Omegawalk Opiniões 

My mother in law suffers with plantar fasciitis, so I ordered a pair of trainers for her. Unfortunately, the size was too small, but the communication with the support team has been great and they are sending out a new pair free of charge. Very happy with their customer service.

I ordered a pair of shoes which when they arrived were slightly small. The communication from costumer service was brilliant and very quick in trying to exchange my item.

I look forward to receiving them and wearing them for work.

The experience with this company has genuinely been delightful. I was not aware my uniform policy at the hospital does not allow white trainers but only black. I asked for a exchange and they said they would ship them for the postage charge and do not need to return the white shoes. I am very pleased

As someone who has Rheumatoid Arthritis I have a real problem with shoes that hurt. I am now ordering my 4th pair and I LOVE THEM!!! All the Drs and hospitals I go to i tell them all about them! I and my feet thank you! ❤️❤️❤️❤️

I ordered a pair of shoes which when they arrived were slightly small. The communication was brilliant. They are sending me out a pair in a size up.

I look forward to receiving them and wearing them for work.

I recently purchased the Ortho Balance Ladies Shoes in black, and I am very happy with my purchase. The shoes are extremely soft, comfortable and supportive, especially when walking or standing for long hours. As my work involves a lot of standing and walking, I find these shoes particularly helpful and comfortable throughout my shifts.

The ordering process through the website was very easy and straightforward. I initially ordered a much larger size after referring to the measurements provided on the website. Once I realised the size was not right, I contacted customer service, and I was very impressed with their prompt response and support. They arranged the return efficiently and sent me my actual size within a short time. The whole exchange process was smooth and hassle-free.

Based on my experience, I would recommend ordering your normal shoe size rather than getting confused by the measurements on the website. The Ortho Balance is true to size, and my replacement pair fits perfectly.

The black colour is simple and professional, making them ideal for work as well as everyday wear. Overall, these shoes are soft, comfortable, practical and especially suitable for anyone who spends long hours on their feet. I am very pleased with both the product and the excellent customer service from Omega Walk. I would definitely recommend these shoes.

The worst, don't ever buy this junk it deserves to be in the trash!

Firstly they said these shoes are great for plantar fasciitis.
After ordering and then realising theyre coming from Singapore, they apparently got halfway into the journey and we're returned to sender, then a new pair was despatched.
When they arrived, I was disappointed after a longer wait. There is no arch support.
The insoles are a very thin piece of foam over a rigid sole.
Cheaply made.
There was a tag stitched on the side with 35 on it.
I ordered uk 3, which is a 36.
They are not comfortable for anyone with any kind of foot pain.
I am trying to send them back
They want me to keep them and they will refund £7
Or, I receive another pair the same and pay £10 postage, why would I want another pair when I want to return these?
Or. I can return them and pay the shipping fee of £10 plus a 15% deduction off the refund for restocking fee, and it will take 2/3 weeks.
Absolute nightmare.
Avoid this company

customer service is brilliant i had a small problem and they got back to me super quick an sorted my problem straight away very happy with my purchase and would definitely recommend there products

I’ve been waiting for these beautiful, sturdy, and comfortable shoes, and I can honestly say they have lived up to their promise! The quality of the brand and the product itself is genuinely impressive.

I work 12-hour shifts, on top of a 3-hour round trip journey, so I spend a huge amount of time on my feet. I also suffer from severe heel pain, which normally makes long working days extremely difficult. However, after wearing these shoes, I can honestly say that I experienced no foot pain, even after a full 12-hour shift. They have been truly tested through my everyday working experience, and they have exceeded my expectations.

I would also like to give a special thank you to Miss Susan Brown for her incredible patience and tireless help throughout my order journey. My order was delayed for over a month, but Susan continued to assist me and helped me keep track of everything until it finally arrived.

And I can confidently say — the wait was absolutely worth it! ❤️

Thank you for creating a product that delivers on its promise. Comfortable, sturdy, reliable, and genuinely tested by someone who spends long hours on her feet. I’m extremely happy with my purchase and would definitely recommend these shoes!

I purchased 2 pairs of runners unfortunately 1 pair i ordered incorrect size. I reached out to Omegawalk who responded within minutes. I wanted to return for exchange they offered to send me a correct size for cost of postage only ($18 AUD ),and keep the small size which i will donate to charity as they are too small for anyone I know.
The other pair are super comfy I just wore them on a 10klm walk!
I also purchased ankle socks and compression socks which i haven't tried yet but colours are super bright & they look good quality.
Customer Service is amazing postage they say 10 to 30 days my order arrived in 7 days.(Nsw Australia)
Shoes are so lightweight, beautiful colour I'm super happy with my purchase and the customer service from Omegawalk. Will definitely buy again

I ordered a pair of Ortho walk in grey size 8. When i ordered I went a 1/2 size up as I usually wear size 7.5 Australian. The size 8 was a bit small. I have been supplied with a replacement in size 8.5. I recommend going up one complete size when ordering. Other than size they are light weight and very flexible & comfortable. Love the colour too!!

Everything was off. Size was way smaller than the "normal". I would give 1 star if I could.
Customer service was fast to respond but were not helpful. Offered me only 30 percent of my full price to be refunded to me or I pay the international fee from my pocket and also loose 15 percent off my full price. Crazy! Not buying EVER again!!!

This was my first order from Omegawalk. The customer service was top-notch, and the staff was very helpful. The size I ordered turned out to be quite small, and after contacting Omegawalk, they offered to send me another pair for free. If you wear a size 6.5, order a size 8.
The shoes are beautiful, and the color matches the description. I have a bunion on my right foot, and these shoes are wide and comfortable. I highly recommend them!!

When trainers finally arrived they were cheap and poor sizing. I bought these to help my feet but these will make them worse due to bad fit.
Forget trying to return them because it’s too difficult so they offered me £10 back out of the £40

Very comfortable. Great customer service

Customer Service is prompt and precise. Shipping was accurate and the footwear is light and comfortable once you bought the correct size. I would buy from them again.

In terms of customer service very poorly, communication is awful, there’s no reply unless you keep emailing all the time.
The trainers I ordered in terms of quality : glue visible. The first time I had a problem with a pair of trainers was with this company, one foot was smaller than the other . Constantly telling me that I had to pay extra £10 to get another pair when the my didn’t even bother about customer satisfaction.
Will never order from this company again.

Brilliant customer service
Very helpful and prompt in getting back to my questions and worries about delivery and shipping etc, I bought these trainers as I work long hours so wanted something comfortable and flexible to support my feet at work on the hard flat floors and also to support me in recovery from my broken heel that I incure a few weeks ago however I got the wrong colour wanted black but got yellow however the company have said I can keep the yellow ones and they will just send a replacement of the black ones which is great if you would like to buy these trainers for work or long hours or both I'd advise to try this company and shipping was also quite quick for me and the shipping times the company set out are completely correct unless stated other wise like a delay or they haven't got them in stock or what not but honestly no problems with this company whilst ordering from them thank you

I ordered the wrong size shoe. I immediately contacted Susan (customer service) and she politely understood that l requested a refund. Susan replied immediately.
Though I haven't received my shoes yet, communication was straight for and done in a very professional manner
Thankyou Debra