Update : Contacted help as advised & got this reply no help" We'd Love to hear your views on our Customer Service by completing our survey here." , app is not working ??? App requesting password,... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Dreadful company. Can login on website but wont allow me login on App. Customer service cant help and takes two days to reply to every message. Website is clunky and has no clear instructions how to c... Ver mais
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Getting access to your site and making transactions is very difficult. There is a long lag between seeking access and receiving the confirmation email with the numerical code. Secondly, why can w... Ver mais
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I have to say I am surprised at the amount of negative reviews. I'm years using One4all and find it brilliant to use. Seamless. So many outlets to spend. I had a card issue a few weeks ago, could not... Ver mais
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Informações sobre a empresa
Escrito pela empresa
With a One4all Gift Card, you can be sure you’re giving a gift your recipient will love. Why? They can spend it almost anywhere, on almost anything – whether they’re a fashionista who needs to stay on top of the latest trends, a foodie with an adventurous palate, a movie-buff who can’t miss seeing the latest blockbuster on the big screen, a spa goddess who loves being spoiled with luxury treatments, or a tech guy who’s not himself without the best gadgets…we could go on! With hundreds of stores and services to choose from, the One4all Gift Card is the ultimate gift of choice. Our Gift Cards come in both Physical and Digital versions (which can be customised & sent with a personal video message), and can redeemed with top retailers across Ireland such as Tesco, Penneys, IKEA, Arnotts, Harvey Norman, Woodies & many more. If you have experienced an issue spending your card either in-store or online, or need assistance in any other way, please email custserv@one4all.ie quoting 'Trustpilot' and we will be happy to resolve the issue to your satisfaction. Contacting our customer service team is the best way to reach a swift and satisfactory resolution to any issue. We look forward to hearing from you.
One4all Gift Cards
Escrito pela empresa
- Wrap up Christmas with a gift for everyone
- Gift cards really are the gift that keeps on giving. Whether you're shopping for the jolly jumper specialist in your life or the cooking crisis averter that everybody appreciates, One4all helps you wrap up Christmas with peace of mind and the gift of choice. The One4all Gift Card is the ultimate multi-store gift card and a perfect gift for every occasion. It can be spent directly in-store or online with 1000s of retailers on 1000s of brands, including Penneys, IKEA, M&S, Boots, Currys & more. When you place an order for any of our physical One4all Gift Cards, you'll receive a FREE 8-panel Christmas greeting card* packed with festive fun to discover, while stocks last. Send it to someone special—or treat yourself if your post box has been quiet lately. That's the One4all magic - swapping the whirlwind of crowded shops for the calm of a Christmas market, hands free and truly present.
Informações de contacto
2,7
Mau
5 mil opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Pointless and hassle,
7 de abril de 2026
Opinião espontânea
Resposta da One4all Gift Cards Ireland
Hi there, I am sorry you appear to be having difficulty with your gift card. Please reach out to our Customer Service team by either emailing help@one4all.ie or by calling 01 8708100 so they can assist you with your query.
Card on my wallet on phone doesn't work !!!
Hi, I added my one for all voucher card to my wallet on my phone. Tried to buy numerous things online and the card wouldn't work.
18 de janeiro de 2026
Resposta da One4all Gift Cards Ireland
Hi Denis, our sincere apologies for the inconvenience and frustration caused. We have requested for a member of the customer service team to get in touch with you regarding a resolution.
Just buy something else
You are literally get a gift card and then need to have a work around to buy something online and get less than what you have on the card because you have to do something goofy, buy something else
11 de março de 2026
Resposta da One4all Gift Cards Ireland
Hi There, We appreciate you sharing this. We're sorry the gift card process was not seamless and you encountered difficulties using it online. If you are using the gift card in a store you can use it as part payment by informing the cashier of the balance on the card and by paying the remaining balance via alternative means. Most retailers can accept up to three forms of payment, but it does depend on each individual retailer if part payment is accepted.
Unfortunately, this cannot be processed online. When spending online the balance of the gift card must cover the full transaction cost.
Would give zero stars if I could
Would give zero stars if I could. This is a SCAM.
You get gifted a card. Try to “Scratch” the cover off the CVV Number on the back so you can spend online and without fail it will disintegrate leaving the CVV unreadable. Guess what.. Now you can’t use the card online. So you phone up the worst Customer Service call center in the world to be told “We can replace the card for a €5 fee”.
Absolute scam. The cards are deliberately designed this way so they can screw money out of people in fees.
This has happened with every card I’ve received without fail no matter how gently you try to scratch the panel as instructed on the card.
Scam and awful customer service.
If you don’t know what to get someone as a gift just give them the cash.
Trust me EVERYONE prefers cash to all the difficulties using scam gift cards like these.
7 de março de 2026
Opinião espontânea
Resposta da One4all Gift Cards Ireland
Hi Stephen , We appreciate you bringing this to our attention. We're sorry you had trouble revealing the CVV and that our customer service experience did not meet your expectations. We have reached out to you directly via your Trustpilot account in a request for further information so we can follow up and assist.
Still waiting on product
Still waiting on product, an Xbox voucher never received over a week still waiting.
6 de março de 2026
Resposta da One4all Gift Cards Ireland
Hi David, we are very sorry to learn of this and do apologise for the inconvenience caused. We can confirm that the code was generated successfully, so we have resent the E-Code email to you directly. Please ensure to check your other folders if not received as a priority.
Recieved a digital card and tried to…
Recieved a digital card and tried to purchase a physical one on there website with it however it took my money and said there was an error. This was on the 1st of February, Have rang them 6 times since, been hung up on and been promised a physical card would be sent out which it hasn't and were now 6 weeks on.Have now logged the case with the financial ombudsman man and am waiting for a final response letter to bring to them however they are now ignoring my request for that.please send me my final response letter
1 de fevereiro de 2026
Opinião espontânea
Resposta da One4all Gift Cards Ireland
Hi Sam, We are very sorry to hear about the trouble you experienced with your digital card and the subsequent issues. We regret the inconvenience caused by the error, the multiple calls, and the delay in receiving your physical card and final response letter. We have reached out to you directly via your Trustpilot account in a request for further information so we can follow up and assist.
Getting access to your site and making…
Getting access to your site and making transactions is very difficult. There is a long lag between seeking access and receiving the confirmation email with the numerical code.
Secondly, why can we not have a telephone number outside Ireland, the UK or Netherlands, if we can have an address in Timbuktu?
More positively, the person I spoke to when I rang your call centre was very helpful.
2 de março de 2026
Resposta da One4all Gift Cards Ireland
Hi Declan, We appreciate you bringing these issues to our attention. We're sorry that gaining access to our site and making transactions has been difficult and that the confirmation email was delayed. We're glad that our call center representative was helpful and we have logged your valuable feedback for review.
There was some confusion about wether…
There was some confusion about wether you can cash in the balance on card also about the Visa option,but was able to clarify the issues
Some of the phone staff were useless but others were brilliant...
20 de fevereiro de 2026
Resposta da One4all Gift Cards Ireland
Hi Maurice, We appreciate your feedback and are sorry for any confusion regarding card balances and Visa options. We'll address your concerns surrounding the support you received to improve our service. Thank you for highlighting this.
Worst card to give anyone unless you…
Worst card to give anyone unless you hate them and want to cause them a huge headache. Customer service is incompetent and the company seems to be ran by crooks. Please avoid.
Hi you reached out but I can't find reference number to log in and reply. If you look at your own records you will see that I have been waiting in a replacement card since February 12th. Was told I would receive within 5 to 7 working days. When it did not arrive I called and was told it was only posted on February 18th but was assured I would receive by February 27th at latest. Had to ring yet again yesterday as still no sign of my card. And still today on March 3rd there is no sign. Really disgraceful service.
2 de março de 2026
Opinião espontânea
Resposta da One4all Gift Cards Ireland
Hi Hannagh, We appreciate your feedback and regret that you had a negative experience. We're sorry for the issues you faced and the frustration it caused. We have reached out to you directly via your Trustpilot account in a request for further information so we can follow up and assist.
App requesting password
Update : Contacted help as advised & got this reply no help"
We'd Love to hear your views on our Customer Service by completing our survey here." , app is not working ???
App requesting password, only updated a couple of days ago, stated sent an email but no email recieved ? Will try again tomorrow, with another star removed if not working.
1 de março de 2026
Opinião espontânea
Resposta da One4all Gift Cards Ireland
Hi Neal, We're sorry you didn't receive the password reset email. We appreciate you letting us know. If you have not received the password reset email on your next attempt, please reach out to our Customer Service team by either emailing help@one4all.ie or by calling 01 8708100 so they can assist you.
Poor experience
Poor experience. Have spent 20 minutes trying to order a digital card. The following went wrong:
1. it said that the city was incorrect which I had in as 'Dublin 18'???
2. it wouldn't let me go back and edit the address despite numerous attempts.
3. When I did cancel the order, start again and amend city to just Dublin, it then said I didn't have enough money in my Apple Pay account, even though my wages have just been paid and there is ample funds.
4. I then processed the payment with my bank card and verified the purchase on my banking app. When I went back into the app, it said - 'Something went wrong with your request. Please try again later'
5. When I logged into my email it said - 'Order Confirmed' but it gives me 'Delivery and Tracking' details even though I clearly purchased a 'Digital Gift Card'.
Really surprised at this experience
1 de março de 2026
Resposta da One4all Gift Cards Ireland
Hi Gary, we are very sorry to learn of this and do apologise for the inconvenience that has been caused. Upon review of your digital order, we can confirm that it was processed successfully and is showing as available to send under your account.
To send a digital gift card, please log into your account on www.one4all.ie and select My Gift cards in the top right corner if on PC, if on a mobile device you will be able to find this option by selecting the three lines in the top left corner.
Here, you will have the option to Spend and Send a Digital gift card. Select Send. You will now be able to customise the gift card and send it to the intended recipient.
Great service
Very quick in the post as I ordered the physical cards which arrive within 2 days. Well done one for all.
24 de fevereiro de 2026
Resposta da One4all Gift Cards Ireland
Hi Sandra, thank you for leaving us a review. We appreciate you taking the time to do so, warm regards, the O4A team.
Resposta da One4all Gift Cards Ireland
Hi Xavier, thank you for leaving us a review. We appreciate you taking the time to do so, warm regards, the O4A team.
Easier to access card and easy to set…
Easier to access card and easy to set up virtual Visa card
21 de fevereiro de 2026
Resposta da One4all Gift Cards Ireland
Hi Seamus, thank you for leaving us feedback, having used our website to order a virtual visa gift card. We appreciate you taking the time to let us know how your experience was, warm regards, the O4A team.
Constant resetting of passwords very…
Constant resetting of passwords very annoying otherwise happy with the experience
20 de fevereiro de 2026
Resposta da One4all Gift Cards Ireland
Hi Debbie, We appreciate your feedback. We're sorry the password resets are frustrating. We'll review our process to improve your experience.
The app makes it much easier to use and the range if services available with the virtual visa card is impressive
The app makes it much easier to use and
17 de fevereiro de 2026
Resposta da One4all Gift Cards Ireland
Hi Adrian, thank you for leaving us feedback, having used our website to order a virtual visa gift card. We appreciate you taking the time to let us know how your experience was, warm regards, the O4A team.
The introduction of the prepaid visa…
The introduction of the prepaid visa service is a good one, you can spend anywhere now, however it is not easy to find where you convert the one for all to the visa, improve this in the website would improve the service even further.
20 de fevereiro de 2026
Resposta da One4all Gift Cards Ireland
Hi James, thank you for your feedback. Please see the instructions below on how to purchase a Virtual Visa
You can only purchase a Virtual Visa card if you are an existing Chip & PIN or Digital reloadable cardholder (loads of over €150).
You need to login to your One4all Account at one4all.ie and search for Virtual Visa in the Where to Spend pages.
Follow the on screen prompts to use your existing Chip & PIN or Digital reloadable card to purchase Virtual Visa (restrictions apply).
Please note;
You must have a valid ID verification status to purchase a Virtual Visa
There is a minimum €50 swap value
Safe way to gift someone
Fast, efficient and safe way to gift someone. Multiple stores to be used in
19 de fevereiro de 2026
Resposta da One4all Gift Cards Ireland
Hi John, thank you for leaving us a review. We appreciate you taking the time to do so, warm regards, O4A team.
great help from your team with a…
great help from your team with a problem thank you
25 de fevereiro de 2026
Resposta da One4all Gift Cards Ireland
Hi Raquel, thanks for letting us know that our CS team were able to resolve your issue, warm regards, the O4A team.
Resposta da One4all Gift Cards Ireland
Hi James, thanks for leaving us a review, warm regards, the O4A team.
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