I love this printer. A few months after I purchased it, there was a small issue, but their customer service was excellent. They replaced it right away and the shipping was very quick. I really appreci... Ver mais
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Leia as opiniões dos outros
I ordered the Sublimation Oven from Amazon which came repackaged and damaged. I reached out to OFFNOVA which responded very quickly. They sent me out a brand-new oven in original packaging within days... Ver mais
Thermal printer delivery was one day. I installed printer and did a sample 4 by 6 label which was perfect, but second label's bar code had white areas. Contacted customer service and received immed... Ver mais
Fantastic - Great Company. Bought First Label Printer back in June been flawless up until about a week ago, started erroring out weird blinky light. Took several resets and wasted labels to get it... Ver mais
Informações sobre a empresa
Escrito pela empresa
Founded in 2020, we are a Vegas-based office product and supply brand, mainly offering shipping supplies products and heat press products.
Informações de contacto
China
- offnova.com
4,6
Excelente
119 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Quick to respond
Quick to respond. Honest about timelines. Great time clock that I don't have to worry about ink! :)
2 de fevereiro de 2023
Opinião espontânea
I had an issue with a package not…
I had an issue with a package not arriving on time. I contacted customer service and received a response almost immediately even over the Christmas holidays. I will absolutely order from Offnova again.
22 de dezembro de 2022
Opinião espontânea
Customer service was great
Customer service was great. Had used the old print app and was not aware of the updated one. Very dependable, space-saving printer!
20 de dezembro de 2022
Opinião espontânea
i recommed offnova's products and their customer service made thing go well!
offnova's customer service is great! Harper helped me figure out the right setting of my heat press machine which is a lot more cost effective than the name brand. And she also guided me to set right my cricut cutting machine for the offnova vinyl. The vinyl turns out great color and result. I will come back for their products again.
9 de novembro de 2022
Opinião espontânea
Excellent product and service
I have 2 printers from OffNova. Had an issue with one and Harper helped me out big time. These are great printers and an excellent value, especially for a small home business. You can’t go wrong with ON.
14 de outubro de 2022
Opinião espontânea
Thanks Harper for supporting me
Thanks Harper for supporting me. I'm grateful for your time and patience
5 de agosto de 2022
Opinião espontânea
Great support and great product.
I had purchased the thermal printer and hooked it up to my Mac. At first it was having problems identifying what type of labels I was using. I wrote into Support and they told me how to synchronize and set it up properly. Only after two emails I was able to get everything working perfect.
1 de agosto de 2022
Opinião espontânea
Amazing Customer Support
Purchased from Amazon U.K. and I’m absolutely delighted with the customer service that I received. 5 ⭐️⭐️⭐️⭐️⭐️
28 de julho de 2022
Opinião espontânea
Most affordable and user friendly…
Most affordable and user friendly thermal label printer .Very easy to set up .Value for money.You won't regret your investment in this printer
24 de julho de 2022
Opinião espontânea
Label Printer
Their Label printer is really nice, slick design and a great price! Customer servicegout back to me relatively fast but I figured out why the installer didn't work (just had to restart my laptop) before they got back to me lol.
20 de julho de 2022
Opinião espontânea
Harper was really helpful and helped me…
Harper was really helpful and helped me make a purchase on the 6140 model
18 de julho de 2022
Opinião espontânea
Fantastic support and great machine.
15 de julho de 2022
Opinião espontânea
Best company ever and easy to deal with…
Best company ever and easy to deal with since the beginning to the end 💯. Keep on shinning
27 de junho de 2022
Opinião espontânea
Great customer support
Great customer support! And great products!
20 de junho de 2022
Opinião espontânea
Top Notch Company
The product is wonderful and it saves me so much money by making my own company stickers. I had some issues with it, but the customer service was wonderful and they took care of everything. It isn't always easy communicating issues through emails, but they were so patient and so helpful!!
THANK YOU!
24 de maio de 2022
Opinião espontânea
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