There seems to be a bit of brand confusion going on. I booked under a gift voucher for Country hotel breaks but seems to have fallen into Offpeakluxury. As I've booked a Bank Holiday, it's hardly off... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
There seems to be a bit of brand confusion going on. I booked under a gift voucher for Country hotel breaks but seems to have fallen into Offpeakluxury. As I've booked a Bank Holiday, it's hardly off... Ver mais
A empresa respondeu
We received a voucher as a gift, when we called to make a booking I was so pleased with the experience, a warm welcome, they made sure the dates were exactly as required, they helped us to book an ext... Ver mais
We first booked a hotel (in the Lake District) through Offpeakluxury in 2021. We loved the hotel in every way and have always hoped to return. So we were delighted when our attention was drawn to an... Ver mais
Booked a "Luxury" break a the Corus Hotel in Hyde, Park London as a birthday celebration. Room and Brasserie pictures were in accurate - Brasserie isn't located in the conservatory. Chef leaves at 7.4... Ver mais
A empresa respondeu
Luxury Breaks: Offpeakluxury offers short hotel luxury breaks at the finest luxury country hotels and boutique townhouses in the UK and Ireland
Lee Mill Road, HX7 8LQ, Hebden Bridge, Estados Unidos da América
Respondeu a 77% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Booking was easy, an easily navigated website, and a good value deal.
Very clear details of hotels available and customer service was superb helping where we weren’t quite clear on small details
Very quick service and booked accommodation at a great price and with the extra’s a bargain Thank you.
There seems to be a bit of brand confusion going on. I booked under a gift voucher for Country hotel breaks but seems to have fallen into Offpeakluxury. As I've booked a Bank Holiday, it's hardly off peak! Anyway, 2 nights booked eventually. The company had to come back to me as my requested dates through the website were unavailable with a doggie reservation. Having said that it was easily sorted with an email. I wouldn't buy these gift vouchers. Easier to deal with hard cash as offers are more readily available, and the vouchers really restrict you and you end up paying top dollar.

Resposta da Offpeakluxury
Staff were very welcoming and upgraded us free of charge. The service was really good and the hotel was set in beautiful grounds and so peaceful I would recommend to anyone.
Have used this site many times have always found it easy to use all you need to know is there, simple and price explained in plain English, very good .
The process of booking the break I wanted was relatively straightforward, and I subsequently received confirmation of my booking, all of the terms of the offer were clearly set out.
Plenty of information about the hotel. Lovely pictures Sent message and was answered promptly. Easy to navigate site and happy with price
Excellent choice of places offering extras to make a stay a little more special. Website and booking very easy to use.
We received a voucher as a gift, when we called to make a booking I was so pleased with the experience, a warm welcome, they made sure the dates were exactly as required, they helped us to book an extra night and sorted everything out. It was so easy to do over the phone and it couldn't have gone any easier. Highly recommended and I'd encourage others to give them a try.
We first booked a hotel (in the Lake District) through Offpeakluxury in 2021. We loved the hotel in every way and have always hoped to return. So we were delighted when our attention was drawn to another special offer at the same place, and had no hesitation in snapping it up. All very easy to arrange through the website, and remarkably good value.
This is our second time using off-peak luxury, and booking online is so easy.
I had a really good experience and they replied quickly and efficiently with my booking details etc.
It's definitely is my choice for short breaks away.
+++++AVOID+++++AVOID+++++AVOID+++++AVOID+++++
CANCELLED PRE BOOKED VISIT 2 DAYS BEFORE GOING….NO REASON GIVEN…NO ONE TO SPEAK TOO…!!!
DON’T TRUST THIS COWBOY COMPANY WITH YOUR MONEY
ONE STAR IS FAR TOO GENEROUS BUT UNABLE TO LEAVE A ZERO

Resposta da Offpeakluxury
It was a pleasure dealing with friendly professional staff.
The whole situation was very easy.
The Offpeakluxury team made our booking extremely easy.
I'd sooner have my eyes put with white hot needles! You're a total nuisance.

Resposta da Offpeakluxury
Really good offers at quality hotels. We’ve yet to complete our stay but the booking process was very straight forward. On booking I received confirmation by text message & by email.
Very easy to book and clear details.
Step by step site very customer friendly
Each step you can change or add on room upgrade etc
Very professional and price was fantastic for 2 nights.
Deal includes x2 dinner x2 breakfast plus extra add ons .
Straight forward booking on line
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.