Organic Skin Care Opiniões 

459
TrustScore: 2.5 em 5

2,5

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Inputted my card details and then had an email from my bank that my card had been added to an apple pay wallet - I have a Samsung. Froze and cancelled my card immediately. Fraud, do not use.

Classificada 1 em 5 estrelas

I've tried twice to order from here. Each time it says shipping will be updated within 72 hours. However, after a week of silence I reach out and it takes multiple times of reaching out to finally tal... Ver mais

Classificada 5 em 5 estrelas

First of all, the Organic Skin Care web site is very user friendly. Most importantly, however, is the exfoliant is practically a miracle worker. I ran out of it months ago and never found it locally... Ver mais

Classificada 1 em 5 estrelas

Package came with a big damage(poor packaging for liquid materials)products came out and can't be used as a normal. Customer service, yes same day as well they text me back with promises to resend ano... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Clínica de dermatologia
  2. Farmácia

Escrito pela empresa

Organic skin care brands like: Eminence, Purorganic, ilike, Emerge Labs Skin Care caters to curing skin ailments and they also preserve the natural attributes of the human skin which collectively makes it a perfect solution.


Informações de contacto

2,5

Mau

TrustScore: 2.5 em 5

459 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,5

Todas as opiniões

(459)

3 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

I have emailed twice

I have emailed twice. You do not respond. Products delivered without notice to hot mailbox in 105 degree temps. Samples were melted. Products so hot they had to be refrigerated.

1 de julho de 2024
Classificada 1 em 5 estrelas

I am extremely disappointed with my…

I am extremely disappointed with my experience ordering from this shop. The shipping process is unbearably slow, taking an unreasonable amount of time for my order (#274416) to be delivered. Despite receiving multiple emails claiming that my order has been shipped, when I check the status with USPS, it shows that the order does not exist. I have sent several emails to the shop seeking clarification, but I have not received any response. This level of customer service is unacceptable, and I strongly advise others to avoid this shop.

12 de junho de 2024
Opinião espontânea
logótipo da Organic Skin Care

Resposta da Organic Skin Care

Hi Ana,
International shipping takes longer than usual cause it has to go through US and Canadian customs, and it's completely out of our control.
Your order was shipped promptly. Please follow this link for the latest updates: https://www.goglobalpost.com/track-detail/?t=SDC020960401215787&ref=landing

Classificada 5 em 5 estrelas

Customer Service

My review is about Customer service. 5 stars for Ann Dumo. I received an order of Kleem Eye cream but the pump was faulty. I contacted Customer service and Ann was very prompt and helpful in her response. I received a replacement eye cream within a fortnight of my initial email Thank you Ann. I would also like to recommend Kleem products. Excellent results !

13 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

This store has lost my trust and I am…

This store has lost my trust and I am no longer a customer. I ordered 2 items (Dr. Schrammek Super Gentle Cleanser - 200 ml, Dr. Schrammek Time Control Eye Cream - 0.5 oz) but only received one of them. I emailed, wrote, called, but received no response. I think I lost $82. If you don't want to lose your money, stay away from this store.

2 de maio de 2024
Opinião espontânea
logótipo da Organic Skin Care

Resposta da Organic Skin Care

Hi Anna,
Your $82 Time Control Eye was refunded. Refund #273709 - April 17, 2024, 9:30 am. Check your account.
Check your emails and credit card statements before posting negative reviews.

Classificada 1 em 5 estrelas

product substituted without my consent by one much cheaper and the refund was never processed.

Of the 3 items I ordered, one item was: Biodroga Lotus & Science Anti-Age Night Care - 50ml × 1, priced at $140 (non-discount).
However, that product was substituted for another: Biodroga Anti-Age Cell Formula Night Care – 50ml, priced at $107.20 (non-discount), so 25% CHEAPER.

I see 3 main problems with this order:
1. A replacement was made for an item without my consent. You do possess my telephone number and email address, which would have permitted you to contact me regarding the replacement.
2. The original price (non-discount) for the replacement is 23.4% CHEAPER, resulting in an overcharge.
3. Not only is the alternative less expensive, but it also fails to meet the requirements of my age and skin type.
After mailing back the wrong item, which was delivered on February 6, 2024 no refund was processed since then (today is 2/20/2024).
I called the company twice and never received a call back.
I am profoundly dismayed by such lack of professionalism.

26 de janeiro de 2024
Classificada 1 em 5 estrelas

Reselling cheap chinese products and…

EDIT REPLY TO OWNER: This is not a fake review. I exist, and i wrote my experience. How convinient is it that you think every negative review is a fake review.

Reselling cheap chinese products and marking up prices to look like they are some premium company. Stay away. See their google reviews, you will see for yourself the truth behind this company.

5 de dezembro de 2023
logótipo da Organic Skin Care

Resposta da Organic Skin Care

This Is A Fake Review. You Should Know Better' Bad Karma To That.

Classificada 5 em 5 estrelas

Great product line

I love these products! I had a facial at a salon and they used them. I was worried because I have very sensitive skin and a lot of the ones on the market irritate my skin. So glad I found their website so I can order refills!

5 de novembro de 2023
Classificada 4 em 5 estrelas

great source for organic skin care…

great source for organic skin care products. I use Ilike products and they can be hard to find.

I'm a little spoiled by Amazon's turnaround time so wished the delivery was faster, but unlike Amazon they had every thing I wanted.

1 de novembro de 2023

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