Very disappointed in the customer service at this company. I made an error in my original order, and let them know within 1 hour I needed to make a change. Sent by email and through the contact for... Ver mais
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Leia as opiniões dos outros
I bought a poster and a frame from the website and the package came even a bit earlier than I had anticipated. Items were just as described on the website. I am very satisfied with the purchase!
Belles variétés de produits sur leur site internet, mais je demeure en attente de recevoir ma commande depuis le 16 février (nous sommes le 9 mars). Deux courriels sans réponses, aucun message m’avisa... Ver mais
My wallpaper looks so good and the install was relatively painless. Print is high quality, and the thickness and texture of the paper makes lining up seams pretty slick. Shipping was right on time, in... Ver mais
Informações sobre a empresa
Escrito pela empresa
**Our reviews are now posted on Reviews.io, all reviews on Trustpilot.com will not be managed.** Affordable minimalist wall art posters, art prints, and design oak frames for your home and office décor. Create your own unique wall gallery from our exclusive collection of abstract wall art, black & white prints, botanical and landscape posters. Designed in Montreal. Ships worldwide.
Informações de contacto
6300 Park Avenue Suite 605, H2V 4S6, Montréal, Canadá
- +1 888-570-3745
- support@oppositewall.com
- oppositewall.com
3,1
Aceitável
4 mil opiniões
Sem histórico recente de solicitação de opiniões
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Frames were packaged really well but I…
Frames were packaged really well but I nonetheless found a crack on one of my frames that I ended up having to sharpie over. I also noticed another crack that was just painted over. Overall good but a bit disappointed with the cracks due to the high price.
Edit: Changing my review from 4 to 5 stars because of excellent customer service. Sifa from Opposite Wall reached out to me to address my issue with the cracked frames and I am very pleased about the outcome! Definitely would recommend this company.
20 de janeiro de 2023
Resposta da Opposite Wall
Hi Yohana,
Thank you for taking the time to write to us about this issue. A customer service representative will reach out shortly.
Have a good day!
Opposite Wall Team
Extremely pleased by my purchase and…
Extremely pleased by my purchase and service :)
19 de janeiro de 2023
Great Overall
Quick shipping, great customer service, easy process, items as advertised
12 de janeiro de 2023
Resposta da Opposite Wall
Bonjour Bellamy,
Toute l’équipe vous remercie pour votre avis positif. L’opinion de nos clients compte beaucoup pour nous. En espérant vous revoir pour obtenir la 5ᵉ étoile!
Bonne journée!
L'équipe Opposite Wall
Classic and wide selection of products
Classic and wide selection of products, fair pricing, and Canadian! Fast free shipping was an added bonus. Quality items once arrived! Made a second order already.
16 de janeiro de 2023
Good product !
8 de fevereiro de 2023
My clear front came with a smudge…
My clear front came with a smudge marking that would not come out. Contacted customer service and they had me a new one the next week. Very thankful.
1 de janeiro de 2023
My go to framing shop …
This is the second time I’ve ordered from Opposite Wall. I love the selection of frame sizes and the variety of mat openings. It’s a really economic way to frame things. The delivery is quick and well packaged to ensure safe arrival of your goods.
6 de fevereiro de 2023
Product was as advertised
7 de fevereiro de 2023
Fast service
Fast service. Corrected my order when needed. Product as described and looks good as final product. I will order from here again.
18 de janeiro de 2023
Very Nice
I purchased 4 frames and a print. The quality was great, frames are not glass but you can’t tell. The print was clear, prices were good and shipping was fast.
25 de janeiro de 2023
Support is very responsive and item…
Support is very responsive and item arrived quickly via international post!
19 de janeiro de 2023
Super service, super print!
J'adore mon print et j'ai reçu un excellent service client.
6 de fevereiro de 2023
Beautiful frame
Beautiful frame, arrived in perfect condition, exactly as stated.
24 de janeiro de 2023
Quality wood & mat, poor components
Hello, really appreciated the real wood frame and variety and pricing of mat options. I'm leaving 3 stars to inform you of the inferior quality of your metal clips. I have other frames with this clip style where the metal is robust and pliable. 50% of your clips (maybe only a mm thick?) snapped off at the tip, making securing the frame backing extremely difficult. I would have happily paid $5 more in the cost of a $50 frame for more robust clips. Thank you.
26 de janeiro de 2023
Resposta da Opposite Wall
Hi Samara,
Thank you so much for your feedback. We are sorry you are not satisfied with your order. A customer service representative will reach out to you soon to help you with your order.
Have a good day!
Opposite Wall Team
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