The product I bought (the second from this company) is excellent - unique, top quality, reasonably priced & beautifully packaged. Communication with Jennifer, one of the owners, was always clear, fri... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I received the items within a few days of ordering and was informed and updated about the status of the order. Thought and care had gone into the packaging, items were beautifully presented. The qua... Ver mais
I found Oak & Sprout via Facebook where I saw the exotic hardwood building blocks. I was very impressed by the business ethos and contacted Jennifer to ask if it was possible to personalise the item... Ver mais
Purchasing the product online on the 24th was simple enough. I chose the next day delivery option. I have yet to receive the product, todaybeingthe 26th. Granted, the 'Next Day' was Christmas Day, b... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Oak & Sprout is a UK maker and curator of heirloom wooden toys and Montessori puzzles designed for curious hands and calm homes. Hand-finished in the UK, our small-batch collections include wooden construction vehicles (excavator, crane), inset alphabet and number boards (0–9), and animal jigsaw puzzles—all crafted from solid hardwoods such as Walnut, Padauk, Maple, Zebrano, and Tigerwood (natural colour; no paint or plastic). Every piece is CE & UKCA tested, finished with child/food-safe natural oil, and engineered for fine-motor development, early STEM, literacy, and numeracy—true Montessori and Waldorf-friendly learning tools that look beautiful on a shelf and feel wonderful in small hands. Our toys are built to last and to be loved: serviceable hardware, satisfying allen-key builds, optional personalised/name engraving (on select items), and a Multiple Lifetime Guarantee that keeps good toys in play, not landfill. We believe fewer, better things make a happier home. Thoughtful materials, slow craft, and timeless design make Oak & Sprout the choice for premium wooden toys in the UK, Montessori toys, Waldorf toys, personalised wooden gifts, wooden puzzles for toddlers and preschoolers, wooden alphabet boards, wooden number boards and inset puzzles. Whether you’re searching for a wooden excavator or crane, a lowercase alphabet inset puzzle, or a numbers tracing board, you’ll find purposeful playthings that encourage concentration, independence, and open-ended imagination. Discover toys that earn a place in your family’s story—solid, sustainable, and made with care—at Oak & Sprout.
Informações de contacto
4,6
Excelente
34 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Beautiful quality
Beautiful quality. The packaging by itself was a joy so the whole thing would make a lovely gift.
23 de janeiro de 2026
Care, quality, integrity
We were drawn to this company by the quality and flair in design of the children’s’ toys. We knew they would be well received by our Grandson.
Unfortunately, there was a problem with meeting the next day delivery, but we were very pleasantly surprised to receive a personal call explaining the situation to us. An additional complimentary toy was added to our order, which was entirely unexpected.
We would have no hesitation in recommending Oak&Sprout and believe their products would grace any High Street.
Thank you for your honesty and integrity. Exceptional and we wish you every success with your business
Gill&Simon
22 de janeiro de 2026
Great quality and quick shipment
They shipped my order quickly, and my niece loves her wooden blocks and playmat.
5 de janeiro de 2026
Quality product and presentation.
Very quick service. Beautifully packaged and the presentation is superb.
The shape-sorter toy is beautifully made and finished and I felt the whole package was a bargain for the quality.
I would have no hesitation in recommending the company.
8 de janeiro de 2026
Highly recommend!
It's hard nowadays to find high-quality, non-toxic toys that are still within a normal family's budget. Even when I do find a site that looks promising, it's often just a pretty website masking the same old drop-shipped crap from China, marked up in price ten times. After some serious poking around their site, I took a risk on Oak & Sprout and ordered their number board for my toddler. Shipping was prompt, the board is nicely packaged, and it's a beautiful wooden piece. It's one of those toys that you hold onto to pass down to a friend's baby. I love that they don't use paints, only natural wood. I would definitely recommend Oak & Sprout, and hope to purchase from them again. :-)
7 de janeiro de 2026
Gorgeous letters and numbers sets
The wooden letters and numbers are gorgeous. I bought them as a gift for the son of friends and they are absolutely loving them. I am so happy to gift learning toys that are not made from plastic! Timely delivery and excellent communication from Oak & Sprout.
29 de dezembro de 2025
Purchasing the product online on the…
Purchasing the product online on the 24th was simple enough. I chose the next day delivery option.
I have yet to receive the product, todaybeingthe 26th. Granted, the 'Next Day' was Christmas Day, but the product was a Christmas gift, so was disappointed that it didn't arrive, but understand that it wasn't delivered the next day, 25th.
Perhaps the company should have put up an advisory about no guarantees for a 25th December delivery.
24 de dezembro de 2025
Resposta da Oak & Sprout
Hi there,
Thank you for your feedback, and we genuinely regret that your experience didn’t meet your expectations.
To confirm, we did receive your order on the evening of December 23rd, and we dispatched it promptly on the 24th, within our usual cut-off time.
We also upgraded your delivery to Royal Mail Special Delivery, at no additional cost, ensuring it would arrive on the first day of Royal Mail deliveries, which is Saturday the 27th of December, (pre-9am). We had every intention of getting your pieces to you as quickly as possible.
We completely understand how important it was for the gift to arrive on time, and we’re truly sorry that the timing didn’t align with your expectations. Our unique, handcrafted toys are in high demand, and we’re grateful for your patience as we navigate this busy season.
We’re committed to providing the best possible service and truly value your feedback. We hope to have the opportunity to serve you again in the future and ensure a more seamless experience.
Thank you once again for sharing your thoughts.
Best regards,
Jennifer
Oak & Sprout
Quick delivery of a beautiful toy
16 de dezembro de 2025
Resposta da Oak & Sprout
Hi there,
Thank you so much for your review! We're delighted you're happy with your pieces and the speedy delivery. We hate to wait too, and this is why we offer Next-day delivery (Bank holidays and weekends not withstanding) as standard with all orders.
We look forward to serving you again soon!
Kind regards
Jennifer
Lovely item
Lovely item, beautifully made. My grandson, just aged 2, immediately engaged with it, as did several of the adults at his birthday party! Could be a desk toy for grown-ups. Gorgeous gift wrapping too.
21 de novembro de 2025
Resposta da Oak & Sprout
Hi there,
Thanks so much for your wonderful review! We're thrilled to hear that you're happy with your toy and that everyone found it so engaging!
Your kind words mean a lot to us, and it's customers like you who make what we do so rewarding.
We look forward to serving you again soon!
Kind regards
Jennifer
Such beautiful products
Such beautiful products, so much attention to detail. Will definitely be building up my collection for my grandchildren x
1 de dezembro de 2025
Resposta da Oak & Sprout
Thank you for taking the time to leave us your review Mrs H.
I'm pleased to hear the pieces were well-received and gratified by your kind compliments!
Excited to hear about your plans for building your collection - don't miss our BEAUTIFUL new Zebrano-wood, Walnut and Movingui-wood Shape Sorter House, coming in early February!
Have a fantastic day, with lots of play, and I look forward to hearing from you again soon!
Kindest regards,
George
What a lovely company!
The jigsaw is simply beautiful. Well made with lovely smooth edges. It arrived so quickly, wrapped beautifully and with a card all about the woods used in the puzzle. I would definitely buy from them again.
24 de novembro de 2025
Resposta da Oak & Sprout
Thank you so much for your lovely review! We’re over the moon to hear that you’re happy with your Shelly Slow puzzle and the unboxing experience. We take a lot of care with each toy and parcel, so knowing that it arrived safely and made you smile means the world to us.
Just so you know — as part of our commitment to quality, every Oak & Sprout piece is backed by our Multiple-Lifetime Guarantee. If anything ever fails structurally (like cracks, splits, or hardware faults), we’ll restore or replace it free of charge, if you lose a piece, just get in touch. That way, you can enjoy your puzzle with confidence for years to come — maybe even pass it on for future generations.
We hope Shelly Slow brings many moments of fun and discovery! If you ever have any questions or need support, we’re always here to help.
With warm wishes,
The Oak & Sprout Team 🌱
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.