A consistent good service throughout the year. If there are any problems, I get a quick informative E-mail with good instructions. If I ever need to call, staff are friendly and very helpful with anyt... Ver mais
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Leia as opiniões dos outros
When I had to choose between The Council collection and Onward, I was fed up with the constant price increases put in place by the council, so I tried the cheaper option. From the start, I was impress... Ver mais
I lost my husband 4 years ago. My garden became my saviour. I was able to arrange pots plants etc. You have helped more than you know by providing garden bags and pick them up. These days it's not alw... Ver mais
I have been using onward waste since lockdown . I find them very good ,I can't always get my bin curbside but after phoning and explaining why they collected it from behind the hedge. I also like t... Ver mais
Informações sobre a empresa
Informações de contacto
Isle of Wight, Reino Unido
- 01983 632205
- info@onwardwaste.co.uk
- onwardwaste.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Briliant value for money
Briliant value for money, reliable and an excelent costumer service
Efficient service
Good clean collections at the time staed
Available
Irrespective of the occasional glitch you are always easy to contact and resolve, also your operators take care to ensure bags are left sensibly so that they don't blow away. Well done'
Reasonably reliable
Very great service
Very great service, well worth the money pick up every 2 weeks no problems at all
Well satisfied
You meet the terms of our agreement and if there is a problem you sort it out immediately.
Very reliable.
Quick and efficient service
Quick and efficient service - usually turn up when they say they will, or contact me if there's a delay. Would be useful if collections could be booked online for the filled sacks rather than having to phone in.
Not a great service
Not a great service. Website is confused and confusing. The customer is not informed when the pick up will take place ... unless you phone up. Doesn't always come on the agreed day. This is really annoying when you are trying to organise a pick up from somewhere you are working, rather than living. You end up with an annoyed customer, bins still being full and having to return to a job 4 days in a row. Communication needs to be improved before we use this company again.
The service is very good
The service is very good, generally the collection is within a few days, however sometimes it has been up to a week. It would benefit from a notification via txt or email of the collection date.
They are an island company run by very…
They are an island company run by very nice & polite people, always reliable.
Onward Waste offer an excellent…
Onward Waste offer an excellent service, any issues are dealt with promptly.
Reasonable
Dismayed with one or two missed collections a small refund would've been good, but efficient and no mess.
Always friendly and helpful a great…
Always friendly and helpful a great local team. Very polite and professional.
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