Fabulous company always fully stocked and great prices. The lads are always helpful and the company also offers delivery.
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Leia as opiniões dos outros
Shane was able to get the fence panels to me before the weekend, and the delivery driver helped me to get them around to the back of the house, so he went away with two packets of chocolate biscuits... Ver mais
After strong winds I needed 3 fence panels to stop my large dog going into next doors garden. When I put in my order I put a message to explain the situation, expecting the delivery would still be at... Ver mais
Ordered online Friday evening, using an easy and transparently priced website. Turned up early Saturday morning and within a few minutes of arriving at the sales desk, two guys on forklifts picked my... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Oakdale Fencing provide a wide range of fencing, timber and garden landscaping products for delivery throughout the UK. With over 40 Years experience in the fencing industry the name of Oakdale Fencing is synonymous with quality, value and service. All timber is sourced from sustainable renewable sources.
Informações de contacto
Blackhorse Road, CV7 9FW, Exhall, Reino Unido
- 02476 588909
- help@oakdalefencing.co.uk
- oakdalefencing.co.uk
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This company itself always has…
This company itself always has everything that I need, great staff also always polite and helpful
Brilliant service
Every time I have a little project to do, I go online order the timber I require and its delivered in the next couple of days. Can't fault the service its brilliant.
Paid for my order a week in advance it…
Paid for my order a week in advance it would have been better if a time slot was offered rather than no idea when the order was going to be delivered
Good service, delivery and products
Delivered within a few days. Delivery guy was careful offloading everything. Everything I ordered was as expected and good quality
Quality products and great customer service
Great choice on timber products. Really pleased with the quality and communications. Delivery was 5 star, 22 timber sleepers and a gatepost put carefully onto my drive. Will use this company again. Highly Recommended.
Excellent service
Excellent service, delivered speedily and high quality materials.
Fast, efficient service.
I use Oakdale fairly regularly
I use Oakdale fairly regularly , good products and prices
very pleased with the fences
very pleased with the fences , solid heavy fences . will buy again from them . quick delivrery
Easy to order
Easy to order, price competitive and easy to pay online. Delivery arrived on agreed day/date. I will certainly use them again
Everything ordered delivered on time…
Everything ordered delivered on time looks good quality.
Recommend
Great prices, excellent communication and Shane was very helpful, delivery arrived when I was told it would and to timber left neatly and safe.
Thanks
Buyer Beware!!!
I Purchased 9 off 183 x 180 Privacy Trellis Panels online as it was stated "In stock". Received an email 2 days later to say they would be delivered the next day between 9am and 5pm. I waited in and phoned to enquire arrival time to be told that no time could be given but they were " out for delivery" and the driver would arrive as soon as possible.
I then received an email to say that the items were out of stock and I would have to wait for new stock to arrive, possibly the next week and delivery would be sometime after that, very vague.
I was angry to say the least as we had been lied to and my wife promptly called Oakdale. Granted Shane was apologetic but when she asked if he was aware that under Consumer law it is illegal to accept payment for goods that you do not have. His angry reply was " Well what you going to do, sue me? My wife explained that she wasn't but was cancelling the order and required an immediate refund. At this point he hung up on her.
Having owned and run several businesses I can say that their Customer Service needs some serious work. It takes a lot of dedication and hard work to build a good reputation but it can be lost overnight by treating customers with contempt.
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