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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

5* shop - after reading reviews was a bit hesitant about ordering but gave it a go as I order from Office too. Ordered pair of Birkenstocks on Thursday evening, Friday shoes were shipped with DPD and... Ver mais

Classificada 1 em 5 estrelas

I ordered a pair of shoes - that weren't cheap at all - from this online store Offcuts, and days ago the delivery company - Yodel - emailed me saying it had been delivered, but I haven't received an... Ver mais

Classificada 2 em 5 estrelas

The shoes are narrow fit which was not in the listing and I didn’t realise until after wearing them and finding them uncomfortable so I couldn’t return them

Classificada 5 em 5 estrelas

Used many times. Never had an issue. Very quick delivery. Shoes always in perfect condition. Have recommended to many many people.

Informações sobre a empresa

  1. Loja de calçado

Escrito pela empresa

OFFCUTS is the sister brand of high street shoe retailer, OFFICE, offering exclusive discounts and deals on ex-display, one-off pairs and end-of-line styles. We’re home to exclusive, unique, wonderful shoes from the world’s leading footwear brands at discount prices you won’t find anywhere else. We normally only stock one of each item, so make sure you buy your favourite pair while they're still available! Some of our end of line pairs may have featured as an ex-display product in an OFFICE high street store, and may suffer from minor markings or fading from being on display. We make sure that all of these little imperfections are photographed and described on each product so you know exactly what you are buying. Please take these imperfections into consideration when purchasing.


Informações de contacto

3,3

Aceitável

TrustScore: 3.5 em 5

303 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 60% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

Beware delivery charges

First time using Offcuts. Made a bulk order of boots, shoes & sandals, value nearly £200.00. Delivery arrived on time in a sturdy box. Contents were as described and all in excellent condition. However none of the items fitted my feet. I have wide feet and the width of the products would be a great addition to the website to aid choice of items for purchasers. Items were removed and sent back which cost £16.00. The refund of the items was made swiftly minus the cost of Delivery to me of £3.99, so I've spent £20.00 and have nothing to show for it, so only a 3* review.

12 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent products

I brought 2 pairs of boots. They are really lovely and at a fraction of the price. This is my go to website if looking for footwear

23 de fevereiro de 2024
Classificada 1 em 5 estrelas

Not full refund

Bought some Veja trainers. The colourway was the opposite to what was pictured. So instead of mostly black they were mostly white. I returned them. But my postage both ways should have been refunded as it was their mistake but it was not. They've lost nothing but I'm out of pocket by £8 because they sent me the wrong product. Avoid.

12 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

So pleased I have found this site

So pleased I have found this site, so far I have had no issues and have been buying from them for about 2 years now.
I am weary of using the office main site as have had a few issues, wrong shoes, sent to wrong house, cancelled, different sizes etc (all on seperate orders!) and I never trust the order until it is in my hands - not a fun shopping experience! And to be frank, I haven't placed an order with the main site for over 3 years because I don't enjoy the stress of it.
However I don't have that with offcuts, they dispatch within 2 days at the most, and arrive within 5 days, the shoes are always in perfect condition (they do advise of any marks etc) and generally have a decent discount applied.

The site is worth keeping an eye on, especially if there is a pair of shoes that has sold out in your size or if like me, you just don't trust ordering from their main site - I really cannot understand why they provide such a different service when they are the same company but they do.

2 de janeiro de 2024
Opinião espontânea
logótipo da OFFCUTS Shoes

Resposta da OFFCUTS Shoes

Hi Fiona! We're thrilled by your review and happy to hear that you've had such a great experience shopping with us! 😊

Classificada 1 em 5 estrelas

canceled my order and didn't give me…

Canceled my order and didn't provide any information on why it was canceled or when my money will return to my account

3 de janeiro de 2024
Opinião espontânea
logótipo da OFFCUTS Shoes

Resposta da OFFCUTS Shoes

Hi, thanks for contacting us. Unfortunately your order was flagged as potentially fraudulent due to a number of factors and so your order was cancelled on our system. A refund was processed immediately on cancellation and should now be back in your account.

Classificada 5 em 5 estrelas

Fantastic bargains!

Brilliant prices on very good quality footwear. Would prefer if delivery could be to a safe space. Left with neighbour who then went on holiday!

24 de novembro de 2023
Classificada 1 em 5 estrelas

I haven't received anything yet

24 de novembro de 2023
logótipo da OFFCUTS Shoes

Resposta da OFFCUTS Shoes

Hi, thanks for contacting us. We've had a look at your order status and can see that your parcel is due to arrive on the 2nd December.
We apologise for any delays caused and if your parcel does not arrive, please contact us again and we can assist further.

Classificada 5 em 5 estrelas

Would use again

Website easy to navigate, wasn't looking for anything in particular so searched by size to see what was available to me. The description for my item was P for perfect which they are. The delivery updates were good and came when they said they would.

26 de outubro de 2023

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