Original Dating  Opiniões 

352
•
TrustScore: 3.5 em 5

3,3

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I booked tickets for a lock and key party age 30-45 at the Box Brindley Place. When we arrived we were told the event was 45-55 and there must be an error with the websites. This also happened to anot... Ver mais

Classificada 4 em 5 estrelas

A good fun night. Unfortunately not many people turned up but that actually made it more fun as everyone could mingle and we all went out for a drink together afterwards.

A empresa respondeu

Classificada 4 em 5 estrelas

Enjoyable session in Cambridge. Format was easy to navigate, good balance of male/female attendees, and 4-5 minutes per person seemed just right. It was a shame that there weren't as many people ther... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Nice location, no loud music, no club vibe, just a welcoming simple athmosphere almost home like. Venue very close to main transports and welcome drink of choice. The hosts did do a good job breaking... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de encontros

Escrito pela empresa

If it's speed dating London you're looking for you have come to the right place. Original Dating is London's established speed dating and singles events company providing high quality dating events for Londoners at venues across the capital and in cities across the UK. Expect well attended events at superb bars attended by the kind of people you want to meet. Our speed dating events are guaranteed. If you don't meet someone you want to see again, your next event is totally free. We work tirelessly to provide quality events for singles however sadly this platform is used as a stick to beat us with. We don't shy away from negative feedback and always aim to resolve any complaints positively.


Informações de contacto

3,3

Aceitável

TrustScore: 3.5 em 5

352 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 61% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,3

Todas as opiniões

(352)

87 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Kind hosts

Kind hosts, relatively quiet pub, easy to use website for matching with and messaging people.

25 de outubro de 2024
Opinião espontânea
logótipo da Original Dating

Resposta da Original Dating

Catherine, thanks so much for sharing your feedback.

Classificada 4 em 5 estrelas

I attended the coffee lovers speed…

I attended the coffee lovers speed dating event in London yesterday. The host was great and the idea of a coffee lovers speed dating really suited me. I don't drink and I don't tend to go to bars at night. The quality of the men wasn't great but that wasn't Original Dating's fault. I would do this type of speed dating again.

2 de novembro de 2024
Opinião espontânea
logótipo da Original Dating

Resposta da Original Dating

Thanks for your lovely works Jane!

Classificada 5 em 5 estrelas

Best so far

I've been to a few of these types of events, run by other companies. For me, this was the best so far. Keith was an excellent host, and took the time to explain how everything worked in detail. The online platform is also the most accessible and responsive I've used for these kinds of events. Well done team!

26 de outubro de 2024
Opinião espontânea
logótipo da Original Dating

Resposta da Original Dating

Your review really made our day!

Classificada 4 em 5 estrelas

Speed dating

I attended an event in St Albans this week. The first time I have attended speed dating. The people I met were friendly and the host was very accommodating. The only criticism I had would be the venue. There was little parking and it was cold. However the pub staff were very friendly. I would recommend and attend again

31 de outubro de 2024
Opinião espontânea
logótipo da Original Dating

Resposta da Original Dating

Thanks so much for your review, Sarah x

Classificada 3 em 5 estrelas

A strange event

I have never experienced a speed dating event before and I was quite nervous, I didn’t know what to expect. It was difficult to know who the host was, I managed to work it out. The event went very quickly and the time with the dates seemed inconsistent. Some felt exactly 4 mins, some felt shorter and others longer. The event finished 55 mins after it started and that was it. I find it difficult to talk to strangers at the best of times but then to just mingle felt a bit strange, it felt really rushed, needless to say I left.

13 de junho de 2024
Opinião espontânea
logótipo da Original Dating

Resposta da Original Dating

Hopefully strange in a good way Rebecca! Thanks for sharing!

Classificada 5 em 5 estrelas

I attended a Lock & Key event in the summer

I attended a Lock & Key event in May, my 3rd and best yet. The venue, near Bank was easily located and nicely chosen, big enough, and drinks reasonably priced for the area. I do think it would be good if the event started maybe half an hour earlier, to better allow people to leave in good time for trains home. I also think the age guides could be reviewed (I found the separate “over 40” event wasn't well attended, perhaps as the Lock & Key is branded for those up to age 45).

4 de maio de 2024
Opinião espontânea
logótipo da Original Dating

Resposta da Original Dating

Ah lovely to read this!

Classificada 5 em 5 estrelas

Original Dating is Original!

Original Dating is always well organised and executed. Lisa had been always kind and friendly and supportive of new nervous singles. I always had so much fun going to those events even though I never been matched with anyone.
Many thanks,
Adam Gotfree

10 de outubro de 2024
Opinião espontânea
logótipo da Original Dating

Resposta da Original Dating

We do try our best. Thanks so much.

Classificada 5 em 5 estrelas

Very professional dating company

Very professional dating company. Events are always well attended and organised well for a fun evening.

5 de outubro de 2024
Opinião espontânea
logótipo da Original Dating

Resposta da Original Dating

Thanks Toni, we aim to do our best so it's lovely to read this.

Classificada 5 em 5 estrelas

A very good experience, highly recommend

A very good experience. The venue I visited was fantastic. The host was a very welcoming and very very good and the organisation was also of the highest standard.

10 de outubro de 2024
Opinião espontânea
logótipo da Original Dating

Resposta da Original Dating

Hi Paul, enormous thanks for your kind review. We will have a spring in our step all day!

Classificada 1 em 5 estrelas

Worst Speed dating i've been on.

Worst Speed dating i've been on.
Hardly anyone turned up for the 2 events that I attended.
All round, I travelled 60 miles for the events plus a couple of drinks.
One of the bars I attended told me they had stopped dealing with them because they were a waste of time.
Given the usual next event free ticket.
Worse than the actual event is the shocking customer service.
I think a company that describes itself as Britains no1 dating site should be able to issue a refund after going through all the above.
That was refused and then they stopped replying to my emails.
Avoid like the plague!

4 de julho de 2024
Opinião espontânea
logótipo da Original Dating

Resposta da Original Dating

Hi James, thanks for your feedback. Wishing you all the best on your dating journey!

Classificada 1 em 5 estrelas

Shocking service/no refund despite cancelled events

Shocking. I've been asking for a refund for months, after they cancelled my Oct 2023 Leeds event and then a further event and haven't rearranged one for my age group since. They first replied to my request for a refund with the offer of a midweek event in Manchester. When I pointed out that would be a 4 hour round trip after work, they did not respond. They have not responded to any emails since. The 'hotline' phone number is an answer message directing you back to the website. Daylight robbery.

11 de outubro de 2023
Opinião espontânea
logótipo da Original Dating

Resposta da Original Dating

Hi Jane, We're sorry to read your review. We're a small, busy team and some time things can slip through the net. My understanding is that this matter has now been resolved to your satisfaction.

Classificada 5 em 5 estrelas

Definitely the best speed dating company!

Speed dating is not perfect but no form of dating is ever going to be perfect. These guys are doing their best to make it work.

As someone who has been to a number of events with different companies these are the reasons I think Original Dating are the best:

- Their website actually works. People actually have profile pictures which makes it easier to remember and match with people.
- No need to contact customer service if you want to reschedule or claim the event guarantee. This can all be done through the website.
- Their events are well organised. The hosts are approachable and appear to have been trained well.

Obviously meeting people at the events is what speed dating is about but the way the events are organised and the post-event experience in terms of using the website are important too. This is why Original Dating are my favourite speed dating company.

16 de agosto de 2024
Opinião espontânea
logótipo da Original Dating

Resposta da Original Dating

Chris, massive thanks for taking the time out to share your positive feedback of our service. We are a small business and reviews like this really give us a boost!

Classificada 1 em 5 estrelas

Waste of time, money and false advertising

Arrived and only 7 other people were there, despite their advertising stating that it was popular and "expect to meet 15-20 [people] during the speed dating rounds." It also stated "FREE WELCOME COCKTAIL UPON ARRIVAL," which did not happen. Despite emailing and asking for a refund after the event, all I got as a response was "thank you for your feedback" and they refused to refund me. Eventually I managed to get a refund through PayPal for the event which took a few weeks. Avoid this company.

20 de julho de 2024
Opinião espontânea
logótipo da Original Dating

Resposta da Original Dating

Hello Robert,

With the best will in the world, and given we've done this for over 20 years, experience tells us that when it comes to speed dating events they don't always go to plan. This is because we cannot control if everyone will attend the event they have a ticket for. Fortunately on most occasions enough tickets holders do turn up to make for a very successful event. We're sorry that on your occasion this doesn't appear to have happened.

We do offer a guarantee whereby you can attend again free should you not anyone you wish to see again.

Classificada 5 em 5 estrelas

All worth it!

I really enjoyed the lock and key party. And the padlock and key was a really nice icebreaker! The hosts were welcoming. It was my first time attending such an event and it surely made a good impression on me. I met some lovely people whom I had good connections/conversations with…you never know what may happen from here☺️Keep up the good work Original dating. Its worth a try!

3 de agosto de 2024
Opinião espontânea
logótipo da Original Dating

Resposta da Original Dating

Huge thanks for your kind words, Mimi!

Classificada 1 em 5 estrelas

In response to the reply I received…

In response to the reply I received below - I DID send you an email on the night of the event. Two days later you still have not responded, even to apologise as now the matches have been released and its too late as my profile was not even added to the night to match with. Making attending that night a complete waste of my time and money.

It was part of an email trail, where 'Marinelle' made the booking. My credits were also not added to my account.

Looking at the other reviews I can see this also happened to another woman in June 2024, and yet you struggle to fill your events with female participants?

You can find the time to respond to Trustpilot reviews but not to your actual emails to deal with the problem (but still have the cheek to tell me to email?) How about you actually sort the problem out?

Edited update - they sent me a booking email today, 3 DAYS after the event had past (and presumably when your profile is matched to the event), and then sent me a gaslighting and condescending email implying that I was booked in all along and just didn't know how to put in my matches. Unfortunately for them I took a time and date stamped screenshot of my 'Events' page yesterday showing that the event was not on my profile 2 days after the event had past.

No acknowledgement of their mistake, certainly no apology, and no offer of a refund for the money spent, let alone the time wasted. Incredibly unprofessional.

I will be complaining to Trading Standards as I have not received the service paid for and encourage anyone else who has been let down by Original Dating to do the same.

26 de julho de 2024
Opinião espontânea
logótipo da Original Dating

Resposta da Original Dating

Our customer team appears to have resolved the client's issues. We wish you all the best for your dating endeavours.

Classificada 1 em 5 estrelas

Follow-up Reply to Original Dating

Follow-up Reply to Original Dating reply of
Jul 18, 2024

Dear Original Dating,

I’m writing again in response to your previous message, as I still find it both unsatisfactory and troubling. Your continued dismissal of my concerns demonstrates a lack of understanding and responsibility. I made it clear that my mental health struggles were impacting me, yet I received no acknowledgment or support from your team—just a vague suggestion to speak to a professional.

This issue isn’t just about one individual response; it’s about the systemic failure to address the needs of people who are struggling, particularly when it comes to mental health. I expected a genuine effort to engage with me and offer some form of support, or at the very least, an acknowledgment that the experience I had was not acceptable.

Instead, you have failed to address the real problem here. It is not enough to ignore or deflect feedback, especially when it concerns the well-being of your participants. I request that you take responsibility and review how mental health concerns are handled at your events. This should not be swept under the rug.

I look forward to hearing how you plan to address this issue.

Regards,
Charlie

20 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

If I could give zero

If I could give zero, I would. Not worth the money paid. Drinks extortionate. Started late, not everyone turned up. Disappointing field of people. Would not attend again. It is 3 hours plus of my life that I can never get back!
please note that 3 of the 8 males attending this event were the same as a year ago. Really poor field. A rip off.

12 de julho de 2024
Opinião espontânea
logótipo da Original Dating

Resposta da Original Dating

Dear Joy, Many thanks for your review.

I'm afriad, that as external event organisers we have no influence over the prices of drinks changed at our venues. Jamies Tuder St is in Central London however so perhaps somewhat more expensive than some areas. This is not a complaint we've recieved before.

Our hosts will always do their best to start on time but we rely on everyone being there to do so.

We're sorry you didn't get on with anyone you met on the evening. It's important to remember, every event is different with a different crowd attending.

Best wishes, Original Dating

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