Online Pharmacy 4U Opiniões 

462
TrustScore: 3 em 5

3,1

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Scammers! They advertise next-day delivery for some medical items, but in reality it's been more than 72 hours and nothing has arrived. Customer service is useless and has no idea what they're... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

It's always risky buying medical items online, but so far, for the items I've bought throught them, I've found online-pharmacy4u.co.uk appears to provide what it offers - rather than mere lookalik... Ver mais

Classificada 1 em 5 estrelas

Wrong items sent with incorrect invoice,with other customers details . Emailed customer service 3 time no response . Just appalling , avoid at all costs They say phone but you can not get through... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have been purchasing from Online Pharmacy 4U for almost 2 years. Their prices are very good and their service is always fast. Customer Services are diligent, knowlegeable, helpful and kind and you c... Ver mais

Informações sobre a empresa

  1. Farmácia online
  2. Drogaria
  3. Farmácia

Escrito pela empresa

Get the same genuine medicines delivered to your door in as little as 24 hours as you would from your GP - without the wait.


Informações de contacto

3,1

Aceitável

TrustScore: 3 em 5

462 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 34% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,1

Todas as opiniões

(462)

106 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Good Selection

Found the product I was searching for at a competitive price. The postage was reasonable and the delivery date was quick. The goods were genuine, in good condition and in date. A trustworthy retailer.

1 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Good Pharmacy

Used Online Pharmacy before to order eye drops before and pleased with my delivery again this time,good value and quick delivery.

3 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

AVOID!

AVOID!! Requested for proof of prescription, went to my GP and they said they wilp forward it directly to them but a week later, kept receiving generic email about the order being cancelled due to evidence required not received!

Three weeks in and still no delivery and no refund. Was told they will refund on 20th September and it is now 3rd October.

Partly my fault as I should have read the reviews first!

Reported to the bank and to the GPHC.

A bunch of cowboys bordering fraud - AVOID

3 de outubro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Not sure what is up with these guys

Overall I like this service. They are speedy, but my GP is not. I understand this. Not sure what is up with these guys sometimes though so i took a star off. First order took a while, but ended up with me eventually (hold up at GP ect to be expected.) I was happy with this result, but:

But sometimes things get confusing, for example, they say they sent out a delivery after it was accepted by GP and then the next day tell me that I need to contact the GP because they have no response from them. I check the orders and im being sent the correct items, but a duplicate order is sitting there waiting for approval. Then their email is a no reply email with vague information and I need to jump through hoops to contact them. Idiocracy - not consumer friendly at all... I hope that things remain smooth, seems from these reviews contacting them is when things seems to go wrong.

1 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Very prompt service

Very prompt service. Extremely well packed. Glass jars all intact, it is always a bit of concern with breakages during transport but I'm 100% confident for future orders with the care taken by the packer. Thank you.

29 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

great pharmacy

can’t fault this pharmacy at all. i’ve been using them for over a year now and i’ve never had any issues and will continue to use. excellent service, great communication with customers and overall great experience.

29 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Useful and reliable online pharmacy

It's always risky buying medical items online, but so far, for the items I've bought throught them, I've found online-pharmacy4u.co.uk appears to provide what it offers - rather than mere lookalikes or generics.

Also quick and efficient service.

If at any point I find reason to doubt, I will reduce the 5-star rating, but hopefully not.

22 de setembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Good service

Four stars purely because website isn’t that easy to use. But everything else great. Needed some medication to manage pain and they shipped it out that day and arrived next day (paid for 24 hr shipping). After buying, looked up their reviews and was worried I’d been scammed but absolutely not. They were brilliant and don’t deserve an overall 2.6 star review

25 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

2.6*/5* they clearly don’t care anyway

2.6*/5* they clearly don’t care anyway.

*EDIT* “Once we contacted you” hahaha! You mean after my 8 attempts by call and email you finally replied.

As already mentioned I didn’t enter the “incorrect address” your system said “re-shipped to re-delivery address” I did and it went to the billing address. So nice try, still waiting on confirmation it’s been reshipped

Can’t get through to anyone at customer service. Even when you do they are not helpful.

They gave me incorrect information that had my order going to the wrong address, within 30 seconds I called customer service to correct before it was sent. 4 phones and 4 emails later no reply and was sent to the wrong address. USELESS

23 de setembro de 2025
Opinião espontânea
logótipo da Online Pharmacy 4U

Resposta da Online Pharmacy 4U

Dear Allan Reid,

Thank you for your feedback. We sincerely apologise for the inconvenience you experienced with your order.

After reviewing your case, we found that the delay was due to the incorrect address you entered during checkout.

Once we contacted you and received the correct address, your order was promptly reshipped to the updated address.

We understand how frustrating delays can be and truly appreciate your patience while we resolved this matter.

We’re always looking to improve our communication and customer service, and your feedback helps us ensure we provide a better experience in the future.

Classificada 1 em 5 estrelas

This company tricked me into sending a…

This company tricked me into sending a product back promising a refund then turned around and said they was not giving me my money back.

Called the phone lines several times. Goes to voicemail. When someone finally answers they said they can’t do anything.

This is a scam. Do not purchase from this site whatsoever. Currently in the process of recovering funds through bank & action fraud

13 de setembro de 2025
Opinião espontânea
logótipo da Online Pharmacy 4U

Resposta da Online Pharmacy 4U

Dear Bradley,

We’re sorry to hear about your experience. We would like to clarify that, in line with GPhC (General Pharmaceutical Council) guidelines, prescription-only medicines (POM) are strictly non-returnable and non-refundable once supplied, for safety and regulatory reasons.

We apologise if there was any misunderstanding regarding this and regret the inconvenience caused. Our team is available via email and phone, and we always aim to respond as quickly as possible to assist our patients.

Classificada 5 em 5 estrelas

Great company

Great company, items were packed discreetly and shipment was fast, very happy with this pharmacy's service.

12 de setembro de 2025
Opinião espontânea

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