loving the sleek, solid design. Thanks for choosing Canal Furniture!

Classificada 5 em 5 estrelas

5 stars

couldn't believe this place sold the exact bedroom set we were looking at for much cheaper and offered free delivery. When we first moved into our original house, my parents bought us a beautiful bedroom set made by Alf Italia. The quality of the furniture was incredible and offered a nice modern touch. Unfortunately, the only place we knew that offered this brand of furniture was at a Chinese furniture shop in Brooklyn. Fast forward to present, we are looking to upgrade to a king size bedroom set for our new house. We went back to the furniture store in Brooklyn, but the manager stated we need to order more items to get a price break, as just ordering the headboard and frame would be over $2300+ and we had to pick it up! We initially didn't know what brand our original bedroom set was, but we knew it was from the store in Brooklyn and it was made in Italy. I was able to snap , a couple photos, and identified the brand and model of the bedroom set we liked. A simple Google search revealed Canal Furniture stocked the same bedroom set! Not only was it cheaper, but they offered free shipping! We went with the Versilia with two nightstands, which came out cheaper than if we just ordered the headboard and frame from the store in Brooklyn. Customer service was VERY RESPONSIVE in the chat. Highly recommend buying from this place! Delivery personnel were very careful in moving from their truck to my garage. Will definitely buy from Canal Furniture again!

22 de dezembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

I got an Alf Italia bedroom set from…

I got an Alf Italia bedroom set from here online without seeing it in person and everything went very smooth and perfect. It was delivered on time to FL. The delivery guys were courteous and professional. The furniture is high quality and free of any defects. Will definitely order again from here and recommend.

17 de outubro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

They cancelled my order because their prices were wrong!

I have been in search of some contemporary pieces for my bedroom for a couple of months now. I came across Canal Furniture and fell in love with their tastefulness and array of choice. I am quite a picky person and I have a hard time finding something I like enough to financially commit to. I found the Oslo Collection by J&M and thought it was absolutely gorgeous! I have had my eyes on it for nearly two months.

About two weeks ago, I jumped considering I was moving out in a few weeks and didn't want to have to live out of boxes. I was so excited to finally have a bedroom set that I adored... And I wish that is where my story ended.

My order was confirmed, the money was retracted from my account, and I sent over a signed copy of the invoice (per Canal's request). 4-5 days after it had been placed, my entire order got refunded. I called customer service immediately upon receipt and they informed me that my order got refunded because the website had a "24-hour glitch" and the advertised prices were not accurate. According to them, it was "not their fault" and everyone who ordered that day was in the same situation as I was. Which okay, mistakes happen, except for this "glitch" extended well beyond 24 hours and then they lied about it. As I said, I had been watching these items for months, and without a doubt were the prices the exact same a week prior to me actually ordering. To make matters worse, I checked the following Monday and the prices had gone up! Two days after that was when my order was cancelled...

Basically, Canal Furniture may not honor the price they agreed to and contracted for! It is extremely frustrating that a mistake on their end screws over the customer, not to mention unprofessional. They should be taking the hit for THEIR mistake, not me. They have been unresponsive to me since, claiming the only thing they can do is honor the discount code that I used with my order. Because of this, I am left living out of boxes !!!! Truly so disappointing for a store I had such high hopes for.

7 de março de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Outstanding !

Both of my encounters were quite positive. Excellent delivery service with an educated and professional assembly worker that had it put together, correctly, while also cleaning up the shipping items. Their prices are consistently low. The deliveries have arrived on time.

4 de abril de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

We have purchased Alf brand furniture…

We have purchased Alf brand furniture on two occasions, six years apart from Canal Furniture. Both experiences were nothing but positive. Outstanding delivery service with a knowledgeable and experienced assembly person who truly had it together, correctly, all while cleaning up the shipping materials. The gentleman I dealt with by phone was courteous and answered all questions returning calls immediately and tracking everything. I would highly recommend their service .

17 de janeiro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

These people contract out to the worst…

These people contract out to the worst delivery service. The delivery company will contact you after 2-3 weeks. Then they will state that your delivery is due to arrive next week. When the time comes, they will have some excuse and it will be delayed another week. Soon it becomes 2 weeks (truck broke down). More than a month past, the furniture company will say they will reach out to their private delivery service but never get back with you.

9 de outubro de 2019
Opinião espontânea
Classificada 1 em 5 estrelas

Calidad mala precios altos empleados corruptos..

Es la peor furniture la calidad de los muebles es muy mala y los precios altos ,si piensas que por el precio vale la pena No y si quieres hacer devoluciones o cambios los vendedores son arrogantes al decirte que ellos no van a perder y no hacen cambios de donde, sacaron buenas reseñas , son un verdadero FRAUDE...

6 de março de 2019
Opinião espontânea
logótipo da Canal Furniture

Resposta da Canal Furniture

Hola,

Nosotros nos enorgullecemos en la calidad de nuestros productos y servicios. Para poder ayudarla necesitamos mas informacion. Esperamos resolver cualquier problema con respecto a la orden.

Por favor proveer detalles de la compra.

Muy atentamente,
Servicio al Cliente
212.925.5343

Classificada 4 em 5 estrelas

Nice furniture

Nice furniture, good prices and great delivery. I purchased a nice leather sofa on my second visit. My only complaint is the first time I went to look at sofas, the sales person did not seem to take me seriously.

27 de maio de 2018
Classificada 5 em 5 estrelas

Great prices

Great prices, excellent service!
I have bought a few pieces of furniture from Canal Furniture over the years. Their prices are always unbeatable. Deliveries are as promised. Would use again.

15 de maio de 2018
Classificada 4 em 5 estrelas

Success

We found exactly what we were looking for, and at a reasonable price. The staff was helpful. Delivery was on time and the product emerged in perfect shape.

12 de maio de 2018
Classificada 5 em 5 estrelas

I bought a $2500 bedroom set from Canal…

I bought a $2500 bedroom set from Canal furniture online - I live in Texas. It was very risky, but I took a chance and I am very happy I did! The staff was super courteous and professional. They were able to answer all of my questions and they quickly arranged the shipment of my order. My beautiful Italian bedroom arrived 2 weeks later in great condition! I am very happy with Canal furniture and will buy from them again without hesitation.

11 de maio de 2018
Classificada 1 em 5 estrelas

Paid for assembly service and when…

Paid for assembly service and when delivery came driver said they don't assemble; called several times and was told someone would call me back. Its been over a month and still no call back.

10 de maio de 2018
Opinião espontânea
logótipo da Canal Furniture

Resposta da Canal Furniture

Hi Celina,

The item purchased was a buffet, this item comes in one piece and does not require assembly. https://i.pinimg.com/originals/68/38/11/683811da43ebf3b50333c81505ac95ca.jpg

The Service provided was White Glove, where our delivery men brought the item into your home, unpacked it, placed it in your room of choice and removed debris. Our records do not reflect any dissatisfaction with your service or items.

Do you need further assistance with your product?

Thanks,
Customer Service
Canal Furniture

Classificada 5 em 5 estrelas

2nd purchase, will be a 3rd...

This is the 2nd time I purchased from Canal Furniture and I would definitely buy from them again. Their prices were better than most competitors and the service was excellent. Finding exactly what you want, at a great price, and having it delivered promptly & at my convenience is my recipe for 5 out of 5 stars.

5 de maio de 2018

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