I bought a DAB500 Music system but had problems receiving DAB and FM stations. Technical Support were very quick to respond and incredibly helpful and patient. Unfortunately none of the suggestions t... Ver mais
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Leia as opiniões dos outros
CD100 CD player purchased from Tesco Direct, to connect to my Car Audio. Unit is compact, but provides quality sound, connection flexibility (Bluetooth,USB,& Auxiliary cable).The unit is very practica... Ver mais
Excellent company to deal with. Bought a portable cd player which is a quality product. I had a minor problem and sought advice. Advice was recieved promptly and problem resolved. I will be buying ag... Ver mais
A small fry issue for Oakcastle I am sure, but they responded to my email within hours. The advice provided was clear and effective, curing the lack of connection btewwn my remotes volume control an... Ver mais
Informações sobre a empresa
Escrito pela empresa
Oakcastle is the home of leading edge electronics and home audio products. Every item in the Oakcastle range was meticulously designed in Cambridge, England. Great detail has been applied to every stage of the design and manufacturing process in order to achieve an outstanding finish.
Informações de contacto
49 Viking Way, CB23 8EL, Bar Hill, Cambridgeshire, , Reino Unido
- info@oakcastle.co.uk
- oakcastle.co.uk
Respondeu a 50% das suas opiniões negativas
Geralmente responde em 14 horas
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Problem sorted very pleased with the DAB500…
After buying a DAB500 from Oakcastle I had an issue with DAB displaying a message system not recognized After registering my DAB 500 I contacted customer services about the issue I received a same day response and was able to rectify the problem
Great customer service
The DAB 500 was a good buy for us. Enabling playing of our collection of CD's
and good reception on DAB radio.
We had a problem with tuning and contacted Oakcastle who replied promptly with a solution that worked. Top marks for customer service.
After six months of using Oakcastle
After six months of using Oakcastle, my remote packed up. The remote is an essential piece of kit when using the Oakcastle Radio and CD payer.
I contacted Oakcastle Support and within three working days as I a had a new remote, which was delivered by Amazon. Outstanding service.
Terence Driscoll Tuesday 5 August 2025
Returned with a solution to my problem…
Returned with a solution to my problem very quickly. However did not give an explanation for the problem. Would have been nice to know what caused it. For speed of reply I cannot fault them.
Excellent product & service.
We are very happy with our new Oakcastle DAB 400 but could not get the CD eject/open function to work.
Emilyn on the Majesty Technical Support Team immediately replied to my emailed request for help with the simple remedy. Good product, reasonable priced and prompt & kindly customer support.
I contacted the company as I was at a…
I contacted the company as I was at a loss as how to deal with an issue with my dab radio. Their reply from an engineer was almost straight away, informing me of a solution, tried his suggestion and it worked.Well done to the company and staff.
DVD100 is a great little DVD Player
DVD100 is a great little DVD Player, easy to install, very compact and neat looking.
I’m very please I chose Oakcastle, as I looked at many devices and they all looked good.
Multi-Region which I have needed for a long time.
My name is Anthony McLaughlin - this is my online email address 😊👍
DAB radio with a CD player.
We were looking for a DAB radio with a CD player. Not a boom box. The Oakington Majestic radio has met our requirements. It is well made and fits in with our furniture. The sound is excellent and the controls are easy to use. It appears to be well worth the money.
A good company
Bought a DVD player from this company. Amazing aftersales and customer service. Help given the same day and replacement sent free of charge! Thank you.
Ho avuto un problema con la radio cd…
Ho avuto un problema con la radio cd Dab500.
Ho contattato il servizio clienti spiegando il problema e loro gentilmente il prima possibile mi hanno risposto e consigliato il da farsi. Premetto che non era un problema dell'apparecchio ma non avevo capito come funzionasse (sabbe meglio aggiungere qualche lingua in più alle istruzioni). Resta il fatto che sono pienamente soddisfatto sia dell'apparecchio che del servizio.
First Class Service
I had a problem with my MP200 player (by accident I switched settings to Greek language) and I couldn't work out how to change back to English. Emailed Oakcastle on Sunday with my problem. I did not expect reply that day. They gave me a solution and the problem was easily resolved. GREAT Service!!
I love this little CD player
I love this little CD player. Extremely light and well designed with good quality sound through the ear plugs. I haven't tried Bluetooth yet, but so far I'm very pleased with the purchase. (Also nice to support a British company.)
I was unable to find the item on their page to register, but they responded quickly to an email, sent me a link and registration was easy.
I had a slight problem with a CD player…
I had a slight problem with a CD player but all was quickly resolved by Oakcastle technicians. An excellent CD player and their help and advice was impressive indeed.
A company that I would highly recommend.
Great Experience
Contacted the company as initially I couldn't find the product on their site to register it. Excellent customer service, they sent me a link and I registered it quickly.
My little portable CD player is amazing so very impressed with the quality of their product too.
Perfect
Oakcastle helped with a replacement part which arrived next day. Perfect customer service, I will be looking here first for purchases in the future. Thanks so much.
Excellent after sales service
I had a little difficulty setting up the unit and contacted the supplier. The response was almost immediate and very helpful.
Quality product
Quality product. Sound for CD/MP3 better than I expected + DAB FM
Zdravím
Zdravím. Přestalo fungovat předpověď počasí. Píše service discontinued.
Víte co to znamená? Děkuji
Excellent product,highly recommend
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