Shipping Issues
I placed an order for a bag on September 26th and paid $8.50 for shipping. When I placed the order, I was told that my bag would be shipped in 2-4 days. On September 29th, I received an email from the company stating that orders are taking longer to ship than usual, but they shared no other details. On October 4th, I reached out asking if they had any updates on my order. They responded the next morning and told me that they would flag my order with the warehouse so that it would be shipped the next day. On October 6th, I was notified that my shipment was on the way and was expected to be delivered on October 14th.
While their customer service was helpful, I would not order from this company again. Customers shouldn't have to wait almost a month to receive their order, especially after paying for guaranteed 2-4 day shipping. I received good customer service, but I shouldn't have had to reach out in the first place. If I hadn't reached out, I question whether I would've received my order at all.





