Rapid call back within 2 minutes. The female colleague took time to talk through the entire issue, options and every step that was required it was a more complex fix than was initially envisaged,... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Super product. Great to be able to track the process and received emails at key points. Once "approved" the chromebook arrived very quickly - within seven days - I was expecting it to be closer to the... Ver mais
Top price trade in and free laptop made my new phone purchuse a top deal. Had to return old phone, after new phone received and claim laptop promotion but whole process was made easy by plenty of ema... Ver mais
Good promotion. Got a free Samsung Fit3 smartwatch when I ordered a new phone directly from the Samsung Store online. It said it would take up to 45 days for the watch to be delivered and I think it t... Ver mais
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Laptop was delivered with damage to the…
Laptop was delivered with damage to the box. I emailed customer support who replied with a template of questions despite most answers already being in my first email. I responded straight away with all required information but haven't heard back.
Although I had to wait more than 5 days…
Although I had to wait more than 5 days to find out whether my application was successful after that I was kept aware when I would receive my promotional gift.
My gift also came quicker than 45 days specified and once I was told it was dispatched...it came very quickly.
My gift is great. Thank you
Such an easy process
Really simple to apply and very transparent update on status each step of the way.
Very easy to fill in forms and quickly…
Very easy to fill in forms and quickly delivered
Super easy to process
Super easy to process, came earlier than stated on the dispatch email. Thanks
It was hassle free
Quick simple process and always kept…
Quick simple process and always kept informed of the claim
SAMSUNG PROMOTION
We purchased a new phone and was asked to enter a Samsung Promotion in which I would receive a gift. When the gift arrivied, which I was expecting it to be a informative book of some kind, myself and my husband were thrilled to have received a new Chromebook in the post and I would like to say a big, big, thank you to the company for providing this gift which we will enjoy using. Many, many thanks.
A great free gift that strengthens my…
A great free gift that strengthens my affiliation to Samsung.
Easy process
Easy process, kept updated, delivery within given timescale
Fantastic service arrived when they…
Fantastic service arrived when they said with no problems.
Great promotional gift,didn't take to…
Great promotional gift,didn't take to long to arrive, love samsung products, i don't ever get anything for free, so was really happy with my gift.
Promotion gift was delivered on time…
Promotion gift was delivered on time and in excellent condition.
Samsung store in Westfield Stratford…
Samsung store in Westfield Stratford was amazing especially Ria. She help me loads and also helped with the additional computers. Brilliant service from Samsung.
Great promotion
Great promotion. Easy to claim and product sent well within time frame.
Great promotion
I upgraded my phone to a galaxy s24 in December. I was then told that I could claim a free Galaxy Tablet as part of a promotion. It was really easy to claim and I received my tablet around 3 weeks later. Really happy with both the phone and tablet.
Excellent service all round.
Recently received my Chromebook Go laptop, as a promotional gift. Everything went perfectly, easy to provide proof of phone purchase and chromebook arrived well within 45 day timescale. Very satisfied with whole service from Samsung.
I was kept fully informed on the…
I was kept fully informed on the progress of my order.
Delivery before expected date
Delivery before expected date. Well packaged and exactly as described.
Very good happy easy service.....kept…
Very good happy easy service.....kept me upto date with everything.....and have me a clear and true delivery time....10/10
A Experiência Trustpilot
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