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OneVillasIbiza - part of One of a Kind Travel Opiniões 

165
TrustScore: 4.5 em 5

4,6

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

At the beginning of October, six of us had a wonderful stay at Casa Llena de Luz in Cala Llonga. The house is very well equipped with everything you need, and we slept very well in the beds. It has a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great experience. Communication was easy, links to numerous villas sent before we decided, easy to book and villa was stunning (Casa Mi Lobi)! Happily use One Villa Ibiza again, any issues were sor... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We have used OneVillas every year for the past 4 years. Their Villas are great, staff have great communication and are friendly and knowledgeable. The check in and out process very easy. We also take... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Can Lobo was sensational! The villa was beautifully decorated and spacious and the sun set directly in front each evening. The photos online were gorgeous, however in person the villa blew our mind an... Ver mais

Informações sobre a empresa

  1. Arrendamento para férias

Sobre OneVillasIbiza - part of One of a Kind Travel

Escrito pela empresa

At OneVillasIbiza, we are here to help you find your dream stay. For 15 years, we have been renting out the most beautiful villas, houses and holiday homes on Ibiza. This makes us the leading Ibiza specialist and market leader on the island.

Our portfolio ranges from luxury villas and villas with private pools to cosy, family-friendly homes – always with the personal service we are known for.

In addition to our office in Ibiza, we also have an office in Amsterdam. We know the island inside out and can therefore advise you on the villa and location that best suit your wishes.

Want to see more? Check out our villa collection on our website. Or have a look at our Instagram!

About One of a Kind Travel

    OneVillasIbiza is part of One of a Kind Travel — our umbrella brand that brings together all our destinations, including Ibiza, Val d'Isère and Tuscany.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

165 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(165)

5 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Absolutely fantastic villa

Absolutely fantastic villa, right near the beach, restaurants and shops, Patricia was a fantastic host and couldn’t do enough for us, would highly recommend.

10 de julho de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic Communication Service!

We booked the Can Estella Villa in Port Des Torrant and it completely exceeded our expectations. The whole process of booking was amazing from start to finish. I would definitely recommend One Villas.

29 de maio de 2019
Opinião espontânea
Classificada 4 em 5 estrelas

Casa excelente, atención no tanto

Cuando se trata de servicios supuestamente “premium” la atención debe ser exquisita y no pueden dejarse sin atender ni dar respuesta las solicitudes de los clientes, especialmente si hacen referencia a un tema tan delicado como es la calefacción.

24 de abril de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Really lovely villa

Really lovely villa, excellent service from OneVillasIbiza too, both from the office and from Erno on the Island. Our villa was in a great location just a short walk from the beach and all that has to offer including some fantastic restaurants. We had a wonderful two week holiday on our first visit to Ibiza. We shall return and OVI will be our first port of call to source our holiday home.

28 de agosto de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful villas and excellent service

We had an excellent and responsive service from the OneVillasIbiza team both when booking and during our stay. Both villas (Can Rana Real and Villa Bella) were beautiful, high quality and good value for money. The team were friendly and very helpful. We are based in the UK and have rented villas with other UK villa companies before. OneVillas met the high standards we have been used to. Thanks for a great holiday!

17 de agosto de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

Our villa (Villa Nikka) was broken into…

Our villa (Villa Nikka) was broken into on our first night. We arrived back after dinner at around midnight to find a window had been broken through and most of our valuables stolen.

We were unable to reach anyone from OneVillas until 2am. We were given no help in dealing with the police nor did anyone come to the villa to help us until 11am the morning after.

We were not provided with any options for accommodation that evening so we had to stay in the unsecured villa til we could find a hotel the next day.

We were extremely unhappy with the level of service we received. It was very unclear as to who was actually in charge and who had authority to deal with the situation.

We did not return to the villa and we certainly wont be using this company again.

8 de agosto de 2018
Opinião espontânea
logótipo da OneVillasIbiza - part of One of a Kind Travel

Resposta da OneVillasIbiza - part of One of a Kind Travel

Dear miss Campbell,

First of all, I would like to let you know we feel very sorry what happened to you last week. Having someone break into your (holiday) house is always a terrible experience, even apart from all the things that have been robbed. We understand you are upset.

We do want to let you know there is nothing we can really do to totally prevent this from happening, unfortunately. Ibiza is an island with a lot of rich people, and this attracts burglars from all over Europe. That is why we send out in an email to you a few days prior to your arrival about this possible threat to watch your belongings very carefully.

My colleague picked up the phone at night and offered you to call the police and to come over. Both were not necessary she was told. We have tried to assist you in every way possible. The next day we and the house manager went to the villa to deal with the unfortunate situation. We offered 1 night in a different location so the window could be fixed and also security for the remaining holiday.

Our goal is always to have satisfied clients who come back to stay in our villas. We have tried our best to accomplish that here as well. It would be very kindly if you can reconsider this review because the only one who is responsible for all the unfortunate is the burglar and not you or we.

We are very sorry that you had a bad experience on your holiday hopefully, we can be of any service next time to retry this Ibiza experience.

Classificada 5 em 5 estrelas

The OneVillas Ibiza team could not do…

The OneVillas Ibiza team could not do enough for us. Their organisation and attention to detail is superb, and the villa itself was top notch. We will be definitely be using them again. Just for info, we are based in UK, but everything was handled easily by email.

8 de agosto de 2018
Opinião espontânea

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