Onmo Opiniões 5512

Resposta da Onmo

Há 2 horas

Hi Ryan,

Thank you for your review and letting us know how you've found your Onmo Credit Card.

We appreciate your feedback on both the Apple Pay support and the verification process. We’ll be providing your feedback to our Accounts Review and Mobile App teams so we can continue to work to improve our services for customers.

Team Onmo

Resposta da Onmo

Há 2 horas

Hi Simon,

We appreciate you bringing this to our attention and we’re sorry to read about the service you have received so far. We’ve reached out to you to request for further information so we can investigate the matter further and escalate your review to our Fraud team.

If you can you get these details over to us, we’ll be with you as soon as possible to help further.

Team Onmo

Resposta da Onmo

Há 2 horas

Hi Pawel,

We’re happy to read that you’ve had a positive experience when getting set up for your Onmo card. Thanks for leaving us your review.

Team Onmo

Resposta da Onmo

Há 3 dias

Hi Bodunrin,

Thank you for leaving us your review and for sharing your experience with our customer services team.

It's great to read that you received excellent service from our team and received the assistance that you needed. We'll be sharing your review with our team so they can see the difference they made when you needed help.

Team Onmo

Resposta da Onmo

Há 5 dias

Hi Richard,

We appreciate your feedback on your Onmo Credit Card, and we’ll be sharing your review with our relevant department. We regularly review our pricing to ensure it reflects current market conditions and the overall cost of providing credit, which can result in an increase in your APR.

We are sorry to lose you as a customer and know that an increase may mean your card is no longer right for you. If there is an increase, we will provide at least 60-days' notice of an increase so customers can opt out of the change.

Team Onmo

Resposta da Onmo

Há 5 dias

Hi Lorraine,

Thank you for leaving us your review and for sharing your experience with our customer services team. We’re glad to read that our team were able to help you with some queries you had about your Onmo Credit Card.

We'll be sharing your feedback and review with our team.

Team Onmo

Resposta da Onmo

Há 5 dias

Hi Malcolm,

Thanks for sharing your experience when applying for your Onmo credit card. It's great to read that you found it easy to get through and have your account set up.

We'll have your card with you soon and we hope you enjoy it.

Team Onmo

Resposta da Onmo

13/04/2026

Hi There,

Thank you for flagging this with us. We are open for new applications when going through one of our aggregator partners, including Experian. Please continue with your applications through that platform and if you have any issues, you can give us a call on 0330 333 6000 (Mon – Fri, 9am – 5pm) so we can help.

Team Onmo

Resposta da Onmo

13/04/2026

Hi Wendy,

We’re sorry to read that you’ve been having some issues when going to access your mobile app. We’ve reached out to you to request further information so we can pass your details to our Customer Services Team. If you can get your details over to us, we’ll have someone in touch to troubleshoot the problem and get you logged in.

Team Onmo

Resposta da Onmo

13/04/2026

Hi Mick,

Thank you for your review and sharing with us that you found our application process easy to complete. Your card should be with you soon, and we hope you enjoy it.

Team Onmo

Resposta da Onmo

13/04/2026

Hi Michel,

We’re happy to read that you’ve had a positive experience when getting set up for your Onmo card. Thanks for leaving us your review.

Team Onmo

Resposta da Onmo

13/04/2026

Hi Lisa,

Thank you for leaving your review and for sharing your experience with our services. We hope you continue to enjoy using your Onmo card.

Team Onmo

Resposta da Onmo

10/04/2026

Hi Sandra,

Thank you for your review and for letting us know how you found the application process and in-app experience. Your new card will land in your hands soon and we hope you enjoy it!

We’re happy to have you onboard as an Onmo customer.

Team Onmo

Resposta da Onmo

10/04/2026

Hi Faysol,

Thank you for leaving us your review and sharing your application experience. It’s great to read that you found it to be quick and straightforward to get through.

We'll have your new card with you soon!

Team Onmo

Resposta da Onmo

9/04/2026

Hi Ricky,

Thank you for leaving your review and for sharing your experience with our services. We hope you continue to enjoy using your Onmo card.

Team Onmo

Resposta da Onmo

9/04/2026

Hi Samuel,

Thank you for letting us know about the great service you received from us! We appreciate you taking time out of your day, and we’ll be sharing your review with our team.

Team Onmo

Resposta da Onmo

9/04/2026

Hi There,

We’re happy to read that applying for your Onmo card was straightforward and easy and we appreciate you leaving the review.

Team Onmo

Resposta da Onmo

9/04/2026

Hi There,

Thanks for sharing your experience when applying for your Onmo credit card. We’re glad it was an easy application to complete, and we hope you enjoy your card.

Team Onmo

Resposta da Onmo

8/04/2026

Hi Christopher,

We appreciate you sharing your experience with our services. Thanks for your recommendation and we hope you enjoy your Onmo Credit Card.

Team Onmo

Resposta da Onmo

8/04/2026

Hi Tracey,

We’re sorry to read that you’ve been dissatisfied with the service you received when contacting about your account. From reading your review, it sounds like you’re referring to interest charged on your account. We’d like to have a member of our escalations team contact you for further assistance, so we’ve reached out to request for further information. If you can get this over to us, we’ll have someone in touch within 1 – 2 business days.

Team Onmo