Professional, clean, and fast. The staff were friendly and the procedure was handled with great care. Results came back exactly when promised. Will definitely use this service again. The clinician was... Ver mais
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Localização
Alterar localização3 Overton's Yard, CR0 1SL Croydon, England, GB
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Leia as opiniões dos outros
I had a full set of tests done, taken at 8:45am and the reportwas completed less than 24 hours later (just after midnight). It was 74 pages long (81 markers) but pretty comprehensive. There were a few... Ver mais
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I needed a few specific tests done and One Day Tests was the only laboratory that offered the option to book the tests separately rather than paying for a whole package. The clinic service is very con... Ver mais
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A very good experience .It wasn't a great start, because I opted to have the home test, and could not get enough of a sample. However, they were very helpful about it, and I ended up going to the cli... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Accessible and affordable private blood testing clinics, home kits and phlebotomy nurse visits. Huge range of biomarkers, monitoring panels and health screenings. Same or next day results on over 300 biomarkers!
Informações de contacto
3 Overton's Yard, CR0 1SL, Croydon, England, Reino Unido
4,8
Excelente
110 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 98% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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Resposta da One Day Tests - Croydon
Thank you for the 5* review. We really appreciate it.
Resposta da One Day Tests - Croydon
Thank you for the 5* review. We really appreciate it.
Resposta da One Day Tests - Croydon
Thank you for the recommendation and the 5* review.
Outstanding efficient and quick in replying.
18 de fevereiro de 2025
Resposta da One Day Tests - Croydon
Thank you for the 5* review. We really appreciate it.
FRAUD - take your money and don't provide service
FRAUD
I trusted this company with a time-critical blood test which was fully paid in advance and confirmed by email. When I arrived there (in the alleyway off a street market where the branch is), the place was closed, shutters down and all.
I immediately contacted them - too busy to answer the phone, tell you to leave a message) and email them geo tagged and time stamped pictures of the place. I even bothered to shake and "knock" on the closed dirty grafitti covered shutters to no answer.
Customer service now refuses to refund me and compensate the additional cost of having it done in another lab given I needed an answer on that day (nevermind the inconveniece and a work day wasted) saying there was a back door I missed. I asked for proof of the signage pointing to that door and they unilaterally closed my complaint and washed their hands, no care in the world. I will be pursuing legal action but feel I really need to share this as they should not be trusted with important mattters such as one's health.
Criminal company, not to be trusted at all.
UPDATE: I have submitted pictures of the closed store geo and time stamoed with no signage whatsoever to an altetnative entrance. I would gladly share them here if the option was available. Onedaytests insists as per answer below there was signage to alternative door but they can't provide any evidence. I have asked for it multiple times and received no answer at all.
This is clearly a dishonest company not to admit the failure and keep my money. I do not need this test anymore, it was time critical and I spent twice the amoynt of money again to have it done on that day with a reputable provider instead. I will report them and pursue compensation but want to prevent other people from falling into their trap
10 de fevereiro de 2025
Resposta da One Day Tests - Croydon
Hi Karina, we will process a refund for you. As per your conversations with our customer services team, the clinic was open and signage pointing towards the door just to the side of the building. We offered you another appointment at no expense to you which you decided not to accept. Kind Regards.
Viviene was professional and kind
Viviene was polite, friendly and put me at ease.
17 de janeiro de 2025
Resposta da One Day Tests - Croydon
Thank you for the 5* review. We really appreciate it.
Viviane deserves all the praise
Viviane deserves all the praise! She was incredibly careful, attentive, and very skilled during the blood collection, making the procedure smooth and completely comfortable. I’m giving a 5-star rating solely because of her outstanding work!
20 de janeiro de 2025
Opinião espontânea
Resposta da One Day Tests - Croydon
Thank you for providing feedback on your experience using our service and rating us 5 stars. We really appreciate it.
Viviane deserves all the praise
Viviane deserves all the praise! She was incredibly careful, attentive, and very skilled during the blood collection, making the procedure smooth and completely comfortable. I’m giving a 5-star rating solely because of her outstanding work!
20 de janeiro de 2025
Opinião espontânea
Resposta da One Day Tests - Croydon
Thank you for providing feedback on your experience using our service and rating us 5 stars. We really appreciate it.
Easy booking and payment
Easy booking and payment. Reminders sent. Appointment time kept and efficient.
27 de dezembro de 2024
Resposta da One Day Tests - Croydon
Thank you very much for leaving us a review
Thank you Viviane
Viviane was wonderful - friendly, professional, swift and put this blood test wuss at ease. Clean site, in and out in 10 minutes. Five stars.
2 de janeiro de 2025
Opinião espontânea
Resposta da One Day Tests - Croydon
Thank you very much for your kind words and recommending our service. We really appreciate it.
Resposta da One Day Tests - Croydon
Thank you for the 5* review. We really appreciate it.
So quick and easy and results came same…
So quick and easy and results came same day
17 de dezembro de 2024
Resposta da One Day Tests - Croydon
Thank you for the 5* review. We really appreciate it.
Resposta da One Day Tests - Croydon
Thank you for the 5* review. We really appreciate it.
V prompt in result i had mine done at…
V prompt in result i had mine done at mor had the results by evening.
10 de dezembro de 2024
Resposta da One Day Tests - Croydon
Thank you for the 5* review. We really appreciate it.
Brilliant
Brilliant.
I have used this service at both Crawley and Croydon. I have also had communication with customer services - absolutely brilliant.
Crawley was amazing - the phlebotomist ( Sharon ? ) was so patient , professional and reassuring.
Emma from customer services was so helpful , friendly , informative and gave such great helpful advice particularly around preparation.
Viviane in Croydon was amazing.
So friendly , calming , reassuring , an absolute angel.
I’d never heard of Onedaytests before a few days ago. I absolutely will use them again without hesitation. Very clean and professional sites too.
3 de dezembro de 2024
Opinião espontânea
Resposta da One Day Tests - Croydon
We look forward to seeing you again in the future. Thank you for leaving us a 5* review.
recommended
Efficient service, kind nurse who put my son at ease . Results back quickly same day.
13 de novembro de 2024
Resposta da One Day Tests - Croydon
We are very happy to hear about the service you received from us. Thank you spending the time to leave us a review.
I booked a blood test the same day and…
I booked a blood test the same day and could get the appointment straight away. Very responsive and effective. I got the result like predicted. I would recommend to friends and family.
8 de novembro de 2024
Resposta da One Day Tests - Croydon
Thank you for the recommendation and the 5* review.
All went smoothly
The taking of the blood samples was very quick. Also the results arrived the same evening which was great. Only giving 4 stars as I had to wait quite a while in reception area, even though I arrived in time for my test. Otherwise it all went as promised.
13 de novembro de 2024
Resposta da One Day Tests - Croydon
Thank you for your feedback. Apologies for the wait. On rare occasions other appointments can over run.
Great Staff!
Great Staff!
Completely satisfied of your service.
All went smoothly and unexpected quickly.
13 de novembro de 2024
Resposta da One Day Tests - Croydon
We really appreciate your review and the 5-star rating. Thank you.
Resposta da One Day Tests - Croydon
Great to hear, thank you for leaving us a review.
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