Ordered from One.world before and their customer service is good. Keep you up to date with your order and progress of order. Ordered side tables and the quality is excellent once again. Required... Ver mais
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Leia as opiniões dos outros
The trays are just beautiful! Almost too pretty to obscure the stylised flowers with glasses or other things. I am very tempted to use the larger one as a display object on the wall. Highly recommend... Ver mais
Smashing quality,fast safe delivery,and also the policy of planting trees for each item sold. One of the items purchased was a Rug which is really nice,I would recommend One.World,it offers items tha... Ver mais
First time purchasing from one world did a large order which included table side table mirrors and some smaller decorative items all arrived very well one small little problem with one ornamental ob... Ver mais
Informações sobre a empresa
Sobre One.World
Escrito pela empresa
Creating statement designs for everyday living, One.World has been transforming our homes since 1990.
With a skilfully crafted collection of furniture, lighting, and homeware, One.World products are built to last. With accessible pricing and an environmentally conscious mindset too, what’s not to love?
Visit www.one.world to explore the full collection.
With a skilfully crafted collection of furniture, lighting, and homeware, One.World products are built to last. With accessible pricing and an environmentally conscious mindset too, what’s not to love?
Visit www.one.world to explore the full collection.
Our Shipping Promise
Delivered within 2-3 working days
All standard size items ship from our UK warehouse and arrive within 2–3 working days. Need it sooner? Choose Next Day delivery at checkout.
Informações de contacto
41-43 Parsons Green Lane, SW6 4HH, LONDON, Reino Unido
- +44 (0) 208 974 2211
- shop@one.world
- one.world
One.World
4,8
Excelente
242 opiniões
Respondeu a 80% das suas opiniões negativas
Geralmente responde em 14 horas
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Quality beautiful furniture and much…
Quality beautiful furniture and much more 💕💕💕💕💕
8 de fevereiro de 2025
Late delivery
Delivered 5 hours after given time. Late communication from the deliverer
13 de fevereiro de 2025
Resposta da One.World
Hi Melvin,
We’re really sorry that your order was delayed, and we completely understand how frustrating that must have been. At One.World, we pride ourselves on our delivery promise, so it’s disappointing when things don’t go as planned.
We’d love the opportunity to look into this for you with our carriers - please reach out to our team by emailing us at shop@one.world, and we’ll be happy to discuss what happened and see how we can make it right.
Thank you for your feedback, and we hope to serve you again soon!
Best wishes,
Jonathan
Beautiful Chairs! St James Winged.
Love the chairs, good quality and very comfortable.
Communication was great. Delivery was on time. Delivery team were very courteous and professional.
14 de janeiro de 2025
Very Impressed!
Prompt delivery, a lovely quality side table and great value for money. Very impressed!
13 de janeiro de 2025
Stylish and beautiful
Very quick delivery, very pleased with purchase, they are larger than on the description which I already suspected would be the case, lots of detail on them. Quite versatile, Christmas decoration or year round, look lovely with tea light in or could use in the bedroom as trinket boxes. Very stylish and glamorous , lovely as just a decorative piece too.
2 de janeiro de 2025
Waltham round tray
The Waltham round tray is a lovely product, everything I wanted. It was well packaged to protect it. The only negative would be the length of time it took to arrive, but that was probably due to the Christmas holidays.
27 de dezembro de 2024
Good price. Quality delivery guys
Good price. Delivered in good time. Delivery guys were excellent
28 de novembro de 2024
Speedy delivery
Speedy delivery, well packaged. I love my new tray. It’s a great centre piece with candles on.
14 de dezembro de 2024
Great service
Product was easy to order, regular updates about delivery and our mirror arrived well packaged in perfect condition.
30 de novembro de 2024
Great Customer Support
I had a problem with the delivery of my product.
Whilst this was frustrating for all concerned the team at One.World could not have been more helpful. That in itself deserves. “Shout out” as it’s the help you receive when things go a bit wrong which is appreciated.
27 de novembro de 2024
Great wine cooler - once I'd got it!
Great product, promptly dispatched but delivery kept being delayed. Communication was poor. I was asking for updates which were ignored
28 de novembro de 2024
Resposta da One.World
Hi Shirley,
I want to sincerely apologize for the unexpected delay regarding your order, as well as the lack of communication you experienced during this time. I’m relieved to know that you received your order on December 4th, even though it arrived just outside of our usual 2-3 day delivery time. and that you're happy with your wine cooler.
I completely understand how frustrating it can be when you don’t receive timely updates or responses to your inquiries. After looking into this further we discovered that your email was unfortunately marked as resolved due to a human error on our part. This is certainly not the standard of service we aim to provide, and I appreciate you bringing this to our attention. Your feedback is incredibly valuable to us, and I want to assure you that we are fully committed to taking the necessary steps to improve our service.
Kind Regards,
Jonathan
Quick delivery and very helpful…
Quick delivery and very helpful customer service. I bought dining table and chairs. For functionality wise I have some issues like, dining table absorbs stains right away and chairs a bit higher than standard and my legs are on the air but these are not big issues for me. I enjoy my furnitures and visit their store time to time. Thank you
27 de novembro de 2024
A really genuine company with the best…
A really genuine company with the best customer service. I am really impressed and would highly recommend.
26 de novembro de 2024
Fantastic once again
This was my second order from one world, the furniture is of a high quality, delivery is quick and easy by courier and it looks fabulous in my home.
25 de novembro de 2024
Superb furniture
Superb furniture - we have bought pieces for every room. The team were extremely swift and punctual with delivery and the furniture is amazing.
6 de janeiro de 2024
Awesome Shopping Experience
A great experience from start to finish. Friendly staff who know a lot about their products. The centre-piece we bought is fantastic quality. What a pleasure dealing with the One.World team.
18 de novembro de 2024
The manager Salvador
The manager Salvador ? Was initially super helpful and friendly
When i revisited his colleague was also efficient and helpful
The delivery was fantastic- communication providing updates was excellent- Brian was so on it !
12 de novembro de 2024
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