I have had multiple deliveries that are damaged, trying to organise returns it’s so difficult. Unable to speak to anyone over the phone. Poor communication via the email. So disappointed.
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Informações sobre a empresa
Informação fornecida por diversas fontes externas
The Online Home Store brings UK customers an opportunity to purchase a selection of quality home and interior products at the lowest prices, to be delivered anywhere in the UK free of charge*. We specialise in home furniture, internal and external doors, lighting products, mirrors for every room & many other great products to make your home look exactly how you want it. Our offices are based in Luton Bedfordshire and our products are stocked in the Midlands & London. We use only the most professional couriers and delivery companies as well as our own fleet. We offer our customers a 14 day money back guarantee and almost all of our products come with a minimum 12 months guarantee, for more information regarding our products please contact us.
Informações de contacto
12 - 14 PARK STREET, LU13EP, LUTON, Reino Unido
- 0345 163 0091
- sales@onlinediscountstores.co.uk
- onlinehomestore.co.uk
1,5
Muito mau
52 opiniões
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Whatever you buy on this website
Whatever you buy on this website, you won't be able to return. You have to pay to cancel the purchase, so you can keep it. You don't have to send it back! Seriously? Scam, scam , scam, scam, scam.
31 de agosto de 2021
Opinião espontânea
I ordered two products from this…
I ordered two products from this company only received one. I have sent many emails and in the beginning they would reply but now I'm not hearing from any one. I would like my funds refunded at this point since the one product I bought doesn't even do what it's suppose to do. I wouldn't even give them one star. that's the only way I could do the review.
16 de julho de 2021
Opinião espontânea
ordered on line
ordered on line, never got what I ordered emailed no response. Bought it somewhere else
2 de abril de 2021
Opinião espontânea
Amazing!
First time placing an order. Absolutely amazing so easy! Placed my order Monday with free delivery item arrived Wednesday and was great quality. Would highly recommended and will defiantly be a returning customer. Thank you!
11 de fevereiro de 2021
Opinião espontânea
Recommend
Great customer service and helpful staff , products were great and reasonable price. Recommend
27 de janeiro de 2021
Opinião espontânea
DO NOT ORDER FROM THIS COMPANY
Order #1200104319 says completed on website but i haven’t received anything.
I’ve emailed 3 times asking for a tracking reference and received no reply.
4 de dezembro de 2020
Opinião espontânea
Had a book case delivered approx one…
Had a book case delivered approx one month ago and have been delighted with the quality and finish
7 de outubro de 2018
Opinião espontânea
Continued...Where is our money then?
A case has been opened up against you via Pay Pal and you have not responded. Also, we have checked our Paypal and the money has NOT been returned as of 2 minutes ago after reading your reply. In fact your statement that the money has been returned yet you do not have access to your pay pal or website does not make sense. How can you return money though an account you no longer have access to? My partner has emailed you days ago trying to figure out WHERE our bed is and you STILL have not responded to him. WHERE IS OUR MONEY? If that was the case why didn't you send an email immediately after receiving our payment to explain the situation and that you will be refunding us? WHERE is the refund? Why have you not responded to our representatives regarding you having our money and us not receiving our goods? Completely unprofessional!
22 de setembro de 2017
Opinião espontânea
Exceptional customer service
Exceptional customer service! Great price and an absolute comfortable mattress!!! Thank you very much when I move homes I know where I need to go
9 de maio de 2017
Opinião espontânea
Resposta da Online Home Store
Thank you for your feedback Mr Ahmed, We are please to here you are enjoying the great bed frame and mattress we selected for you and hope to hear from you soon again.
Kind Regards
Customer Services
0345 163 0091
www.onlinehomestore.co.uk
sales@onlinediscountstores.co.uk
Very happy with my purchase
Very happy with my purchase
Ordered on Monday and received my furniture Friday I've ordered from other furniture stores and have taken 2+ weeks
Great communication with staff were very friendly and polite will definitely recommend and will order again
9 de maio de 2017
Opinião espontânea
Resposta da Online Home Store
Hello Samantha,
We are very happy to hear you are please with your order of the Bronte sliding mirrored wardrobe, thank you for your feedback and we look forward to helping you find the right furniture for your home again.
Kind Regards
Customer Services
0345 163 0091
www.onlinehomestore.co.uk
sales@onlinediscountstores.co.uk
Great product but issue with the …
Great product but issue with the delivery date
9 de maio de 2017
Opinião espontânea
Resposta da Online Home Store
Thank you for the feedback Mr Hilliard we are happy to hear you are satisfied with the purchase of the Rolo oak 5ft King Size Bed, & We are sorry you faced issues with the delivery date.
Customer Service
0345 163 0091
www.onlinehomestore.co.uk
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