One Pound Sweets Opiniões 2484

TrustScore: 4 em 5

3,8

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

STAY AWAY! I have emailed 6 times, still no response! I placed an order on 29th march, evri lost it so they told me to get in touch with one pound sweets to get it sorted, no response whatsoever. Very... Ver mais

Classificada 5 em 5 estrelas

This was my first order with the company. I was a little apprehensive because of some negative reviews. However my experience was good. Delivery was as expected - after a few days. I was please... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Purchased some Iron Brew and Highland Toffee chew bars to send to my pals down south as a wee novelty Fast dispatch and good communication throughout. Items arrived well packaged and as descri... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I ordered a box of 32 Cadbury starbars. Unfortunately when I received them the box appeared to be tampered with or damaged in transit. There was only 14 bars in the taped up package. I emailed the c... Ver mais

Informações sobre a empresa

  1. Loja de doces

Escrito pela empresa

Online sweet shop selling all the best retro sweets from the 60s, 70s, 80s, 90s, 00s as well as modern sweets too. All delivered in speedy time and almost everything is only £1 per pack.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 26% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Missing chocolate but resolved quickly!

I ordered a box of 32 Cadbury starbars. Unfortunately when I received them the box appeared to be tampered with or damaged in transit. There was only 14 bars in the taped up package. I emailed the customer service team and promptly got a response to say I would receive the missing bars. I was a little concerned after reading some negative reviews of the after sales service but I had no reason to be concerned as the service was great, no problems. I would therefore recommend people to but from this business Thanks you still much guys.

25 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

First time using

First time using, order delivered next day, very fast delivery. Although after I found they use a well known shopping channel I'd sooner use the One Pound web site, its very well displayed and for my old eye sight its perfect.
Thank you. 👍🙂

6 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I received my order 3 weeks ago

I received my order 3 weeks ago with items missing its taken 3 weeks for them to reply and they practically calling me a liar they said they emailed me twice and I didn't respond they haven't I've looked customer service is shocking they are not nice people only way to contact is by email

3 de janeiro de 2025
Opinião espontânea
logótipo da One Pound Sweets

Resposta da One Pound Sweets

We emailed you back the same day and several days after this with no reply. If you responded when we asked your issue would have been resolved quicker.

Classificada 2 em 5 estrelas

Delivered quickly but short expiring…

Delivered quickly but short expiring date. Bought a box of 36 packs Cheetos crunchy cheese and the expiring date is on 2/3/2025 which is less than 2 months. I was expecting longer expiring date for products like this.

15 de janeiro de 2025
Opinião espontânea
logótipo da One Pound Sweets

Resposta da One Pound Sweets

Crisps have an average best before date of 6-10 weeks. They do not last long. So 43 days date from delivery to eat 30 small bags of crisps is plenty of time,

Classificada 5 em 5 estrelas

Hurray no excessive packaging

Hurray no excessive packaging
Delivered quickly and to my door. If yous had had more packets of the sweets I got I would have bought more so I'll be back. A returning customer!

7 de janeiro de 2025
Opinião espontânea
logótipo da One Pound Sweets

Resposta da One Pound Sweets

Thanks, Shona! We're thrilled you loved the service and our eco-friendly packaging. We'll do our best to keep those sweet treats in stock for you. Looking forward to your next visit! 🍬

Classificada 4 em 5 estrelas

Order arrived quickly

Order arrived quickly. Was disappointed with the sweet peanuts, not shaped like peanuts & no salty taste to them.

3 de janeiro de 2025
Opinião espontânea
logótipo da One Pound Sweets

Resposta da One Pound Sweets

Thanks for your feedback, C! We'll definitely take a look into the sweet peanuts. Happy to hear the delivery was speedy! 🏃‍♂️💨

Classificada 3 em 5 estrelas

Late delivery even tough I paid extra…

Late delivery even tough I paid extra for a better service, no reply to my email enquiry.

18 de dezembro de 2024
Opinião espontânea
logótipo da One Pound Sweets

Resposta da One Pound Sweets

Hi Terence, sorry for the inconvenience! 😟 Please contact our customer service so we can sort this out for you. Thank you for bringing it to our attention.

Classificada 5 em 5 estrelas

Great value for money

Great value for money, fast, well packaged delivery

13 de dezembro de 2024
Opinião espontânea
logótipo da One Pound Sweets

Resposta da One Pound Sweets

Thanks, we're glad to hear you appreciated the value and delivery! If you ever need anything else, we're here for you 😊

Classificada 5 em 5 estrelas

Excellent

Excellent range
Excellent prices
Excellent service
Really really pleased with the products.
Thank you 😆

10 de dezembro de 2024
Opinião espontânea
logótipo da One Pound Sweets

Resposta da One Pound Sweets

We're thrilled to hear you're so pleased, Cathy! Your satisfaction with our range, prices, and service makes our day. Thanks for sharing your experience! 😊

Classificada 1 em 5 estrelas

Marketing hell

Great selection. Great service. Fast delivery. Reasonable prices.

Just such a shame they do not take data privacy seriously. Since making the order they’ve been hounding me with marketing every day (luckily I took a screenshot proving that I did not consent to marketing, so they can expect a nice complaint to the ICO).

I shan’t be using again - I cannot stand companies that do not take customer privacy and preferences seriously. No doubt they’re probably selling my details as well.

8 de dezembro de 2024
Opinião espontânea

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