Hi Bri,
I apologize for the booking issue, and Tom has been on calls back-to-back this entire day. Literally on one right now and was on one when he texted you back minutes ago.
So, he briefly communicated that at the time you booked the other attendees had their names as their zoom names but there was a name on the zoom he didn't recognize, and he removed it from the call.
I am now implementing a new policy that when attendees have an unrecognized name to let them in the zoom anyways until we can confirm it is not the candidate who booked.
Also, both Tom and I would be happy to hop on with you asap to get you access to our app and opportunities as soon as possible.
As far as getting ghosted twice, I only see one booking from you in 2026 and one in 2025 where it looks like you we're able to connect with Gage in 2025 and he applied to multiple offers on your behalf. Unfortunately, Gage resigned in January of this year, and we did not assign you to a new recruiter and I apologize for that.
You are now assigned to Tom and I'm happy to help you out as well if you'd like.
Also, the last time you connected with us was before we created the app. Since then we have multiplied the amount of opportunities we're recruiting for, and most reps find that the app makes it easier to go through the opportunities and apply to what they like. Once you have access you can apply to everything through the app but we do need some information from you before we can get you access to it. (We do this on the zooms we mistakenly removed you from).
I hope this clears up what's happening and I apologize for you being removed from the zoom earlier today and for not reassigning a recruiter for you since Gage left.
If you are still interested in getting access to the app and working directly with a recruiter again, please let us know and we'll be happy to make that happen as soon as possible.
What happened with you is not up to our standards and if you'd like to give us another chance we look forward to helping you land your next role.
Truly,
Kyle Farman