Olyvogue Opiniões 

42
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have been using Olyvogue for about 2 1/2 years for my small business making beaded kitchenware. My purchases have been varied from anywhere between beads to beadable kitchenware. The produc... Ver mais

Classificada 5 em 5 estrelas

I’ve been working with this wholesale company for over four years, and they have consistently provided excellent products, dependable service, and a smooth ordering experience. Their team is professio... Ver mais

Classificada 5 em 5 estrelas

Everything was as I ordered, loved it , order was well packaged and arrived on time will order again for sure acrylic was spot on

Classificada 2 em 5 estrelas

yea they have cheap prices which is great, BUT if you are ordering beads, and pens the Shipping charges are outrageous. They calculate shipping by volume, so with 1200 item order (1000 being pen refil... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Joalheiro grossista
  2. também em
  3. Exportador de jóias
  4. Joalharia personalizada
  5. Loja de acessórios de moda

Escrito pela empresa

Olyvogue is an online wholesale supplier of fashion jewelry and accessories, helping boutiques, resellers and small businesses source on-trend products at factory-direct prices. With 40,000+ SKUs across earrings, necklaces, bracelets, rings, stainless steel and 18K gold-plated jewelry, hair accessories, beads and DIY craft supplies, Olyvogue is built for flexible sourcing: low minimum order quantities, mix-and-match bulk orders, fast 2-5 business day processing, and worldwide shipping to the US, UK, Canada, Australia and beyond. Whether you run a brick-and-mortar boutique or an online store, Olyvogue makes it easy to stock new styles and restock best-sellers.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

42 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

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4,5

Todas as opiniões

(42)

4 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent Products and Customer Service

I have been using Olyvogue for about 2 1/2 years for my small business making beaded kitchenware.

My purchases have been varied from anywhere between beads to beadable kitchenware. The products have been of excellent quality and reasonably priced.

I would suggest giving orders to Australia plenty of time - picking, packing and freight can take around 2 weeks to arrive. Unless you pay for express/fast freight.

My last order was one of my biggest as I am getting ready for Christmas and two specialised sales. After contacting Olyvogue directly, I was helped by Kevin and customer service to get the best value out of the current Summer Sale giving me more savings than expected. My order was over $250 AUD - freight was free so that was a major saving.

I would definitely recommend Olyvogue - great customer service and quality products.

26 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I’ve been working with this wholesale…

I’ve been working with this wholesale company for over four years, and they have consistently provided excellent products, dependable service, and a smooth ordering experience. Their team is professional, responsive, and easy to work with. It’s rare to find a wholesaler you can trust year after year, and I truly value the strong business relationship we’ve built. I highly recommend them to anyone looking for a reliable wholesale partner.

27 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

This was my first time ordering from…

This was my first time ordering from this company and I am very disappointed. The item I ordered was not what I expected at all and the day I got my package I contacted the company to start a return. Per their website the return policy is Step-by-Step Return Process:

Initiate Return: Email us at with your return request.
Receive Instructions: If approved, you'll get a return shipping label and directions.
Send Your Item: Post it to us using a trackable shipping method.
So I did exactly what it says then they tell me the buyer has to pay for shipping. I don't feel like I need to pay for shipping when I am requesting to return the item the same day I get it. I WILL NOT BE ORDERING FROM THIS COMAPNY EVER AGAIN

9 de outubro de 2024
Opinião espontânea
logótipo da Olyvogue

Resposta da Olyvogue

Dear customer, if the goods are defective upon receipt, we will refund you unconditionally if you provide pictures.
However, according to your description, you said that the goods you received did not meet your expectations, so we also provide this service: "100% refund if not satisfied";
We are sorry that you have a bad experience this time. We provide goods return service, and the refund and return policy clearly states: 100% refund if not satisfied, and it also mentions that the freight needs to be borne by each party, because we bear the cost of transporting the goods, so if you need to return the goods, you also need to bear the freight yourself.
We are worried that customers don’t know this, so we have added an extra reminder in our refund policy. Once we receive the returned goods, we will immediately process the refund. Sorry, it may be the misunderstanding caused by our employees’ mistakes in the communication process, and we will criticize our employees.

Thank you very much for your feedback anyway, we will further improve our refund system description and express our policy more clearly.
Have a nice day

Classificada 1 em 5 estrelas

This company has ghosted me

This company has ghosted me.
I paid for my order and I keep emailing for tracking and they don't answer canceling my payment. Do not use this company. Scam scam scam scam scam

18 de agosto de 2024
Opinião espontânea
logótipo da Olyvogue

Resposta da Olyvogue

Dear, your situation is because our backend risk control prompts that it is a credit card fraud. Our customer service contacted you to ask you to provide relevant information, but you had no way to prove it at the time. Then we had no choice but to cancel your order and return the money. Because we have encountered many fraudulent transactions, in the end we shipped the goods, and the money was taken away by the credit card, and we lost both money and money. I hope you can understand

Classificada 5 em 5 estrelas

Perfection...

Perfection...
I've ordered 3 times and have been beyond pleased with quality of items and with customer service response. Will definitely order again.

15 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Olyvogue has been great!

I have had several great experiences with Olyvogue! Joy provides excellent customer service and is always willing to help when I have a question! There is a huge product selection and the products have been great quality. They have been a great asset for my business!

4 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I have the best experience with this…

I have the best experience with this Company. I have never been disappointed with anything that I have received from this Company. If anything is out of stock they let me know and replace it with a similar item and its not worth a refund due to the cost.

30 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Didn’t receive half my order because…

Didn’t receive half my order because apparently they sell stuff they don’t actually have. Scammers!!!

24 de maio de 2024
Opinião espontânea
logótipo da Olyvogue

Resposta da Olyvogue

I'm very sorry. I hope you can understand. We update hundreds of products every day. There are tens of thousands of hot-selling products online now. Some products are sold out. It takes some time for the warehouse to feedback to the front end. If you happen to place an order at this time, you will indeed buy goods that are actually not available, but this is really not our intention. We also want to take them off the shelves in time. We have been working hard, but this is really not an easy task. Managing a warehouse with tens of thousands of products and updating their inventory in time is really not a simple task. Of course, we will continue to work hard and strive to do it well. Then your order happened to buy multiple SKUs of a product, and this product happened to be out of stock, so it seems that your order is out of stock more seriously. I really hope you can understand that we will refund you for the out-of-stock products. I hope you don't describe us as liars. This is unfair to us. Thank you.

Classificada 3 em 5 estrelas

Missing 18 Items!

I’m giving Oly Vogue a 3-star rating because the products are great and the shipping was fast.
HOWEVER, my order is missing 18 items! I’m currently awaiting a response from customer service to have this issue solved. I want the products I paid for!

26 de março de 2024
Opinião espontânea
logótipo da Olyvogue

Resposta da Olyvogue

I am very sorry and hope you can understand. We update hundreds of products every day. Now there are tens of thousands of hot-selling products online. Some products are sold out. It takes some time for the warehouse to feedback to the front end. If you happen to place an order at this time, you will indeed buy goods that are not actually available, but this is really not our intention. We also want to take them off the shelves in time. We have been working hard, but this is really not an easy task. Managing a warehouse with tens of thousands of products and updating their inventory in time is really not a simple task. Of course, we will continue to work hard and strive to do it well. In addition, I will let the customer service contact you for the 18 products you mentioned and inform you of the restocking time. If you are willing to wait, then we will replenish them for you. If they are really out of stock and cannot be replenished in a short time, then we will refund you. I hope you can understand. Thank you very much.

Classificada 1 em 5 estrelas

TERRIBLE COMPANY Be careful

TERRIBLE COMPANY Be careful. They sell illegal items (for the US), short ship, and will not refund your money. Happy to share the customs violations paperwork with anyone who wants to see it.

12 de março de 2024
Opinião espontânea
logótipo da Olyvogue

Resposta da Olyvogue

I am very sorry. The shortage of shipments you mentioned is probably due to the product being out of stock. This is true. In order to get you the package as soon as possible, we will resend or refund you the out-of-stock products next time. But you said that we do not refund. Is there a misunderstanding? We cannot not refund. I hope you can tell me your order number so that I can see what happened in the middle. I will definitely give you a satisfactory answer.

Classificada 5 em 5 estrelas

The customer service is great

The customer service is great! As soon as i placed my order i was contacted by the company to confirm my order and to let me know how i wanted to handle out of stock items. I was updated with every step of my order. The products were more than i expected. Nothing was broken or missing. I will be ordering again.

1 de setembro de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

Personal Customer Service; High Shipping

While I found what I wanted when searching online and placed my order for what was a reasonably priced item, I was then contacted by customer service asking if my purchase was for personal use or for resale. When I questioned the estimated delivery date for my personal use item, I was informed my order would not make it by my need date. Customer service coordinated with me to make an additional payment to cover the difference for a shipping upgrade to DHL. While all this was very helpful, my total shipping cost of $35 for a $48 order seems very excessive and is the only reason for giving OlyVogue a 4 out of 5 stars.

30 de agosto de 2023
Opinião espontânea
logótipo da Olyvogue

Resposta da Olyvogue

We are very sorry, because the package is urgent, it will definitely not arrive if you choose the sea freight. Only DHL can deliver it. In order not to delay the delivery, our customers recommend that you choose DHL. As you know, you get what you pay for. DHL will definitely be more expensive, but you must know that this money is not collected by us, but paid to DHL Express Company.

Classificada 5 em 5 estrelas

Great customer service!

They have good products and even better customer service. If you have a problem they correct it very fast! I couldn’t be more pleased with Olyvogue. I highly recommend them for anyone thinking about purchasing from them. I’ve placed two orders with them and plan on doing more business with them in the future. I give them 10 stars!!!

7 de setembro de 2023
Opinião espontânea

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