Mega sød og hurtig kundeservice! Jeg sendte en mail og fik svar fra chatbot med det samme, under 24 timer senere svarede deres kundeservice team (tak for hjælpen Pernille og Christian). Plus, de har l... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Mega sød og hurtig kundeservice! Jeg sendte en mail og fik svar fra chatbot med det samme, under 24 timer senere svarede deres kundeservice team (tak for hjælpen Pernille og Christian). Plus, de har l... Ver mais
A empresa respondeu
Am 20. Februar habe ich eine Bestellung aufgegeben, die ich stornieren musste, da es das falsche Produkt war. Die Rücksendung wurde am 28. Februar verbucht. Was mich jedoch extrem enttäuscht, ist, d... Ver mais
A empresa respondeu
The quality of the clothing is truly super, and the value for money is outstanding. I would especially like to highlight the courteous and friendly service of your staff. Thank you very much!
Excellent customer service! I had an issue with the seams of a few shirts coming apart after a few months. They were all one color and none of the other shirts I ordered had the same problem. I had pu... Ver mais
A empresa respondeu
Organic Basics is a Copenhagen based brand making underwear, activewear and everyday essentials in organic cotton and recycled materials.
Værnedamsvej 12A, 1619, Copenhagen , Dinamarca
Respondeu a 92% das suas opiniões negativas
Geralmente responde em 48 horas
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The quality of the clothing is truly super, and the value for money is outstanding. I would especially like to highlight the courteous and friendly service of your staff. Thank you very much!
Israeli owned. Bought by Israeli company, the quality of material has drastically changed, there is not much transparency of the sourcing of materials and its certainly not ethical anymore.

Resposta da Organic Basics
Fabrics and fit is very nice, good packaging, great costumer service

Resposta da Organic Basics
Mega sød og hurtig kundeservice! Jeg sendte en mail og fik svar fra chatbot med det samme, under 24 timer senere svarede deres kundeservice team (tak for hjælpen Pernille og Christian). Plus, de har lækre materialer og fed klimapolitik. Dette bliver ikke mit sidste køb hos Organic Basics.

Resposta da Organic Basics
super responsive to my questions and love their products!

Resposta da Organic Basics
I’m a returning customer because I the design and quality. Also the package is nicely wrapped. Nothing but love!

Resposta da Organic Basics
Such a great company. Super quick delivery. Had a small issue with my order, they refunded it plus some on a gift card and resolved it really fast. Excellent service.

Resposta da Organic Basics
Great products and great customer service - will definitely be buying again x

Resposta da Organic Basics
Great quality material, nice packaging, highly recommend it

Resposta da Organic Basics
In general I have to say I like the store and brand. Lovely clothes, prices are okay, good website, timely delivery and so forth. However, I ordered to Switzerland for the first time with my last order as delivery was free (supposedly). I got my package and everything was just fine - until I got a letter in the mail like a week later from the Post. I got hit with a hefty (quite substantial) fee for logistics. Where in other shops it is often all duties and customs prepaid or otherwise potential additional cost are disclaimed, I think this here to be quite misleading and intransparent and found the whole experience rather unpleasent and disappointing. If you're a customer from Switzerland I can only discourage you to order - unless you have a delivery address across the border of are prepared to pay quite a bit on top of the price of the items themselves...

Resposta da Organic Basics
Bra is light but supportive. Fabric is soft and comfortable. Customer Service was extremely attentive and helpful. Will be a repeat customer

Resposta da Organic Basics
i like that you can filter by the different types of material since i value buy certain non-toxic fabrics. i like that there are various styles, there's diversity of shape and size in the models, and affordable options

Resposta da Organic Basics
their return policy leads me to never order with them again. None of the items fit nicely, and I’m a standard 1,68 female size S. Return is 12(!) euros. They make you print the return label, and print shops are very scarce nowadays. And theeen you need to drive to a specific DHL. Such a big hassle and this buy has only cost me extra money. Not worth it
Love the look! The premium trunk unfortunately have a tendency to split at the bottom to fast…
I love the range of underwear - super comfy, simple and colourful. Amazing customer service and always speedy delivery despite coming from Europe.

Resposta da Organic Basics
Me encanta la marca, aunque me falta que tenga el sello Oeko-tex para que termine de ser perfecta! :D
Excellent customer service! I had an issue with the seams of a few shirts coming apart after a few months. They were all one color and none of the other shirts I ordered had the same problem. I had purchased order protection however I was past the 45 day period for claims and they still honored my claim which was wonderful.

Resposta da Organic Basics
Ich habe meine ersten BH bei Organic Basics gekauft, die Qualität ist hervorragend. Vor allem, wenn man einen BH für unter einem engeren T-Shirt sucht, ist der Core Wireless Plunge BH genial!

Resposta da Organic Basics
I love this company so much the quality and price is amazing.

Resposta da Organic Basics
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