Oak Furnitureland USA Opiniões 

894
TrustScore: 2.5 em 5

2,7

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Bought two furniture sets from this company, totaling thousands of dollars (US). The office set is fine (handles are shaped recesses within the wood) But on the bedroom set, the handles are... Ver mais

Classificada 4 em 5 estrelas

Good quality for the money, though the mystery hardwood in the Cranbrook bookcases was knotty. Oak top on the Cottage sideboard did not look like any oak I've seen in the U.S. Bear in mind, the furn... Ver mais

Classificada 1 em 5 estrelas

I spoke to Brandon on Sunday, Oct. 14 to place an order for Bevel Natural Solid Oak Glass Front Hutch which was supposed to arrive FULLY assembled with white glove option. The delivery men who were e... Ver mais

Classificada 5 em 5 estrelas

We purchased a TV console, sideboard, and entry table. The quality on them is beautiful. My husband works in the construction industry and is very particular about only buying nice quality, 100% har... Ver mais

Informações sobre a empresa

  1. Loja de móveis
  2. Loja de mobília para quartos
  3. Loja de mobília para sala de estar

Informação fornecida por diversas fontes externas

At Oak Furnitureland, we specialize in selling fantastic quality hardwood furniture at unbeatable prices. But how do we do it? In a nutshell: we cut out the middleman and always keep costs to a minimum and pass the savings onto you! Oak Furnitureland offer the largest collection of unique, solid hardwood furniture for every style and room in your home


Informações de contacto

2,7

Mau

TrustScore: 2.5 em 5

894 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

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2,7

Todas as opiniões

(894)

0 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Beautiful Furniture

I purchased a TV stand. It's a very lovely piece of furniture that was well crafted and finished. Delivery time was quicker than expected and the delivery company did an outstanding job.

12 de março de 2020
Opinião espontânea
Classificada 4 em 5 estrelas

2 shelf oak bookshelf

I bought the 2 shelf oak bookshelf. The quality was very good. I, however, have one complaint. There needs to be more holes to relocate the shelves. If you are storing binders, the shelves need to be at least 12" apart. The only way to do that with the bookcase is to drill more holes on both sides, which i did. The bookcase now handles all of my records very well. Other than that, the bookcase is very well constructed, looks great, and was a very good choice. Lastly, screwing the mounting brackets to the shelves is a very good idea.

11 de março de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Vanity

Ordered a vanity set. It looks great in my bedroom! Paid extra for delivery and setup- totally worth it! Quality piece of furniture that I’ll have for a long time.

11 de março de 2020
Opinião espontânea
Classificada 3 em 5 estrelas

My second purchase experience did not…

My second purchase experience did not go S well as the first. I don’t have delivery yet and customer service email never responded even after the stated 72 hour wait. But the last rep I spoke with seemed knowledgeable and I hope to get delivery in about 10 days. So try me later!! E Fisher

11 de março de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Second purchase item not as satisfying…

Second purchase item not as satisfying as first. Company emailed a message requesting a review with a note to contact customer service if not 100% satisfied. The email address provided for customer service did not work. I took the time to call 844-304-6777, work way through an automated system and then communicate with an ESL speaker. Upon being asked to repeat what had happened, I hung up.

Update: 7/2/2020 There is a message saying that the retailer has contacted me, which is inaccurate. There has not been any communication. I am lowering the rating: from two stars to one.

11 de março de 2020
Opinião espontânea
logótipo da Oak Furnitureland USA

Resposta da Oak Furnitureland USA

Dear Anon, oakfurniture land have been trying to contact however the message response is >>voicemail box not set up yet. Apologies for any mis-communication, we will continue to try. We will try again in 15 minutes

Classificada 5 em 5 estrelas

Customer service was excellent at the…

Customer service was excellent at the store and even after furniture was delivered they followed up to be sure I was satisfied. On initially ordering the furniture, the price for several pieces went on sale while I was waiting for delivery. Upon calling customer service they were more than happy to issue me a refund of the difference. The furniture is all solid wood and I couldn't be more pleased with my purchase!

11 de março de 2020
Opinião espontânea
Classificada 4 em 5 estrelas

Pantry Cabinet

Had a little issue with delivery that Damon quickly took care of. The issue was I was given three different delivery dates over ten days. When delivered my new pantry cabinet had two scratches on the back right corner. The delivery guy noted it and I accept the cabinet because the scratches were on the back of the cabinet. This was my 3rd purchase from Oak Furnitureland. Their furniture is high quality and very attractive. I would buy from them again.

11 de março de 2020
Opinião espontânea
Classificada 3 em 5 estrelas

The people that delivered the furniture…

The people that delivered the furniture were not very personable. Like it was too much trouble to bring it into the house. When we unpacked the furniture the center leg was longer than the rest causing it to rock. So we had to trim the leg even with the other legs

11 de março de 2020
Opinião espontânea
logótipo da Oak Furnitureland USA

Resposta da Oak Furnitureland USA

Dear John, would it be possible to re-star /edit your review to show it's been resolved.
thank you
Oakfurniture Land

Classificada 5 em 5 estrelas

Very nice product

Very nice product, well packaged and timely shipped. quality throughoutand easyily assembled and installed.

11 de março de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Review of my products with grade

Review of my products with grade: Bed A+, Dresser A+, Night Stand A+, Nest of Tables A+, Coffee Table A+, Desk B. The reason for the desk grade is it had a gash that was blended out smooth, but the piece of wood should have been discarded by Quality Control. Customer Service A++: I had problems with the delivery, but Sheldon was amazing. They even gave me compensation for the mishap. Overall, a better than average shopping experience.

11 de março de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Today I received my lovely furniture..2…

Today I received my lovely furniture..2 end tables and a buffet. The delivery men were courteous anf efficient. Removing all the debris and positioning the furniture for me. Sheldon was wonderful. He answered all my questions and 2 days before delivery helped me change to white glove service as my husband is ill. I will recommend Oak Furniture land USA to my friends.

13 de fevereiro de 2020
Opinião espontânea
Classificada 4 em 5 estrelas

Customer Service was exceptionally good

Received my new computer desk but the back panel had loose boards. Could be attributed to the shipping. In any event, reached out to customer service and they were incredibly responsive. We reached a satisfactory resolution. Shout out to Sheldon who helped me. Nice to see a company which strives for customer satisfaction.

12 de fevereiro de 2020
Opinião espontânea

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