Onyx Dawn Games Opiniões 

346
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ordered some cards from here, arrived within 48hrs. Very well packaged and the items were exactly as described. Would happily order again from this company!

Classificada 5 em 5 estrelas

Helpful, knowledgable and friendly staff. Offers a solid flgs discount on products with no pressure to buy. Also runs local leagues in bloodbowl, 40k and other various tabletop and card games. Definit... Ver mais

Classificada 5 em 5 estrelas

Great store. Had originally ordered a journey together booster box however they told us that the distributors were not going to fulfil and instead offered first grabs at some other TCG that may intere... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Postage took a bit longer than hoped but in their defence there was a postal strike at the time. Other than that, it's great. Only criticism would be to make packages tracked as it it's just a case th... Ver mais

A empresa respondeu

4,9

Excelente

TrustScore: 5 em 5

346 opiniões

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4,9

Todas as opiniões

(346)

82 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

When I ordered the item it was past the…

When I ordered the item it was past the release date of the item but still described as a pre-order item, I assumed that the description had not been updated.

It ended up the item was not in stock when I expected it to be so I was waiting a few days more than I expected. It turned out the delivery of the product had been delayed due to Royal Mail strike action. Although not the companies fault this information could off been provided rather than me having to email to ask where my order was. When I did email the company was really helpful though.

29 de outubro de 2022
Classificada 3 em 5 estrelas

Not bad

The product was in perfect condition and packaged fairly well, but it was dispatched 4 days after ordering which made it miss my delivery deadline.

15 de outubro de 2022
logótipo da Onyx Dawn Games

Resposta da Onyx Dawn Games

Hi, thanks for leaving a review, all reviews help us improve however I must clarify that your order was not dispatched 4 days after ordering nor were delivery deadlines missed.
Your order was placed on Sat 15th Oct and was dispatched on Tue 18th Oct which is in line with our shipping policy as we are closed Sun+Mon and generally dispatch Tue-Fri.
As there was a Royal Mail strike on Thu 20th Oct this caused a delay in you receiving your parcel which reached you Sat 22nd Oct rather than by Fri 21st Oct. Items posted the day before, during or in the days after any strike action are subject to delay which alters expected delivery times (as mentioned in our shipping policy).
We apologise that the strike caused a delay in you receiving your item, the strike actions have unfortunately caused delays which I hope you can appreciate are out of our control.

Classificada 5 em 5 estrelas

Postage took a bit longer than hoped…

Postage took a bit longer than hoped but in their defence there was a postal strike at the time. Other than that, it's great. Only criticism would be to make packages tracked as it it's just a case that you're given a tracking number and receive no updates until its delivered. I'm an inpatient, excited nerd.....the not knowing how progess is postage wise is a tad frustrating.

3 de outubro de 2022
logótipo da Onyx Dawn Games

Resposta da Onyx Dawn Games

Thank you for taking the time to leave a review! Noted on providing more updates on all our tracked options! :)

Classificada 5 em 5 estrelas

Onyx

Samir is a super friendly and helpful guy who will answer any questions you may have but also have the best prices around. Has never failed to give a warm welcoming atmosphere to the shop.

27 de setembro de 2022
logótipo da Onyx Dawn Games

Resposta da Onyx Dawn Games

Thank you for leaving such a kind review! :)

Classificada 5 em 5 estrelas

Great little independent games/hobby shop

Orderded some pokeball TCG tins from them. My order was delayed but not their fault since it was the distributor/supply chain issue. They kept me in the loop with regular updates and everything turned up well packaged and as expected. Was great value too and I suspect they even made an effort to give me one ball of each design.

30 de setembro de 2022
logótipo da Onyx Dawn Games

Resposta da Onyx Dawn Games

Thank you for taking the time to leave a review and glad to hear you are happy with your items! Thank you for your patience and trust in us too.

Classificada 5 em 5 estrelas

Pleasant experience

Pleasant experience informed all the way from purchase to delivery.
Would definitely make a purchase from here again.
Thank you

9 de setembro de 2022
Classificada 5 em 5 estrelas

Prompt delivery of pre-order

Prompt delivery of pre-order after release date, well packaged. Very happy and will use again in preference to the Bezos machine - so get those pre-order items onto your webpage please!

16 de setembro de 2022
logótipo da Onyx Dawn Games

Resposta da Onyx Dawn Games

Thank you for your review and noted on getting some pre-orders up sooner, definitely something we'll work on! :)

Classificada 5 em 5 estrelas

Superb service

Superb service. Very helpful when contacted with a question about the product prior to purchasing. Speedy delivery. Would highly recommend - use them over Amazon!

2 de setembro de 2022

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