Very accommodating! We were in need of replacement mattresses for the quickly worn down Beautyrest Platinum ones we just purchased a few years ago. While in the busy process of transitioning warehouse... Ver mais
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Stand Behind Their Product. The website is easy to navigate with all the information about the products made readily available. We had a hiccup with the duvet cover but Octave was responsive and f... Ver mais
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Shipment came a day earlier, which was nice. As a back/side sleeper, the mattress has been working well for me this past month. It is just slightly less firm than my needs, but once I lie down... Ver mais
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Since purchasing the mattress, I have experience some very good nights sleep…..which is unusual for me ! Though I do still experience some back discomfort, it is much better than before ! I think my... Ver mais
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Informações sobre a empresa
Sobre Octave
Escrito pela empresa
Octave mattresses are meticulously crafted with premium materials for deeper, more rejuvenating sleep—an essential part of your overall well-being.
Octave provides consistent ergonomic support and cool comfort throughout the night. The mattress’s innovative five-zoned support system and high-density foam provide extra cushioning beneath your back, hips, and knees, giving targeted pressure-point relief where you need it most.
Octave’s temperature-regulating technology includes a moisture-wicking cover infused with CryoFusion™ cooling nanofibres to pull sweat away from your body, a ventilated design for air circulation, and heat-dissipating CopperGel™ memory foam treated with PolarMAX® phase-change material.
It’s no wonder why Octave has been named Canada’s Most Innovative Mattress. Try Octave today and get serious about your sleep.
The Best Mattress for a Good Night’s Sleep
Octave is designed to deliver exceptional comfort and relief, especially for back pain sufferers. In fact, in a survey of Octave mattress owners, 86% of sleepers reported reduced pain and better physical and mental health after sleeping on an Octave mattress.
Octave’s high-density memory foam layers contour to your body, easing pressure points, promoting proper spinal alignment, and enhancing overnight recovery.
Antimicrobial copper-infused, CertiPUR-US® certified foams provide a clean and non-toxic sleep surface, making Octave a healthier, more restful choice for better sleep.
Why Choose Octave?
365-Night Trial
When you take your sleep seriously, finding the perfect mattress is no easy feat. That's why our 365-night sleep trial gives you up to a full year to try your Octave mattress before making a decision. If you don't love it, returns are free and you'll get a full refund.
Made in Canada
Every Octave mattress is proudly designed and manufactured in Canada for globally recognized quality and long-term durability. We combine high-density memory foam with modern cooling technology to deliver a sleep experience unlike any other.
Free Shipping & Returns
Informações de contacto
900-9707 - 110 Street NW, T5K 2L9, Edmonton, Canadá
- 1-866-272-7628
- support@octavesleep.ca
- octavesleep.ca
Great sleep!
29 de janeiro de 2025
Opinião espontânea
Fantastic from browsing to sleeping
Fantastic from browsing to sleeping! The website is extremely user friendly and made deciding which route to go, an easy experience. Delivery was well documented and arrived in excellent time. But the actual bed itself is extremely comfortable and suits me perfectly! I loved the bedding that was included along with the extra bamboo bedsheets. Would definitely recommend!
6 de janeiro de 2025
Resposta da Octave
Hi Damon, we're so glad to hear your new Octave and bedding are suiting you perfectly! We're wishing you many more restful nights of sleep. Thank you for taking the time to share your experience with us!
After a month of use...
It's been about a month now and I got to say I love my adjustable memory foam pillows. Your pillows are exceptional as a side sleeper. These are probably the best they've had. I did have to move a little bit of the filling to make them perfect for me, but that's the point.
28 de dezembro de 2024
Resposta da Octave
We're very glad to hear the adjustable memory foam pillows have been your perfect fit, Kent (literally)! We are wishing you many more restful nights of well-tailored sleep.
Very firm and comfortable bed.
This is a very comfortable bed, not to hard and gives us a very good nights sleep. We are very pleased with our purchase!
22 de dezembro de 2024
Resposta da Octave
Hi, Mary! We are happy to hear that Octave is giving you a great night's sleep! If there's anything our team can do to further improve your experience with us, feel free to contact our customer care team, who is always happy to help!
Excellent quality mattress
Excellent quality mattress. Kept us updated on our order. Well packaged for protection during delivery.
2 de dezembro de 2024
Opinião espontânea
Resposta da Octave
Hi, Chris! We are so glad to hear that you are enjoying your Octave Vista and that you found the mattress delivery to be transparent. If there's anything our team can do to further improve your experience with us, don't hesitate to let us know. Happy sleeping!
The service was above my expectation
The service was above my expectation, professionnal and fast shipping.
15 de outubro de 2024
Opinião espontânea
We have the Most important 3 C's
We have enjoyed the q(C)uality, Comfort and Customer Care with ur Octave products.
26 de setembro de 2024
Good bed
Shipment came a day earlier, which was nice.
As a back/side sleeper, the mattress has been working well for me this past month. It is just slightly less firm than my needs, but once I lie down for a minute or so the memory foam makes that irrelevant.
The cooling is good, but not exceptional. I live in a particularly poorly air conditioned, ventilated and insulated room, and I have not noticed any strong rise in temperature during sleep. However, I have also noticed that the matress does not maintain lower cold temperatures during sleep for my room circumstance.
8 de setembro de 2024
Resposta da Octave
Hey, Derek. We are glad to hear that your mattress arrived early and that it is working well for your sleep style. We are sorry to hear that it isn't as firm as you wanted and that the cooling features aren't as prominent in your room. As you mentioned, the temperature of your room could be a factor in your mattress feeling soft (warm temperatures soften foam). It can also play a part in the performance of the cooling features of the mattress, such as cooling gel foam. We recommend that you email support@octavesleep.ca or call 1-866-272-7628 to speak to our customer care team, who will be happy to give you suggestions to improve the performance of your mattress.
Firmness options
Bought a Novosbed 4 yrs ago and was sent a mattress topper for free. Hoped Octave bed and service would be as good. The only bed option as mid firm and no mattress topper was disappointing. Good delivery, good bed. Ditch the bundle and add the option for a mattress topper to adjust firmness
7 de setembro de 2024
Resposta da Octave
Hey, Zina. We're sorry to hear that our Octave mattress offering did not meet your expectations.
Based on hours of customer feedback analysis and research on the latest advancements in mattress-making, we found that medium-firm mattresses are suitable for all sleep styles. While our Novosbed mattress came in three firmness options, all Octave mattresses are medium-firm.
Further, Novosbed has previously offered a free Comfort+ adjustment kit to customers during their trial period. However, we have made the difficult decision to discontinue this offering, and our mattress is now sold "as is" with no modification option. We found that our medium-firm mattress supports your body and performs better in terms of factors such as motion isolation and edge support without adding a topper.
If you have any questions, please email support@octavesleep.ca or call 1-866-272-7628 to speak to our customer care team.
Comfortably firm but soft
11 de agosto de 2024
FedX delivered bed right to our door
FedX delivered bed right to our door, very convenient since we live in rural area.
We received bed in 5-7 days amazing.
22 de agosto de 2024
Resposta da Octave
Hi, Karen! We're glad to hear the delivery of your new Octave mattress was convenient and that you were able to start enjoying cool and comfortable sleep quickly. We appreciate you taking the time to share your experience! Happy sleeping.
Very comfortable and affordable.
15 de agosto de 2024
Resposta da Octave
Hi, Donna! We're so glad to hear you're enjoying your new Octave mattress, and that you found great value in your purchase. We appreciate you taking the time to share your thoughts! Many great nights of sleep await you!
Comfortable Mattress
Our purchase experience for the Octave Mirage King mattress was very straightforward. There were no surprises as the mattress was delivered in about 10 days from order and was easy to set up. It took about 3 weeks to get adjusted to the mattress, but it was about the right firmness and we are quite satisfied with it. We based our purchase on independent reviews which were very positive overall.
30 de julho de 2024
Resposta da Octave
Hi, Larry! We're happy to hear that your experience with us has been a positive one! Breaking in a mattress is like breaking in a pair of shoes, and we're glad to hear that you were able to do that and be able to enjoy the comfort of your new Octave. We're glad that your research led you in our direction, and we greatly appreciate you taking the time to share your thoughts. Don't ever hesitate to reach out if our team can further support you, or answer any questions. Happy sleeping!
Good customer service
Me and my wife bought both a single XL mattress for our electric bed. Unfortunately they sleep too hot for us and proceeded to return them. Their policy of one mattress per household was not clear for us when we bought them, otherwise we would not have bought two but only one to try before ordering a second one. The customer service manager was very understanding and made available the return for the second mattress.
24 de julho de 2024
Opinião espontânea
Resposta da Octave
EDIT: Hi, Michel. We're very glad to hear our team was able to make things right for you, and we appreciate you taking the time to share your experience. We're wishing you all the best in finding your perfect sleep solution.
-----
Hi, Michel. We’re truly sorry to hear about the confusion surrounding our return policy. Our return policy has been in place since before you placed your previous three orders with us and our sister companies in June, and this information is readily available on our website. We strive to ensure clarity in our purchase and return policies, and we deeply regret any misunderstanding there may have been surrounding them.
We recognize that this would be your fourth return through our company. Our care team has been flexible in accommodating your previous returns of three GoodMorning mattresses and one cancelled order, and we appreciate your understanding in this matter.
Regarding your request for the personal information of the agent handling your order, our team respectfully denied this request for the safety and privacy of our team. However, you are always welcome to send formal complaints to our headquarters, whose address can be found in the footer of our website. We can have a member of our team reach out with this information.
We understand that there are outstanding issues to resolve, and our team is prepared to assist you. A senior member will be in touch with you soon to provide support. Please be on the lookout for an email from us.
goodbye lower back pain!!!
1 de junho de 2024
Resposta da Octave
Hi, Michael! We're thrilled to hear that your Octave mattress has changed your sleep for the better. Wishing you many more restful and comfortable nights to come!
It is truly a cooler sleep surface.
It is truly a cooler sleep surface & that is exactly what I was looking for the most. I previously had a very expensive mattress but really noticed how hot it was when I would get up & how much I tended to perspire in the night. This was amazingly better so a higher price isn't always the best answer. It was also very comfortable from the first night - no issues at all. However, I will replace the mattress cover with 2 white fitted cotton sheets as I have noticed it is even cooler than with the mattress cover supplied. It was a very smart purchase - thank you for the good price as well!
1 de junho de 2024
Resposta da Octave
Hi, Lynda! Thank you for sharing your experience! We're happy to hear that your new Octave mattress is just right for you and that the cooling technology is helping you sleep more comfortably at night!
This is a very weĺl made mattress
This is a very weĺl made mattress, but I am still finding it too firm after sleeping on it for 6 months. I thought this would be a good match for me. I am a side sleeper and need pressure point relief. I will continue to try and sleep on it for a few more months. Maybe it is because I only weigh 120 lbs.
24 de maio de 2024
Opinião espontânea
Resposta da Octave
Hi, Walter. We're sorry to hear that your new mattress isn't quite right for you.
There are many factors that can influence a person's experience or the performance of a mattress. We recommend that you contact our customer care team, who will provide suggestions to help improve your experience and next steps.
To contact our customer care team, you can use our live chat feature on our website, email support@octavesleep.ca or call 1-866-272-7628
Delivery done very fast
Delivery done very fast, bought king Horizon, mattress performs as described, has no issues at all. I,m 210 lbs and wife 162, mattress is soft yet suportive, we really like it, waiting for the summer to see the keep you cool claim, we do recommend this product
24 de novembro de 2023
Opinião espontânea
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