Wow - incredible customer service from Liz! Thank you for all your help. I can’t wait to receive my Ginevra Winter Boots.
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Incredibly quick delivery. A couple of days after receiving the boots I needed to go out in really icy conditions - no slipping or sliding - I felt really safe walking on the ice. I live in the midd... Ver mais
A empresa respondeu
These boots have been fantastic. After an injury slipping on ice I wanted a sturdy boot with support and these have been perfect. The insoles make the boots super warm and the ice grips have been inva... Ver mais
A empresa respondeu
Fastest delivery I have ever received (I live rural). The boots I ordered sadly didn’t fit so I had to return them - again, sorted out very quickly, and efficiently - refund was processed the day afte... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
19/11/2024 PLEASE NOTE THERE IS CURRENTLY A FRAUDULENT SITE OPERATING CALLED WWW.OLANGUK.COM PLEASE DO NOT BUY FROM THIS SITE! WE ARE WORKING HARD TO GET THEM TAKEN DOWN. Olang, worn by angels, designed in paradise by Italians. Olang create a beautiful range of footwear to be worn in a winter wonderland, keeping your feet warm and not compromising on comfort, function or design. The ultimate is to design footwear that gives the customer joy and pleasure. Whether its transforming functional footwear into something fashionable or providing a practical solution to the harsh weather conditions Olang take pride in crafting every pair of boots to meet the challenges of winter. Live in comfort.
Informações de contacto
Milner Road, CO10 2XG, Sudbury, Reino Unido
- 01787881144
- Please contact us via our website
- olang.co.uk
4,8
Excelente
66 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Olang UK
Thank you for the glowing review
I love my new boots and they arrived…
I love my new boots and they arrived really quickly
8 de janeiro de 2025
Resposta da Olang UK
Glad you love the new boots and thank you for taking the time to leave feedback
Easy Quick Quality product
Easy ordering.
Swift trackable delivery.
Quality product.
Repeat customer.
6 de janeiro de 2025
Resposta da Olang UK
Positive feedback is always appreciated, thank you
I bought a pair of Bucefalo OC Ice Grip…
I bought a pair of Bucefalo OC Ice Grip boots in Coffee.
These boots are amazing! They have a thick removable fleece lining to keep your tootsies warm and snug. They are tough and very well constructed. It’s better to order 1 size up. The ice grip mechanism is exactly what this old guy needs in this slippery weather. They look so good too. I got them because my wife has had a pair for at least 10 years and they still look hardly worn. These ones cost me £200 but they are very reasonable when you consider how very well made they are. Absolutely superb! I thoroughly recommend them. You won’t regret buying these.
11 de janeiro de 2025
Opinião espontânea
Resposta da Olang UK
Wow! Thank you for your thorough and great review, we really appreciate it
Resposta da Olang UK
We are glad that the product arrived promptly, thank you for the feedback
Resposta da Olang UK
I hope you continued to enjoy your purchase :)
Olang Uk
I ordered footwear on line from Olang UK arrived the following day, unfortunately did not fit .Olang processed the refund the day the footwear arrived back .Good Company to deal with certainly would order from them again .
5 de dezembro de 2024
Resposta da Olang UK
Hopefully you will choose as again, thank you for the feedback.
Resposta da Olang UK
Thank you for the feedback, hope you like the boots too :)
Resposta da Olang UK
Glad you love the boots, thank you for the feedback
A really lovely pair of walking boots
A really lovely pair of walking boots. My order was fulfilled promptly and delivery could not have been quicker. Thank you Olang for a very nice and stress free shopping experience.
3 de julho de 2024
Resposta da Olang UK
As reviews go, we couldn't ask for more. Thank you
Excellent fit
They took a few wears to break in ...found they rubbed on ankle area a bit but thicker socks sorted that. I usually wear a 39 wide and bought 40 ...excellent fit.
5 de março de 2024
Opinião espontânea
Resposta da Olang UK
Glad you like your Olang boots. You will receive a 10% off voucher when you're ready to add to your collection. Thank you for the feedback.
Quick fast service great quality…
Quick and fast service great quality boots warm and cosy
4 de março de 2024
Resposta da Olang UK
Thank you so much for your kind review
Resposta da Olang UK
Thank you for taking the time to give us feedback.
Great customer service when things go wrong
Although wrong size was shipped, customer service handled it promptly and effectively. Return service amazing, and the new correct size sent through quickly.
8 de fevereiro de 2024
Resposta da Olang UK
Our apologies for the error, hope you love your new boots.
Resposta da Olang UK
Thank you for the feedback, glad we exceeded your expectations
Mix up at warehouse
Have not received my item as it only arrived at pick up location this afternoon because the warehouse sent my item to someone else and I received someone’s else item. Spent my precious day off sending back someone’s else order.
8 de janeiro de 2024
Resposta da Olang UK
I'm sorry that you had this issue with your order purely caused by human error. We have now updated our procedures which should avoid this happening again. We did try and rectify the issue as quickly as we could, our apologies for any inconvenience caused.
Quite a lot went wrong
Quite a lot went wrong, I don't want to waste any more of my time explaining.....
Received the correct order in the end.
8 de janeiro de 2024
Resposta da Olang UK
I'm sorry that you had this issue with your order purely caused by human error. We have now updated our procedures which should avoid this happening again. We did try and rectify the issue as quickly as we could, our apologies for any inconvenience caused.
I received my order within the…
I received my order within the timeframe and got the correct size. I love it.... can't wait to use them for my Japan trip! Thank you :)
27 de dezembro de 2023
Resposta da Olang UK
Hope you have a lovely holiday with warm feet :)
Resposta da Olang UK
Thank you for your feedback, tell all your friends :)
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.