Omega Auctions Opiniões 19

TrustScore: 4.5 em 5

4,3

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

19 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent service

Excellent service from Paul, Dan and the team. It was my first time using an auction house and they sold a few items for me. Great communication, professional and friendly, I'll definitely use again.

Thank you.

12 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

My fourth time buying with Omega

My fourth time buying with Omega. Always great customer service and excellent communications. They made it so easy for me to pay and collect when I suffered sudden temporary Internet problems.

26 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Omega offer a fantastic service

Omega offer a fantastic service. My item was very large so I used their courier van delivery service which was quick and efficient. Great communication throughout so I knew exactly when the item would be delivered. I've used Omega for many years and it's always been a great experience.

2 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent and helpful speedy service

Excellent and helpful speedy service - items packed, shipped and received within 48 hours of winning bid and purchase in February 2026 vinyl auction - many thanks indeed.

27 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

My first time selling anything at an…

My first time selling anything at an auction so not only was I was delighted with the fabulous result it was also a pleasure to deal with the company. The whole process was efficient and gave me complete confidence that Omega Auctions was the right choice.

2 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Service

Excellent Service, Really good Customer Service, prompt responses, easy enough transaction process, quick delivery, would use again, thank you 🙂

28 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Professional service with a human touch, nice!

I have had dealings with Omega (both as a buyer and seller) over a number of years and found them professional but with a personal touch and delivering a courteous service.
They are a relatively new company and are enthusiastic about what they do.
It is refreshing to deal with real humans and not robots or computers.

23 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Very good Auction House

After having a load of headaches and nearly getting ripped off trying to sell my collection of very rare hardcore metal LPs. I found Omega Auctions online at random. Boasting to be "Vinyl Specialists", I took the chance and gave them a phone call. Turned out to be a really solid decision. The modern vinyl market really has become a den of scum and villainy. So was relieved to find an Auction House that gave out a sensible estimate and worked a whole bunch to ensure that my collection of 110 items sold for the best possible price. They didn't sell for the max of their estimate, but didn't sell anywhere near their low end either. Final hammer costs came somewhere comfortabley in the middle. So have absolutely no complaints towards their valuation process. There was even the option to watch the auction LIVE on the day. Which felt like working out great for both sellers and buyers.

Whoever bought my stuff got some really good deals. Though I do not at any time think anything went for too low either. That said, I did have three rather pricey rareties that I was a little concerned about going on sale. But OA knew exactly the best time and market to sell to and they went for well above expectation. Which quite frankly, blew me away. Was very impressed with the outcome overall.

Can't thank OA enough for their help in getting my collection sold. The work that they put in has been well worth the fees. But their help alone in shifting such a bulk of vinyl has proved to be invaluable. Won't hesitate to use them again in future... And neither should you. They know what they are doing. Excellent service.

Thank you very much Omega Auctions.

16 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Grading and service have declined

Reply to comment - The box set wasn't bought 12 months ago, and was decribed as Ex+/Archive. Judge for yourself! photos dot app dot goo dot gl forwardslash wF69jTNbbsKx6eqG8. Not even an apology.

Edit 2 - The box set wasn't bought 8 months ago either!

I’ve bought over 6,000 records from Omega Auctions across many years, spending more than £70,000 in total. For most of that time grading was accurate and I trusted their descriptions.

Lately, however, standards have slipped badly. Records described as Ex+ or “Archive” have arrived badly scratched, VG at best, and a Beatles box set described as a 1978 original turned out to be a 1987 re-release.

When I raised concerns straight after an auction, their stance was simply that it was “too late” and nothing would be done. Their suggestion for the future was "My best advice in light of this would be to come and view before bidding" That isn’t very helpful if your miles away and most of their bidding is online. Certainly not what I’d expect from an auction house that wants long-term buyers to bid online with confidence.

After years of loyalty, it’s disappointing to see accuracy and customer care go downhill. I won't be buying from them again,.

22 de julho de 2025
Opinião espontânea
logótipo da Omega Auctions

Resposta da Omega Auctions

Thank you for taking the time to leave a review. Your continued support over the years has been genuinely appreciated, and we're sorry to hear that you’re disappointed.

As a business selling on behalf of third-party vendors, we operate within specific timeframes. We typically make payment to our vendors four weeks after the sale, which limits our ability to offer refunds or returns beyond that point, unless the issue relates to authenticity. Our terms state that we can accept returns or offer refunds where there is a material misdescription and the item is returned within two weeks of purchase. This ensures we have time to resolve any concerns before paying the vendor.

In this case, the items in question were purchased at our auction on June 4th, 2025, and you contacted us on July 5th, outside the usual return period. Despite this, and in recognition of your longstanding custom, we still took the matter seriously. Two of our vinyl specialists reviewed the records independently and found no material misdescription, though we acknowledged that one of the eight records could have been more accurately graded as VG rather than VG+.

Even though we didn’t fully agree with your assessment, we chose to refund both lots in full as a gesture of goodwill.

We also advised that, given differing expectations around condition, it may be best to view items in person ahead of future auctions, particularly as you regularly attend to collect your purchases in person.

Regarding the more recent email you sent about a box set purchased 8 months ago, we’re sorry we couldn’t assist due to the time that has passed, but we have passed your feedback to the vinyl team as we are consistently trying to ensure that our descriptions are of the highest, most accurate standard.

We are truly sorry that you feel let down by our service. Our team is passionate about what we do and works hard to deliver the best possible experience for both buyers and sellers. We appreciate your feedback and wish you all the best.

Classificada 2 em 5 estrelas

100% Enquire on lots.

100% Enquire on lots.
100% Enquire on lots.

I would recommend enquiring on certain lots if they contain more than 30 albums, or if they're are not all listed. If you buy multiple lots, keep them separated until you have checked them all.

Don't get me wrong, we have purchased some good lots as described, but then we have had some awful lots. My first mistake was sorting records before checking the condition, we had a lot in bad condition, definitely not as described, but because we didn't keep them in their lots, they said we couldn't do anything about it.

In lots where they describe Rock and Modern Pop, always ask for a possible list of what's there. We recently bought a lot of just over 80 LP's of Rock and Modern Pop, 25% of them were basically comedy like Monty Python, Billy Connoly, Derek and Clive live, not exactly what you would call Rock or modern Pop, i emailed them, basically didn't care, apparently they are pop!!

If you're a seller, you can and will get a good price for your collection, but if you're a buyer, beware of job lots, as I would say they have been slung together with rubbish they won't sell and won't advertise in the said lot, so always check.

17 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

An auction house you can trust to realise the best value from your vinyl records, CDs, tapes and music memorablia.

I have sold vinyl records and CDs of various genres over a period of a few years via Omega Auctions. Their sales results have been very impressive and certainly better than other auction houses I have tried. Behind all that, the logistics, communications, research, knowledge, organisation, cataloging, website and overall attention to detail is very impressive. Their auction estimates are realistic but sales often exceed them. Their fees for selling are competitive and payments are prompt with excellent documentation of the results and related costs.

17 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Omega Auctions - Brilliantly Expert!

If you want to achieve the best price from the largest interested audience for your music memorabilia and rarities, go nowhere else but to Omega Auctions. They are not only market experts, they are also extremely helpful, friendly, professional and clearly passionate about what they do and the treasures they handle. Omega achieved the best auction price for my 3 x signed Bowie fine art prints and I highly recommend them. Brilliant!

29 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Sale of Music Memorabilia

I had some music memorabilia dating back to the late 70s and early 80s. Omega talked me through the sales process, suggested the best way to maximise my returns and catalogued and photographed everything superbly. They suggested I could make around £1000 and this was indeed what I achieved. I am very grateful for their expertise and for their professional support throughout.

23 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fascinating items

Fascinating items, great presentation, and smooth bidding and payment systems. Omega staff were awesome throughout, answering questions quickly and politely. Would recommend highly!

22 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

One of the best experiences. I was really impressed with the sale of…

I was really impressed with the sale of my beatles scrap books. It was a very exciting experience putting them in the auction. Omega were fantastic from start to finish, keeping in touch throughout. The result was a great success and wish I had another scrap book to sell. I would highly recommend this company if you are thinking of using an auction .

25 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

World-class service at Omega!

I have been buying from Omega Auctions for over four years and am impressed with their amazing service! Today, I secured my winning lots on 23rd April, within a four-hour window of paying! Adnan has been courteous and professional and it was great to meet one of the team providing this quality service. Karen Adnan, Paul and Dan and the rest of the team do offer a brilliant service and are world-class at what they do. If you are in the business of buying high-class music memorabilia, then this should be your first point of reference!

25 de abril de 2024
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais