One Day Tests - Cambridge Opiniões 

123
TrustScore: 4.5 em 5

4,7

Cambridge Place, CB2 1NS Cambridge, England, GB


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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Booking could be simpler, for the situation where you're not able to be your own phlebotomist. As it's not possible to export results as csv or some other form, you need to go through the additional... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

It is very easy to choose which tests to have. I had my blood taken at walk in centre in Cambridge and they were very nice and quick. The results came next day (a Saturday). The health dashboard is ea... Ver mais

Classificada 5 em 5 estrelas

Smooth fast no faff. Brilliant experience in Cambridge branch. Booked appointment just 30min ahead, arrived- parking no issue, got blood drawn immediately by professional nurse. The results cam... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Easy to order tests online; quickly scheduled labs and received results in 2 days as stated. The technician who took my blood was very gentile even though I have difficult veins.

A empresa respondeu


Informações sobre a empresa

  1. Serviço de análises ao sangue

Escrito pela empresa

Accessible and affordable private blood testing clinics, home kits and phlebotomy nurse visits. Huge range of biomarkers, monitoring panels and health screenings. Same or next day results on over 300 biomarkers!


Informações de contacto

  • Cambridge Place, CB2 1NS, Cambridge, England, Reino Unido

4,7

Excelente

TrustScore: 4.5 em 5

123 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 98% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(123)

2731 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Quick blood take

Thanks. It was easy with walk in analysis- really worked quick and no pain

12 de março de 2025
logótipo da One Day Tests - Cambridge

Resposta da One Day Tests - Cambridge

Thank you for the 5* review. We really appreciate it.

Classificada 5 em 5 estrelas

The appointment was very quick

The appointment was very quick, the person who took the sample was kind and professional. I recieved the results extremely quickly, about 2 days after I did the test.

I would definitely recommend, I have booked follow up tests with them.

Edit: I have since been back for follow up tests, great experience as said before. This time I got the results the next day!

4 de março de 2025
logótipo da One Day Tests - Cambridge

Resposta da One Day Tests - Cambridge

Thank you very much for your kind words and recommending our service. We look forward to seeing you again soon.

Classificada 5 em 5 estrelas

Painless

Swift, friendly service and painless blood draw.

19 de fevereiro de 2025
logótipo da One Day Tests - Cambridge

Resposta da One Day Tests - Cambridge

Great to hear. Thank you for leaving us a 5* review.

Classificada 5 em 5 estrelas

I visited the Cambridge clinic

I visited the Cambridge clinic, the phlebotomist was a lovely lady. Made me feel at ease and was very caring when taking blood. She made sure I felt ok and explained about the health dashboard. I received my results very quickly and it was easy to understand. I recommend this company and I will visit again for sure. Thank you

13 de fevereiro de 2025
Opinião espontânea
logótipo da One Day Tests - Cambridge

Resposta da One Day Tests - Cambridge

So pleased to hear we were able to help. Thank you for recommending our service.

Classificada 4 em 5 estrelas

Blood test

I ordered the test after watching the information video on line. Once the test arrived it was a little tricky taking the sample but I managed to complete the sample and send it off. The results came back really quickly and I was able to do some research on my results on line. I was offered a 15 minute consultation with a doctor to review the results but I found this quite expensive at £85. I appreciate time spent by a doctor is going to be expensive but in my experience discussing the results of a blood test shouldn’t take too long and therefore I feel the quotation was too high.

5 de fevereiro de 2025
logótipo da One Day Tests - Cambridge

Resposta da One Day Tests - Cambridge

Hi John, Thank you leaving a review and providing your feedback. In regards to the doctors appointments we price this as competitively as possible and the cost is not just for the appointment but also the time prior to the appointment for our GPs to review the blood test results in detail prior to the appointment. Its important our GPs don't rush this to ensure they offer the very best guidance to our customers.

Classificada 5 em 5 estrelas

I was very nervous about the whole…

I was very nervous about the whole thing. Very confused about what I needed to ask. The person was great, very kind, reassuring and knew what needed to be done. Also, no pain!
Highly recommended and will use again.
Michelle

31 de janeiro de 2025
logótipo da One Day Tests - Cambridge

Resposta da One Day Tests - Cambridge

So pleased to hear we were able to help. Thank you for recommending our service.

Classificada 2 em 5 estrelas

No PPE worn, hands not washed and dirty towel on bed used from previous patient

The Phlebotomist was lovely however after filling in the forms, I didn't see the phlebotomist wash her hands and during this time she was setting up from the last client leaving, there also was no wipeable bed or couch roll or anything. Just a towel on the bed that the patient previous had also sat on which shocked me considering the room is used to take blood. Then after touching various things like a sharps bin, laptop, pen and clip board, without washing her hands she then was about to take my blood. I looked away so I didn't see and then when I looked round I noticed the lady was only wearing one glove and had taken my bloods without proper PPE on which shocked me. Overall I have left feeling a little concerned about the hygiene and cross contamination at this location. I paid £170 for a private service and I'm very disappointed.

27 de janeiro de 2025
Opinião espontânea
logótipo da One Day Tests - Cambridge

Resposta da One Day Tests - Cambridge

Dear Danielle, The Phlebotomist in Cambridge suffered an unfortunate fall and hurt her hand/arm last week. This was brought to the attention of our clinical governance team and a risk assessment was carried out, as to whether she was fit to carry on with her duties. This risk assessment was satisfactory and the phlebotomist was also happy to carry on, however the glove on her injured hand was quite painful.

Whilst there is no requirement to administer the phlebotomy session in gloves, we, as a company, adhere to this wherever possible. Given that, in this particular case, dispensation was issued for one (injured) hand. Again, to confirm, there is no requirement from our clinical team or regulatory bodies to perform phlebotomy in gloves, as long as other infection control policies are followed, such as (in this particular case), long term, clinically approved, sanitisers. We are also aware that you were asked if you were happy to carry on with the appointment, which you agreed to.

In regards to the cover for the bed, and whilst the bed is disinfected after every appointment, due to an earlier rip, at the top of the bed (which was outside of our control and we were unable to correct immediately prior to your visit) this section was covered. We have now using our own disposable covers, whilst the unit is being replaced. I would like to reassure you, we have taken immediate action on this.

Classificada 5 em 5 estrelas

Convenient

Convenient, efficient and speedy results

4 de dezembro de 2024
logótipo da One Day Tests - Cambridge

Resposta da One Day Tests - Cambridge

Thank you for the 5* review. We really appreciate it.

Classificada 5 em 5 estrelas

Excellent nurse

Appointment made within days. Nurse drew blood painlessly. Results came back sooner than promised and were clear.

27 de novembro de 2024
logótipo da One Day Tests - Cambridge

Resposta da One Day Tests - Cambridge

We are very happy to hear about the service you received from us. Thank you spending the time to leave us a review.

Classificada 5 em 5 estrelas

Satisfied customer

I visited a clinic to have my blood taken at 10:00 am on a Tuesday and received some of my test results at 2:30 pm and the remainder just before 5:00pm the following day.
Very satisfied.

27 de novembro de 2024
logótipo da One Day Tests - Cambridge

Resposta da One Day Tests - Cambridge

Thank you for the 5* review. We really appreciate it.

Classificada 5 em 5 estrelas

Customer Service is AMAZING

Customer Service is AMAZING, and the results come back the next day. Would totally recommend.

22 de novembro de 2024
logótipo da One Day Tests - Cambridge

Resposta da One Day Tests - Cambridge

So pleased to hear we were able to help. Thank you for recommending our service.

Classificada 5 em 5 estrelas

I find this service excellent

I find this service excellent, very easy and I got my results after two days. The phlebotomist was very nice to me as I was a bit anxious before my blood test. I recommend this place to everyone.

20 de novembro de 2024
logótipo da One Day Tests - Cambridge

Resposta da One Day Tests - Cambridge

So pleased to hear we were able to help. Thank you for recommending our service.

Classificada 5 em 5 estrelas

Easy booking

Easy booking. Result back in a few days.

18 de novembro de 2024
logótipo da One Day Tests - Cambridge

Resposta da One Day Tests - Cambridge

Great to hear. Thank you for posting a 5-star review.

Classificada 4 em 5 estrelas

All great.However it should be clear on…

All great.However it should be clear on website that blood test costs so mu ch and clinc visit costs so much Left for worker in clinic to explain this which is not fair or good.

18 de novembro de 2024
logótipo da One Day Tests - Cambridge

Resposta da One Day Tests - Cambridge

Hi Ray, when you select a blood test on our website it gives people the option of they want their blood taken. For Home Test Kits there is no additional charge, For clinic appointments there is an additional charge.

Classificada 3 em 5 estrelas

14 day wait for result

Sent lots of requests to find out my result - I finally got a reply after leaving my one star review here. I waited 2 weeks to be told it had been lost in transit and never made the lab. I was then offered a repeat test free of charge or a refund.

5 de novembro de 2024
Opinião espontânea
logótipo da One Day Tests - Cambridge

Resposta da One Day Tests - Cambridge

Hi Heidi, You particular blood sample was tested by our partner lab. As our Customer Service Team has discussed with you we have communicating with the Lab daily with a response. In the end we offered you two options, a full refund or a retest free of charge as a gesture of good will for the inconvenience you had faced. Kind Regards.

Classificada 5 em 5 estrelas

Blood test done with assured efficiency.

I arrived a little early and was seen straight away. A good repore with the phelbotomist and blood test made with any problems and without haste.

31 de outubro de 2024
logótipo da One Day Tests - Cambridge

Resposta da One Day Tests - Cambridge

Thank you for providing feedback on your experience using our service. We really appreciate it.

Classificada 5 em 5 estrelas

Very quick results

Very quick results. Very happy thank you.

23 de outubro de 2024
logótipo da One Day Tests - Cambridge

Resposta da One Day Tests - Cambridge

Thank you for your feedback and 5* review.

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