OCO Glasses Opiniões 

200
TrustScore: 3.5 em 5

3,3

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Really bad customer service. You have to pay be yourself for the return. Bad quality and bad service! I still wait for an answer from the customer service till october. No reaction!

Classificada 5 em 5 estrelas

I order some thom browne glasses at OCO they would be at my place in 4 days to bad fedex lost them it took a week before i decided to contact OCO self Jennie send a respons in a mather of min's en p... Ver mais

Classificada 2 em 5 estrelas

Eye test perfectly OK - optometrist was good. But customer service was awful. In the store, the assistant wasn't attentive enough - always watching the door. Told contact lenses would be ready in... Ver mais

Classificada 5 em 5 estrelas

After a disappointing experience elsewhere, I found my wanted Tom Ford glasses here....yet there was no stock showing. I called the company who ordered them in specially. Since they ran a special prom... Ver mais

Informações sobre a empresa

  1. Grossista de óculos
  2. Loja de óculos de sol

Escrito pela empresa

OCO Glasses was founded in 2015 and was primarily an online company specialising in high quality, high fashion eyewear and prescription lenses. In May 2016 we opened our first optical boutique in Spitalfields, London.


Informações de contacto

3,3

Aceitável

TrustScore: 3.5 em 5

200 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,3

Todas as opiniões

(200)

0 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent service.

First ever review for something – I was very sceptical, as so many online places selling sunglasses. The glasses that arrived are NOT fake, and arrived next day, very well packaged – by courier that could be tracked. All communication was excellent. Got a dispatched notification about 5 mins after ordering. Would recommend.

1 de agosto de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

Happy customer!

Received my rayban in very well packaged, delivered with track & trace and also sign for.

Happy with the purchase.

Thank you OCO

31 de julho de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Experience from A to Z ;)

The customer service, Jenny especially, the quality of the specs, the price - Everything's been perfect from the beginning to the end.

Highly recommended. Great company.

31 de julho de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

Went out of their way to help

I originally ordered a pair of sunglasses from OCO to go on holiday with as their frames are a great price. Unfortunately I received a similar but wrong coloured pair - contacted customer service expecting some delay but they got back to me in less than 12 hours and were so apologetic and helpful. They went out of their way to exchange the sunglasses in time for me to take on holiday and were helpful through the whole process. Fantastic customer service and genuinely nice people, will not hesitate to buy from again.

31 de julho de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

Gucci sunglasses

Great customer service(checked stock room to see they were defo available), ordered Monday delivered Tuesday and saved £60!!!

30 de julho de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you

Everything swift, good prices, no problems at all, perfect.

30 de julho de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service all the way through!

After a disappointing experience elsewhere, I found my wanted Tom Ford glasses here....yet there was no stock showing. I called the company who ordered them in specially. Since they ran a special promotion on the designer, I ordered an identical pair in a different colour frame as sun glasses and they tinted these to match a sample I send them together with my prescription. I was being kept informed of my order status at all times. The service was fantastic and I received both pairs of spectacles yesterday, well packed, free delivery. What more can one ask fir?

29 de julho de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service and fast delivery

I was looking for the dita Mach three sunglasses everywhere as they were sold out on every trusted website I could think of. I stumbled across oco site and after doing research on the website I decided to contact them in regards to the sunglasses. Customer service was excellent, I literally received a reply back straight away within the same day. I sent a few messages to keep track of my item and I always got a response back the same day, within a few hours if anything. The best thing about oco is that you can also keep live track of where your parcel is and what number in the queue you are. You also get free next day delivery which is a bonus so there is no waiting around for your item. Overall I would definitely use this company again, they are not overly priced, good prices and excellent service.

26 de julho de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent!!

Placed my order early afternoon and received next day by 11.30am. 1 hour delivery slot given.
Best price I could find - beat nearest by £20!!!
Would definitely recommend.....thank you

25 de julho de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

Great service, glasses and price.

Great customer service online, by telephone and by email. Jennie H was very professional with her response and quires by email and helped in every way possible. Great glasses and amazing price! Plus super quick arrival. 10/10

24 de julho de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

New Pradas for the missus!

Came across the site and one does come across loads of sites selling shades, so hard to discern what's true what's fake.

I came across Oco and was pleased to see they were UK based, I called them, a friendly lady from Bolton answered, I mentioned that they had the glasses i wanted but it was not as cheap as the other sites, they price matched and I got the glasses the next day ready for the wife's birthday.

Most of the sites stress 7-10 days some even say weeks, I got it the next day with emails notifying me of the tracking right through to delivery.

Solid, friendly, reliable service and I am now looking for a pair for me!

Chees

24 de julho de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

excellent service, quick delivery!

Had some grief trying to buy a pair of Tom Ford sunglasses form two online retailers with items incorrect or being lost in the post. Found OCO and not only did they offer the best price but they delivered in two days free of charge and the glasses were exactly what I ordered...excellent!

23 de julho de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

Ray an wayfarer sunglasses

Great glasses at amazing price, £50 cheaper than department sores in local shopping centre and arrived within 48hours, hassle free, thanks

23 de julho de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

There were a few issues surrounding the delivery of my sunglasses but OCO did everything they could to resolve it and compensate me for any inconveniences.
Overall it was a very easy and pleasant experience.
Special thanks to Jennie who was on hand to answer any questions and solve issues.

21 de julho de 2015
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais