Rapid call back within 2 minutes. The female colleague took time to talk through the entire issue, options and every step that was required it was a more complex fix than was initially envisaged,... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Super product. Great to be able to track the process and received emails at key points. Once "approved" the chromebook arrived very quickly - within seven days - I was expecting it to be closer to the... Ver mais
Top price trade in and free laptop made my new phone purchuse a top deal. Had to return old phone, after new phone received and claim laptop promotion but whole process was made easy by plenty of ema... Ver mais
Good promotion. Got a free Samsung Fit3 smartwatch when I ordered a new phone directly from the Samsung Store online. It said it would take up to 45 days for the watch to be delivered and I think it t... Ver mais
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I was so delighted to get my free…
I was so delighted to get my free Chromebook with new my Samsung fold 6. So easy to claim , excellent 👌
Galaxy ultra upgrade
Having replaced an ageing Galaxy Ultra with a newer model the service from Samsung was seamless and excellent.
It was so easy to claim
Happy with service from opia and samsung
I made 2 claims both for samsung products..one was a £200 cashback which i received earlier them the 45 days they suggest. The other was a free chromebook which again was recieved early..I had no problems filling in the claim form and found it quite simple and straightforward. Once they accepted my claim I was emailed to say claim accepted and would receive gifts within 45 days..I am very happy with opia and samsung for the ease and quickness from day 1 of claim until gifts recieved
I rally appreciate for your service and fast response to…
I really appreciate for your service to process my claim and send me amazing reward very fast. it's amazing device for me and my family
thanks a lot 🙏
Don't expect to get what you apply for
The option to get a tablet was available, but by the time it was sent I had to have a chromebook as apparently they were so popular they didn't have any in stock. Other then that the delivery was quick once the reward was sent.
Another flawless transaction from the…
Another flawless transaction from the best tech company.
Absolute shambles of an experience
Absolutely appalling process from start to finish. I was made to jump through hoops to actually be confirmed for the 'free gift' (had to send documents time and again) They then sent me the wrong item and I had to return it myself. I advised I was unable to print a returns label and they were not interested in helping me resolve this. They told me the post office would help. The post office said they wouldn't. Still I received no support in getting a label printed. Completely unhelpful at every step.
Slow and tedious
The claim went through but wasn't approved or even assessed until I called weeks after. It took ages to arrive but was updated when it would arrive and given a tracking number.
Great gift promotion
Great gift promotion. Will make me stay with Samsung
Great customer care
Great customer care. Clear information provided.
Great experience
Great experience
The promotion claim process was very clear and easy , I was kept informed and updated throughout the process and the product was delivered quickly thank you
You did exactly what was said ,t was…
You did exactly what was said ,t was apleasant experience
Samsung Rewards
Made a claim for a free gift after purchasing a new Samsung phone. Application was easy, and I received the item within the estimated time. Excellent.
Great offer
Great offer! The promotions offered by Samsung are always really generous and definitely worth taking advantage of. The claims process is very easy & I got a response very quickly. The item arrived well before the end of the 45 days expected.
Galaxy buds
Excellent great product easy to use and very great looking product as always samsung delivered thankyou
Lengthy Process, but worked out.
Although it was a lengthy process, and I had to follow up once, everything worked as it should in the end.
Great experience from start to finish
Great experience from start to finish
Item arrived as promised by Royal Mail. Thank you Samsung for the promotion offer
Superior Samsung Products are The Best!
I was thrilled to receive my free gift Galaxy Chromebook. Samsung products are superior quality.
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