The quality varies considerably despite the above average prices. I have no idea from where the goods are shipped - well protected but a long way from eco-friendly. Apart from the box it was all plas... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
The quality varies considerably despite the above average prices. I have no idea from where the goods are shipped - well protected but a long way from eco-friendly. Apart from the box it was all plas... Ver mais
A empresa respondeu
MY NEXT REVEIW of 2x throws...... I complained that the throws were very bad quality and sent photos of the original photos on line and a photo of the actual product they sent, I'm not sure you will... Ver mais
A empresa respondeu
Considering where it was being delivered from, it arrived in a reasonable time. Totally worth waiting on. It's so soft and cosy. Really good quality throw. My husband has had a transplant and I've had... Ver mais
A empresa respondeu
Ordered a walnut tray and over 4 weeks later (via China YunExpress delivery!) a cheap imitation stained tray with awful quality arrived - the photos on the web page do not look at all like the version... Ver mais
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 73% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Blanket not worth the price for sure and the delivery took 3 weeks!
Lovely and soft blanket.Perfect for winter.
I wish I had read these reviews before placing my order, I assumed I was ordering goods on a UK website, it looked professional and similar to Etsy. I ordered the Tsuki Notebook Gift Set for a gift for a few work colleagues. When it arrived, it was wrapped in a black thin black bag and sellotaped together making the entire thing look cheap and nasty. Please don’t be scammed by this website you are ordering it from a Chinese website that will take ages to arrive and provide you with bitter disappointment
Ordered a walnut tray and over 4 weeks later (via China YunExpress delivery!) a cheap imitation stained tray with awful quality arrived - the photos on the web page do not look at all like the version that was delivered and the description said solid walnut wood and this is stained cheap wood. Avoid this company !!
I ordered a vase from what looked like a reputable British Company. I was emailed to state it was in transit. I've since had an email stating vase is out of stock? Sooo sorry I didn't read reviews on Trust Pilot first. Now realising it is a scam Chinese website. I just wish there could be a stop to this fraudulent activity online.
I have also ordered an item from this website, a dressing gown, which was nothing like the item shown on the website. The fabric was cheap and nasty, the gown had no labels, either for the make nor for washing instructions.
When I asked for a refund I was told that I had to send back the item to China! at my own expense. They eventually offered me a 50% refund, which still left me with a useless item, but I accepted as it was the best I could get.
I think the whole look of the website is fraudulent: it looks like a British or at least European site, when it is really trading from China. Unfortunately, the Internet is now swamped with these kind of sites, and I am now very careful before I order anything. Checking Trustpilot feedback and the return policy is a must, and if this is bad, I give it a miss. Companies such as these make internet shopping a nightmare.
Considering the price of these notebook gifts you would expect them to arrive in mint condition. The box had a tear across it, like when you rip tape off and the pen was broken. I don't have time to send this back as it's supposed to be a leaving gift for my manager so I have wrapped the note book in some nice paper and will hope for the best however, I will not be ordering from Olive and Tuck again and wouldn't recommend them
I ordered a Christmas present from OliveAndTuck with a delivery time of 3-5 working days. It arrived two weeks after Chirstmas - too late to be used and I bought an alternative present in the meantime.
The package is still sat unopened on my desk as I have tried in vain to get returns information either from the email provided or the phone number.
Amex won't allow me a chargeback because I still have the parcel - still trying to contact them to make a return. No doubt if I do get through they will tell me I have gone beyond their 14 day returns window.
Very shoddy service from start to finish

Resposta da Oliveandtuck
Ordered a throw from Olive and Tuck, when it eventually arrived...from China !! I was not made aware of this at point of order !! It arrived like a screwed up ball !! Upon opening the throw, it is of poor cheap quality !! I have contacted this company 3 times to request a refund, and have been completely ignored. You have to contact them via email to obtain a return address !! DO NOT ORDER FROM THIS COMPANY!!! Absolute rip off !! Will now be contacting my bank regarding this purchase

Resposta da Oliveandtuck
After using the throw I feel I have to warn others. The “winter warm, cosy throw” has the warmth and thickness of a tea towel. To return this item to this fake company they offer 35% refund. This would still make it vastly overpriced. This company us fraudulent AVOID AT ALL COSTS

Resposta da Oliveandtuck
I ordered an item never knowing that it had to come from abroad I thought they were a British Company that is just the start, It took forever to come and when it arrived I couldn't believe the quality was rubbish it cost £36 and after it had taken so long I have either to return it to the Netherlands or accept just a 35% refund, this is a fiddle or what! Icing on the cake last night was I had a phone call from the nursing home where my husband is and was told he had died this was 10.45pm. What an end to 2025!!!! I will never use this company again! Do not use OliveandTuck you will regret it.

Resposta da Oliveandtuck
Overpriced low quality product, insanely slow shipping, it’s a site made to look luxurious but it’s cheap Chinese rubbish when it arrives.

Resposta da Oliveandtuck
Considering where it was being delivered from, it arrived in a reasonable time. Totally worth waiting on. It's so soft and cosy. Really good quality throw. My husband has had a transplant and I've had a stroke so we both feel the cold, especially at night. No more hot water bottles for us. There is quite a bit of weight in this throw so it keeps us warm and snuggly all night. The green throw is a perfect colour match for my curtains. I would highly recommend this company. ⭐⭐⭐⭐⭐

Resposta da Oliveandtuck
I appreciate the attention and kindness to help on my request and the opportunity to get a quick feedback

Resposta da Oliveandtuck
TERRIBLE…
Gonna be simple and sweet +!100% true
You’d be good to Ignore the false reviews
“Stainless steel chopping boards”
Arrived nearly a month late
Absolutely nothing like what was advertised
Wafer Thin and dangerous
Excuse after excuse from Olive&Tuck
Simple…..

Resposta da Oliveandtuck
I am so happy with my blanket! Great quality and very comfortable. Highly recommended.

Resposta da Oliveandtuck
BEWARE !!! go past the paid for reviews and read all the negative ones as stated TEMU products for high end prices the website looks great but its just cheap chinese products they send out DO NOT BUY FROM THIS SITE !!!!

Resposta da Oliveandtuck
Surprised by to good quality of the products. It was worth the wait! Just arrived before christmas :)!
See you next time!

Resposta da Oliveandtuck
Stijlvolle, kwalitatieve producten die perfect zijn als cadeau. Mooie materialen, zorgvuldige afwerking en een luxe uitstraling! Helemaal tevreden 👍🏼

Resposta da Oliveandtuck
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