Excellent idea if you wanted to try many different wines from around the world that you would not normally do so. Delivered on time and with innovative packaging. The sample sizes were a little smal... Ver mais
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Great service, great wines & informative, fun online tasting. Prefer the six 100ml to three bottles dome offer too, if you get one that’s not your style it’s not wasted & there’s five others to try.
Ordered this when reduced but wines still in good condition even 5 months later! Great selection of different types of fortified wine Light hearted but instructive video to watch along side much... Ver mais
Great set of wines for tasting accompanied by an interesting and fun streamed session with the Tasting Club team, who educated us on the specifics of how to taste, as well as wine regions beyond the u... Ver mais
Informações sobre a empresa
Escrito pela empresa
Discover amazing wines and learn all about it with a monthly subscription box - 6 great wines, through the letterbox, and a live tasting show, but no jargon! The perfect night in. 🍷
Informações de contacto
Unit K3, Cherrycourt Way, LU7 4UH, Leighton Buzzard, Reino Unido
- 0333 016 8770
- info@towtc.co.uk
- onlinewinetasting.club
4,8
Excelente
153 opiniões
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Resposta da The Online Wine Tasting Club
Thanks Inga, really appreciate the review. We hope you enjoyed your tasting and that we'll see you again soon.
Kind regards
Caroline
Unfortunate issues clouded initial judgement
I had some issues during the registration process, then Covid cancelled one of the tastings. My concern for a small start up such as this is that they perfect the customer experience and mine was less than perfect. However, after liaison with the Company, I feel very assured that they are working hard to provide the best experience. This is about administration not about their wine, which is lovely.
17 de abril de 2022
Resposta da The Online Wine Tasting Club
Hi Peter
I'm very sorry to hear that you weren't happy with the service you have received. I've had a look into your order history, and it seems that you have now come to the end of your three month gift subscription. I know we had to assist with setting up the subscription (and have improved our website following very helpful feedback such as yours), but I am not aware of any further problems you have experienced.
I would love to hear more about your experience to give us a chance of putting things right for you. Would it be possible to send me an email at info@towtc.co.uk please?
Kind regards
Caroline
Resposta da The Online Wine Tasting Club
Thank you so much for your review. We hope you enjoyed the Western Australian tasting and that we'll see you again soon :)
Kind regards
Caroline
Favourite club!!
We have a wonderful time doing the discover and adventurer wine tasting each month. Either joining live or doing on catch up. We have learnt so much and tried a huge range of wines we never would have before.
24 de março de 2022
Resposta da The Online Wine Tasting Club
Thank you so much Rebecca, you are a much valued club member!
Kind regards
Caroline
Far too expensive for what I received
Far too expensive for what I received. I could have made something much better myself.
19 de fevereiro de 2022
Resposta da The Online Wine Tasting Club
Hi Vicky,
Very sorry to hear that you weren't happy with our Valentine's Hamper. We did specify exactly what to expect within it - and felt that we had put together a lovely grazing board & wine tasting treat for two.
If you would like to send us any specific feedback that we can take forward for future products please do email me directly at caroline@urbancraft.wine as we strive to make online wine tasting experiences for all to love.
Kind regards
Caroline
(Director)
Great Birthday present
Received this for my birthday, and tried it for the first time last month. We had a great evening following the tasting on line, and reading the comments. Super selection of wines, good fun, and we learnt so much. Can’t wait to taste this month’s selection.
31 de janeiro de 2022
Resposta da The Online Wine Tasting Club
Hello Jan, many thanks for such a generous review! It pleases us to learn you had such a wonderful time trying new wines while being able to enjoy the live show. We can't wait for you try the wines that Jamie has chosen for March!
Best wishes,
Isobel
Really good experience!
Really good experience! I did a last minute order for some wine tasting packs as a birthday ‘experience’ for my 90 year old mum and family. I left it a little late and emailed to see if I could upgrade to Next Day delivery. Isobel responded immediately and worked her magic! The tasters arrived in time, the experience was fun, and the wine delicious. I would heartily recommend The Online Tasting Club, and a big thank you to Isobel for outstanding service…a rare commodity these days!
30 de janeiro de 2022
Resposta da The Online Wine Tasting Club
Good afternoon Lucinda, thank you so much for your lovely review. It was a pleasure to have gotten everything sorted for yourself and your family to enjoy some wonderful wines. We hope to see you again soon!
Best wishes,
Isobel
An interesting selection of wines
An interesting selection of wines. One (the Domaine de La Brossette) was excellent; another (Fontodi Chianti Classico) was good but expensive; a third (the Sandeman Don Fino) contrasted well with other Finos which we like.
29 de janeiro de 2022
Resposta da The Online Wine Tasting Club
Good afternoon Ian, Thank you so much for your lovely review. It's always great to hear your thoughts on the wines you're experiencing with us. We can't wait to hear what you try next!
Kind regards,
Isobel
Excellent virtual wine tasting
17 de janeiro de 2022
Resposta da The Online Wine Tasting Club
Good afternoon Tom, thank you so much for your lovely review, we are thrilled you are enjoying the tastings.
Many thanks,
Isobel
Really informative and enjoyable…
Really informative and enjoyable evening tasting wines I wouldn’t think of going for.
17 de janeiro de 2022
Resposta da The Online Wine Tasting Club
Hi Daryl, we are so glad you are enjoying the tastings and hope you continue to find new wine horizons with us!
Thanks,
Isobel
Swift and helpful response
I had a query about an order, and sent a message - I received a call back just a few minutes later, answering my query and getting everything sorted. Jamie was lovely and really helpful. A pleasure to deal with, and the wines are really rather good too!
10 de janeiro de 2022
Resposta da The Online Wine Tasting Club
Hi Tristan, Thank you so much for you lovely review! Glad we got everything sorted, and great to hear you enjoyed the wines!
Thanks,
Jamie
Ok if you don’t hold it - drink immediately
I think it might be an ok experience, my mistake was that I communicated that I wanted to buy 8 boxes to bring back to my family for a wine tasting. It was supposed to last till Christmas- but it didn’t. It was a complete flop with wine that some that turned. We know this because we opened same numbers and tasted and some people s tasted different… so don’t believe it’ll last. Might be ok if you do it right away, but we spend £££ and didn’t get that opportunity.
6 de janeiro de 2022
Opinião espontânea
Resposta da The Online Wine Tasting Club
Hi, Thank you for the feedback, all our packs have a keep refrigerated label on them, and after talking to you over email we have now added best before dates for consumption.
Enjoy the McHenry Honen you have ordered.
Thanks,
Jamie
This is a rolling online subscription
This is a rolling online subscription. I cancelled 30 days in advance and was told it was not early enough and still had to pay for the following month, even though that months subscription had not even arrived yet. Appalling customer service. They increased the prices and changed the size of the box without any real advanced notification and basically told us we should be happy.
31 de dezembro de 2021
Resposta da The Online Wine Tasting Club
Good Afternoon Averee,
Thank you for popping onto Trustpilot to add a review. My apologies for the experience you had with us. We had to make a decision to change our pack sizes and our offering due to postal requirements and restrictions. We did send out multiple emails, and asked for feedback from our members before we made the changes. We were in touch with you multiple times to try and remedy the situation. This was in May 2021, and your review has been posted on December 31st, which really doesn't give a true reflection on our current offering or customer service.
Such a great way to taste wine
Such a great way to taste wine! We caught up on a previous tasting a loved the experience. Having samples of wine come through the letterbox is such an innovative idea and the tasting video is so informative. A great way to discover new wines!
25 de dezembro de 2021
Resposta da The Online Wine Tasting Club
Thank you for taking the time to write us a review. We have a lot of fun picking the wines and making the video content, so glad you enjoyed it. Hopefully see you on another tasting soon.
Cheers,
Jamie
Why have we only just discovered TOWTC?!
Our first ‘tasting’ tonight and we went for the Christmas tasting kit, watching the video on-demand. What a fantastic evening! We love wine (!!) but often just resort to what we know and love so tasting something new was fantastic and hearing the background of the wines/winemakers was fascinating. We’ve just ordered a kit for a gift and will definitely be subscribing, with the Global Superstars kit on its way! Keep up the good work guys!
21 de dezembro de 2021
Opinião espontânea
Resposta da The Online Wine Tasting Club
Good Morning, Thank you so much for your lovely review. Really excited to hear your thoughts on the Global Superstars! Look forward to helping you try more new and interesting wines.
Thanks!
Jamie
Really enjoyable and informative use of…
Really enjoyable and informative use of an evening - great with family or friends!
20 de dezembro de 2021
Resposta da The Online Wine Tasting Club
Hi Joel,
Thank you for putting up this lovely review. We are so glad you enjoyed your evening! Hope you get the chance to have another tasting with is soon.
Thanks,
Jamie
Really enjoyable evening
Really enjoyable evening, I always learn something new! Great wines, including some I would never come across before. Brilliant concept with the wines coming straight to your door.
19 de dezembro de 2021
Resposta da The Online Wine Tasting Club
Hi Chris,
Thanks for the lovely review and the support! Hopefully see you on another tasting soon!
Thanks,
Jamie
Resposta da The Online Wine Tasting Club
Many thanks Lucy for your lovely review! We really value our customers feedback, but it's even better to heard that you enjoy our product and get to learn interesting facts about it. We hope to see you at the next live tasting.
Kind regards,
Isobel
Such a fun way to spend an evening
Such a fun way to spend an evening. Was just my partner and I. We enjoyed the australian adventurer series on catchup. We did it slowly over two nights and loved it. Engaging, interesting content and great wines. I am wiser for it.
7 de dezembro de 2021
Resposta da The Online Wine Tasting Club
Hello there, we really appreciate your thoughts about our tastings. We are so glad your partner and yourself had a wonderful evening. We hope we can continue to expand your horizons six glasses at a time.
Best wishes,
Alex
Fun and informative evening
Fun and informative evening - brilliant way of learning and tasting new wines! Thank you😃🍷
2 de dezembro de 2021
Resposta da The Online Wine Tasting Club
Nadia, thank you so much for your review! We are thrilled with how much you are enjoying the tastings and we hope to continue your journey to becoming wine confident.
Thank you,
Isobel
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