Rapid call back within 2 minutes. The female colleague took time to talk through the entire issue, options and every step that was required it was a more complex fix than was initially envisaged,... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Super product. Great to be able to track the process and received emails at key points. Once "approved" the chromebook arrived very quickly - within seven days - I was expecting it to be closer to the... Ver mais
Top price trade in and free laptop made my new phone purchuse a top deal. Had to return old phone, after new phone received and claim laptop promotion but whole process was made easy by plenty of ema... Ver mais
Good promotion. Got a free Samsung Fit3 smartwatch when I ordered a new phone directly from the Samsung Store online. It said it would take up to 45 days for the watch to be delivered and I think it t... Ver mais
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fantastic service
Great product very quick delivery. Very impressed with the chrome book many thanks 😊
Outstanding communication and customer…
Outstanding communication and customer service
Always have a great experience with…
Always have a great experience with Samsung. Thank you for the free Chromebook love it.
Unexpected bonus to buying a new…
Unexpected bonus to buying a new Samsung phone. The process was fairly easy to follow and I am delighted with my prize.
Samsung Promotion
I recently purchased a mobile phone which incorporated the free chromebook offer.
I completed the request and sent it and received an email to say the promotion was accepted and then I received another email to say that I was not eligible.
I made various calls to O2 and Samsung to find out what the issue was as I was eligible and they could not find a reason as to why, this was distressful.
I had to send a photograph of my the mobile which I had purchased alongside the date and time, this was not easy to do.
The staff were at all times helpful and polite but I find not having a reason for why unsatisfactory.
Took longer than stated for claim to be…
Took longer than stated for claim to be verified. But once it was i had the reward cone through very quickly. Fast response to email questioning why claim hadn't been accepted and an easy process.
I was kept updated with the progress of…
I was kept updated with the progress of my order and the anticipated day and time of arrival
The order arrived on the information given.
Did you really want to fulfill the promotion promise?
Eventually given the go ahead to receive the free chromebook but it was a real challenge with too many hoops to jump through, almost as if they didn't want to fulfill the offer.
Excellent Experience with Samsung S24FE Promotion!
I recently participated in the Samsung S24FE mobile phone promotion, where Samsung promised to provide a Chromebook as part of the offer. I’m happy to say that they delivered exactly as promised! The claim process was smooth, and the service team was efficient in assisting me throughout. Receiving the Chromebook as expected was a great experience, and I appreciate Samsung’s commitment to fulfilling their promotions. Overall, I’m very satisfied with the process and would definitely recommend Samsung’s promotions to others.
Free gift promised and just received.
Great promotion
Great promotion, easy to redeem, fantastic gift
Its a great initiative
Its a great initiative , easy to apply for and upload receipts, my sister is really enjoying her Samsung flip (so soft to touch and easy to navigate) and Galaxy tab s6 lite
It's great to have this
Very easy to make a claim
Very easy to make a claim, you ate able to keep track to ensure everything goes smoothly and that your order has been sent and also keep track on when you will receive it, highly recommend. Thank you
Submitting the claim wasn't completely…
Submitting the claim wasn't completely straightforward but aside from that, the overall experience was great. I was well informed of progress.
great to have received free buds
It was great to have received free earbuds and within the set timescale. The company informed me via sms and email at what stage of the order process it was for me to anticipate my new gift
Delighted with the service and the item.
Easy to get reward
Easy to get reward - good communication - loving my new laptop
Over the moon
Over the moon , Great customers service , continuously updated through the entire process from the day when i submitted my application till I got my device delivered.
Thank you for your great customers service.
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