I like the necklace but the birthstone is very small as compared to other jewelers. The disappointment is the clasp. It’s very difficult. At some point this is going to break. It’s better when there’s... Ver mais
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Leia as opiniões dos outros
Great company to deal with, good customer services. Easy to use web site. Ordering process straightforward. Quality of the named 14ct gold necklace for my wife was excellent and delivery to the UK was... Ver mais
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The quality of the chai and chain exceeded expectations. I had no issues with delivery (I did pay extra for a quicker delivery) but in fact they emailed to say it as arriving 2 days earlier than origi... Ver mais
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I have ordered two necklaces from Onecklace, and not only were every last one of the details to the custom order executed with precision, but these beautiful pieces were shipped quickly and are hands-... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Onecklace is a small family business. When shopping with us, you get great quality items which are handcrafted Individually with love and care from our family to make the most special and meaningful jewelry for you!
Informações de contacto
89009-1270, Henderson, Estados Unidos da América
- +17026128148
- customercare@onecklace.com
- onecklace.com
4,5
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Onecklace
Thank you so much for your kind review and for supporting our small business! Your support means a lot.
The necklace is beautiful!
The necklace is beautiful. I received it quickly with no problems. I have already received many compliments!
18 de dezembro de 2025
Resposta da Onecklace
Thank you so much for your kind review and for supporting our small business! Your support means a lot.
Great Customer Service
Purchased a 23 necklace for my daughter and the chain broke months later. I contacted Onecklace about purchasing a replacement chain and they were very happy to offer a solution and made the transaction as smooth as possible. We received the replacement necklace and my daughter is so happy she is able to wear her 23 necklace. I will definitely purchase from Onecklace again great customer service and they offer a nice jewelry selection
19 de dezembro de 2025
Opinião espontânea
Resposta da Onecklace
Thank you so much for your kind review and for supporting our small business! Your support means a lot.
Beautiful necklace
Beautiful necklace, band arrived in timely manner. Will look at buying from this company again.
16 de dezembro de 2025
Resposta da Onecklace
Thank you so much for your kind review and for supporting our small business! Your support means a lot.
Exceeded my expectations
I ordered a few items at one time, they all exceeded my expectations. I will order from this company again.
16 de dezembro de 2025
Resposta da Onecklace
Thank you so much for your kind review and for supporting our small business! Your support means a lot.
More precious than just a necklace.
Just the idea of having a product from Israel is great, but knowing it benefits Christians working in the Holy Land makes it a true treasure. My wife loved it! Thank your wife for all you do!
16 de dezembro de 2025
Resposta da Onecklace
Thank you so much for your kind review and for supporting our small business! Your support means a lot.
Perfect necklaces
Perfect necklaces
I ordered one for myself and one as a gift and I am amazed at the beauty and quality of each piece. A great way to express faith and love. Thank you!
16 de dezembro de 2025
Resposta da Onecklace
Thank you so much for your kind review and for supporting our small business! Your support means a lot.
Resposta da Onecklace
Thank you so much for your kind review and for supporting our small business! Your support means a lot.
Order never shipped and refund refused
The merchant claimed my order was shipped and provided an Australia Post tracking number, stating delays were normal. Weeks later the order had still not arrived. When I contacted Australia Post directly, they confirmed the parcel had never been picked up and was not in transit. Despite this, the merchant continued to blame delays and asked me to wait. When I requested a refund due to non shipment, the merchant refused and would only offer a replacement. This was misleading, time wasting, and failed to meet basic consumer standards. Refund eventually processed a month after order.
23 de dezembro de 2025
Opinião espontânea
Resposta da Onecklace
We are very sorry to hear about your experience and appreciate you taking the time to share your feedback. We completely understand your frustration regarding your order and the delivery delays.
We would like to clarify that your order was produced and shipped on time, and it was unfortunately delayed due to AUPOST’s handling, which is outside of our control. We always monitor shipments carefully, and in situations like this, we need to confirm whether a package is truly lost before processing a refund, to ensure the correct resolution for every customer.
As soon as the delay was confirmed, we offered a replacement order and credit to make things right. Our ultimate goal at Onecklace is to ensure that our customers are happy and satisfied, and we take every concern seriously.
We have issued a FULL refund and you have been personally notified about it.
We regret that your experience was not up to the standard we strive for and would sincerely appreciate the opportunity to resolve any remaining concerns. We value your business and hope you might reconsider your review, as we did provide a resolution and acted in good faith throughout the process.
Thank you for your understanding, and we remain available should you wish to discuss this further.
Second order I’ve placed with them
Second order I’ve placed with them, and again I wasn’t disappointed. Beautiful and unique!
16 de dezembro de 2025
Resposta da Onecklace
Thank you so much for your kind review and for supporting our small business! Your support means a lot.
Knowing that I can help support Isreal…
Knowing that I can help support Isreal business. At least if I cant visit there, I can help support Israel. And get what I paid for, and support a Christan company..
Thank you for all you do
Awaiting His return
Mary Weymouth, USA
15 de dezembro de 2025
Resposta da Onecklace
Thank you so much for your kind review and for supporting our small business! Your support means a lot.
I paid for the extra thickness and…
I paid for the extra thickness and still isn't very thick.
8 de dezembro de 2025
Resposta da Onecklace
We are sorry to know this, please check your email, we have contacted you to follow up and solve this for you asap.
Very nice workmanship
Very nice workmanship, well made. This product is a simple but elegant design.
2 de dezembro de 2025
Resposta da Onecklace
Thank you so much for your kind review and for supporting our small business! Your support means a lot.
My daughter was pleased with the gift
My daughter was pleased with the gift. We are happy to be supporting an Israeli business.
25 de dezembro de 2025
Opinião espontânea
Resposta da Onecklace
Thank you so much for your kind review and for supporting our small business! Your support means a lot.
Received my Hebrew name ring today
Received my Hebrew name ring today. It arrived quickly, just in time for Christmas. I am thrilled with it, it is beautiful! Thank you!
24 de dezembro de 2025
Opinião espontânea
Resposta da Onecklace
Thank you so much for your kind review and for supporting our small business! Your support means a lot.
I am very pleased with the personalized…
I am very pleased with the personalized Jewish name bracelet I ordered for my daughter. The value is excellent for the price I paid, the quality is very good, and the item was shipped quickly and for free. The only thing is the regular adult size chain is a bit long and she may need to visit a jeweler to cut off the section that dangles. Otherwise, love it!
30 de novembro de 2025
Resposta da Onecklace
We are sorry to know this, please contact us about options to change the chain.
Not only
Not only, that the jewelery is beautifully made, I was so surprised about the fact, that it arrived so fast to my Country, I didn‘t expect it so early and for free! Thank you, Oneclace!
12 de dezembro de 2025
Opinião espontânea
Resposta da Onecklace
Thank you so much for your kind review and for supporting our small business! Your support means a lot.
Custom piece
Ordered a piece, slightly customised, came exactly as i wanted. From the order process to delivery was 10/10.
Top notch company, highly recommended
12 de dezembro de 2025
Opinião espontânea
Resposta da Onecklace
Thank you so much for your kind review and for supporting our small business! Your support means a lot.
We received the heart shaped necklace…
We received the heart shaped necklace with name in Hebrew. The necklace is beautiful!
8 de dezembro de 2025
Opinião espontânea
Resposta da Onecklace
Thank you so much for your kind review and for supporting our small business! Your support means a lot.
I have now ordered 3 necklaces from…
I have now ordered 3 necklaces from this company. Each one has been as beautiful and high quality as promised.
7 de dezembro de 2025
Resposta da Onecklace
Thank you so much for your kind review and for supporting our small business! Your support means a lot.
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