Obsyss Opiniões 

Resposta da Obsyss

1/03/2025

Thank you so much for taking the time to leave a review, Tony! We're thrilled to hear that Tiffany was able to assist you effectively and that your issue was resolved promptly. Your kind words about our service and watches mean a lot to us.

We appreciate your recommendation and look forward to serving you again in the future :) 

Resposta da Obsyss

3/03/2025

Thank you for taking the time to share your feedback, Jackie. We sincerely apologize for the experience you've had, and we understand how frustrating this must be for you.

One of our customer service representatives has replied to you via email to address your concerns and work towards a resolution. We appreciate your cooperation in this matter, as we are committed to ensuring your satisfaction.

Resposta da Obsyss

3/03/2025

We sincerely apologize for the frustration you've experienced regarding your order, Arielle. We want to assure you that we take your feedback seriously and are committed to resolving this issue.

We are currently in contact with our shipping department to get more information about your order status. We understand how important it is for you to receive your product, and we want to clarify that we are not trying to scam anyone. We value our customers and strive to provide a positive experience.

One of our customer representatives is actively working on your case and will be in touch with you shortly. We appreciate your patience as we work to resolve this matter and ensure you receive the service you deserve.

Resposta da Obsyss

3/03/2025

We sincerely apologize for the experience you've had regarding your order, Michael. We strive to provide excellent service, and we're sorry to hear that we fell short in your case.

After reviewing our records, we were unable to locate any purchase associated with your name. This makes it difficult for us to address the issue with the watch you mentioned. Could you please provide any additional details, such as the order number or the email used for the purchase to hello@obsyss.com? This information will help us investigate further and resolve this matter for you.

We appreciate your patience and understanding, and we look forward to hearing from you soon.

Resposta da Obsyss

1/03/2025

Thank you so much for your wonderful 5-star review! We are thrilled to hear that you and your husband are happy with the new watch and that Jenny was able to assist you so effectively. Your satisfaction is our top priority, and it’s fantastic to know that our team can provide the support you need.

We truly appreciate your recommendation and look forward to serving you again in the future :) 

Resposta da Obsyss

13/02/2025

Thank you so much for your wonderful 5-star review, Shun! We're thrilled to hear that Tiffany provided you with great customer service. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service :)

Resposta da Obsyss

13/02/2025

Thank you so much for your wonderful 5-star review, Gerard! We're thrilled to hear that you enjoyed our products and appreciated the fast shipping. It's great to know that Tiffany provided you with excellent service and that your items arrived packed with care. Your feedback means a lot to us, and we look forward to serving you again in the future :) 

Resposta da Obsyss

13/02/2025

Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that Jenny in our customer service team was able to quickly resolve the issue with your first watch. It's wonderful to know that you are now enjoying three of our watches and find them to be excellent value for money. Your satisfaction is our top priority, and we truly appreciate your support and kind words :) 

Resposta da Obsyss

7/02/2025

Thank you for sharing your feedback with us, Chris. We're truly sorry to hear about the issues you've experienced with your orders. We understand how frustrating this must be and are committed to making it right for you.

Upon checking here, our team has already arranged for another replacement to be sent to you at no additional cost. As a gesture of goodwill, you are not required to return the watches you initially received. We hope this helps to alleviate some of the inconvenience you've encountered.

We appreciate your patience and understanding as we work to resolve this matter. 

Resposta da Obsyss

4/02/2025

Thank you so much for taking the time to leave us a 5-star review, VGN! We're thrilled to hear that Tiffany and Jenny were able to assist you promptly and effectively with your watch issue. Your satisfaction is our top priority, and we're delighted to have you as a happy customer :)

Resposta da Obsyss

4/02/2025

Thank you so much for your wonderful review, Azan! We're thrilled to hear that you are pleased with the watches and that they arrived on time. Jenny will be delighted to know that her efforts are appreciated. We strive to provide high-quality products that offer great value, and it's rewarding to know we met your expectations. We look forward to assisting you with your next purchase of two more watches :)

Resposta da Obsyss

3/02/2025

Thank you so much for taking the time to leave such a wonderful 5-star review, Emil! We're thrilled to hear that your experience with us exceeded your expectations, especially since it was an impulse purchase. It's fantastic to know that Tiffany was able to provide you with excellent service and keep you updated on your delivery. We truly appreciate your kind words and are delighted that you're happy with your purchase.

Resposta da Obsyss

2/02/2025

Thank you for reaching out and sharing your concerns, Dennis. We have replied to your previous emails but haven't received a response or a video demonstrating the issue with the clasp. Once you send us the video, we will promptly process a replacement for you. We appreciate your patience and look forward to resolving this matter swiftly.

Resposta da Obsyss

1/02/2025

Thank you so much for your wonderful review, Louise! We are thrilled to hear that you had an excellent experience with Tiffany's assistance regarding your Lige watch. It's great to know that the resolution we provided made your week, and we are delighted to have met your expectations. Your satisfaction is our top priority, and your kind words about our service and company mean a lot to us :) 

Resposta da Obsyss

1/02/2025

Thank you so much for your wonderful 5-star review, Jessie! We're thrilled to hear that you had a great experience with our customer service. Your satisfaction is our top priority, and your kind words mean a lot to us :)

Resposta da Obsyss

1/02/2025

Thank you so much for taking the time to leave such a wonderful 5-star review, Ronald. We're thrilled to hear that Tiffany made your experience with us so enjoyable. It's always our goal to provide exceptional service, and we're delighted to know that you'll continue shopping with us. We look forward to helping you find more watches that you'll love :)

Resposta da Obsyss

31/01/2025

Thank you so much for taking the time to leave such a positive review, David! We are thrilled to hear that you found our company, and Tiffany in particular, to be helpful and trustworthy. It's wonderful to know that our products have consistently met your expectations and arrived promptly. We truly appreciate your loyalty as a repeat buyer and your kind words about our pricing. Your recommendation means a lot to us :) 

Resposta da Obsyss

31/01/2025

Thank you so much for your wonderful review and kind words, Brian! We are thrilled to hear that you had a positive experience with OBSYSS, and we're especially glad to know that Tiffany made your interactions with us enjoyable. It's fantastic to hear that you are pleased with the quality of our products. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to serving you in the future! :) 

Resposta da Obsyss

30/01/2025

Thank you so much for taking the time to leave a review, Miguel! We are thrilled to hear that you consider OBSYSS one of the best and most unique watch stores. It's wonderful to know that Jenny provided you with exceptional customer service and made you feel like a VIP. We truly appreciate your kind words and your 4-star rating. Your feedback encourages us to continue delivering the best experience for all our customers :)

Resposta da Obsyss

28/01/2025

Thank you so much for your fantastic 5-star review, Paul! We're thrilled to hear that you're enjoying your new watch and that Tiffany was able to assist you with your purchase. We look forward to helping you again when you're ready for your next Obsyss watch :)