Orion Promotion Opiniões 86

TrustScore: 2.5 em 5

2,6

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Classificada 2 em 5 estrelas

I released a country song. The first playlist I got added to was a metal playlist. Obviously anyone wanting to listen to metal would skip my song so it actually left me worse off than when I started.... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Orion Promotion is a scam! I used Orion Promotion's playlist services almost a year ago, and they stole my money. All of their playlists, absolutely all of them, were fake. My song was literally... Ver mais

Classificada 4 em 5 estrelas

OK, I launched a campaign with Orion in October of last year for an album we released with a promotion for 5 of the songs. We experienced real growth and streams. No, they weren't all in Buffalo NY... Ver mais

Classificada 3 em 5 estrelas

I've tried a few sites, but I'm not sure if these are real streams or not. I believe that some of the streams are fake because the majority of them appear to be in Buffalo. They have, however, carried... Ver mais

Informações sobre a empresa

Escrito pela empresa

Orion Promotion provides an affordable and transparent service where we bring artists and curators together to get the best potential out of your new music.


Informações de contacto

2,6

Mau

TrustScore: 2.5 em 5

86 opiniões

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Respondeu a 84% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 1 em 5 estrelas

Orion Promotion is a SCAM!

Orion Promotion is a scam!

I used Orion Promotion's playlist services almost a year ago, and they stole my money. All of their playlists, absolutely all of them, were fake. My song was literally not on any playlist, none of the links they gave me were real, they never responded to customer service, and now, after a year, they have the audacity to respond to the reviews I gave them on Trustpilot, saying that what happened is not true. ONE YEAR AFTER IT HAPPENED. Please! Do yourself a favor and never use Orion Promotion's services. They are disgusting thieves.

SCAM!!!!!!!!!

5 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Scam

Scam. Orion Promotion is a scam. I paid more than 100 USD for the promotion and they just ignored me. I received info that the song was placed on 2 playlists and that's it. I feel robbed. They don't reply to my emails. No need, the money is in their hands already. I see here the others have the same experience.
They replied to this review asking me to send an email so they can do something about it.
I have sent the email more than 2 weeks ago, and nothing happened again. Obviously, giving money to the Orion Promotion is very risky, in my case, wasted 100 USD.

12 de janeiro de 2026
Opinião espontânea
logótipo da Orion Promotion

Resposta da Orion Promotion

Hello,

We’re sorry to hear that you feel this way.

Orion Promotion does not ignore campaigns. All campaigns go through a submission and review process with independent playlist curators. The number of placements can vary depending on factors such as genre fit, curator interest, and playlist availability, and placements are never guaranteed.

Regarding support, we do respond to inquiries, but we need the campaign ID or the email associated with the order to properly review a case. Without those details it can be difficult for our team to locate the campaign.

Please contact us at support@orionpromotion.com
with your campaign ID or account email, and we will be happy to review your campaign and clarify the placements you received.

Best regards,
Orion Promotion Support

Classificada 1 em 5 estrelas

This company is a pure scam

This company is a pure scam

16 de janeiro de 2026
Opinião espontânea
logótipo da Orion Promotion

Resposta da Orion Promotion

Hello,

We’re sorry to see that you feel this way.

Orion Promotion provides a platform that submits music to independent playlist curators. Campaigns involve outreach and review by curators, and placements or results can vary depending on the track and curator selection. We do not generate artificial streams or operate fake playlists.

If you had a specific issue with a campaign, we would be happy to review it and clarify the situation. Please contact us at support@orionpromotion.com
with your campaign ID or the email associated with your account so our team can investigate.

Best regards,
Orion Promotion Support

Classificada 1 em 5 estrelas

Bad promo service

Distribution service is ok, nothing to say. But the promo service is a scam. I tried a promo pack of $200 for an estimated streaming plays around 30K, but i never received one of this. Only 2 placement of 26 playlists but fake (1000 subscribers). Stay away from them. Bad support also that they don't reply to the mail. :(

5 de dezembro de 2025
Opinião espontânea
logótipo da Orion Promotion

Resposta da Orion Promotion

Hello,

Thank you for sharing your feedback, and we appreciate your comment about the distribution service.

Regarding promotion campaigns, the estimated stream ranges shown are projections, not guarantees. Actual results depend on several factors such as playlist audience activity, listener engagement, and curator acceptance. Orion Promotion does not generate artificial streams and cannot guarantee a specific number of plays.

All campaigns are submitted to independent third-party playlist curators, and the playlists themselves are managed by those curators. Audience sizes, listener activity, and playlist performance can vary over time.

If you believe there was an issue with your campaign or the placements you received, we would be happy to review it. Please contact us at support@orionpromotion.com
with your campaign ID or account email, and our team will investigate the matter.

Best regards,
Orion Promotion Support

Classificada 1 em 5 estrelas

The worst I ever tried

The worst I ever tried. I bought a package and never got placed. After several attempts to
Fix that, many promises have been made and nothing done. Never throw your money away, put scam is this service!

16 de outubro de 2025
Opinião espontânea
logótipo da Orion Promotion

Resposta da Orion Promotion

Hello,

We’re sorry to hear that you’re disappointed with your experience.

To clarify, Orion Promotion campaigns involve submitting your track to a network of independent playlist curators. While we work to ensure every campaign is reviewed and delivered to curators, playlist placements cannot be guaranteed, as the final decision always belongs to the curator based on their playlist’s style and audience.

The campaign fee covers the submission and outreach process to curators, not guaranteed placement.

If there were follow-ups or promises made regarding your campaign, we would be happy to review the case and clarify the status. Please contact us at support@orionpromotion.com
with your campaign ID or the email associated with your order, and our team will investigate further.

Best regards,
Orion Promotion Support

Classificada 1 em 5 estrelas

STAY AWAY! SCAM!

Orion Promotion is a straight up scam. Theres no way to cancel your membership, and they added songs to the wrong artist which should be absolutely impossible??? No answers from them. I am currently disputing all my payments through my bank and taking legal action.

13 de outubro de 2025
Opinião espontânea
logótipo da Orion Promotion

Resposta da Orion Promotion

Hello,

We’re sorry to read your comment and would like to clarify a few important points regarding Orion Promotion and Orion Distribution, as they are separate services.

Orion Promotion:
Orion Promotion does not operate on a mandatory recurring membership for promotion campaigns. Promotions are purchased per campaign, and there is no ongoing subscription required to run a promotion. If you believe you were charged incorrectly, our support team can review the transaction with you.

Orion Distribution:
Music distribution and artist page management are handled through Orion Distribution or the distributor that delivered the release to Spotify. In some cases, Spotify may place a release on the wrong artist page if metadata or artist identifiers are similar, which is a known issue across the industry. When this happens, it can be corrected through the distributor by submitting an artist page correction request to Spotify.

We take accusations of scams very seriously, and we encourage you to contact our support team so we can review your case and resolve any misunderstanding.

Please email support@orionpromotion.com
or support@oriondistro.com
and include your account email and order details, and our team will investigate the matter.

Best regards,
Orion Promotion & Orion Distribution Support

Classificada 2 em 5 estrelas

Just no

I released a country song. The first playlist I got added to was a metal playlist. Obviously anyone wanting to listen to metal would skip my song so it actually left me worse off than when I started. Most of the playlist links they send dont work and the responses are AI "sick beat bro, that break was fire"

4 de setembro de 2025
Opinião espontânea
logótipo da Orion Promotion

Resposta da Orion Promotion

Hello,

Thank you for sharing your feedback.

Playlist placements are handled by independent curators, and Orion Promotion does not control the exact playlists that curators choose for their submissions. Curators review tracks based on their own criteria and sometimes maintain multi-genre or mixed playlists, which can occasionally result in placements that may not appear perfectly aligned with the track’s primary genre.

Regarding playlist links, playlists are managed by third-party curators and can sometimes be updated, renamed, or set to private, which may cause links to stop working after a campaign report is sent.

As for feedback messages, curator responses can vary widely. Some curators provide detailed feedback, while others provide shorter comments when reviewing a large number of submissions.

If you’d like, please contact us at support@orionpromotion.com
with your campaign ID or account email, and we’ll be happy to review the campaign and the placements you received.

Best regards,
Orion Promotion Support

Classificada 5 em 5 estrelas

Orion Promotion è un'agenzia di…

Orion Promotion è un'agenzia di marketing e comunicazione specializzata nel settore musicale. Aiutano gli artisti a promuovere la loro musica e a raggiungere un pubblico più ampio. Hanno molta esperienza nel settore e hanno lavorato con artisti di successo.

18 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I paid for a promotion, no one has review it

I paid for a promotion, and after weeks of waiting no reviews at all. I understand curators might opt not to include your song in a playlist, it is ok, but having no one at least review the song is like stealing your money. Of course, they have no refunds. Avoid this site, there are better options.

28 de agosto de 2025
Opinião espontânea
logótipo da Orion Promotion

Resposta da Orion Promotion

Hello,

Thank you for sharing your feedback.

To clarify, every campaign submitted through Orion Promotion does go through a review and submission process before being sent to our curator network. However, curator responses and playlist decisions can vary depending on factors such as genre fit, language, audience compatibility, and current curator demand.

It’s important to note that playlist promotion services involve submissions to independent curators, and inclusion in playlists is never guaranteed. The campaign fee covers the submission process and outreach to curators, not guaranteed placements.

That said, we would be happy to review your specific campaign and confirm its status. Please contact us at support@orionpromotion.com
with your campaign ID or the email associated with your account, and our team will investigate the matter.

Best regards,
Orion Promotion Support

Classificada 1 em 5 estrelas

Don't use this company

Don't use this company! Dropped them 209 US dollars to promote a single. Put on 6 stopify sites 3 non-existent sites the other 3 have little traction on them. Contacting credit card company to get a refund.

17 de junho de 2025
Opinião espontânea
logótipo da Orion Promotion

Resposta da Orion Promotion

Hello,

We’re sorry to hear about your concerns.

However, Orion Promotion does not create or operate fake Spotify playlists. All campaigns are submitted to independent third-party playlist curators who manage their own playlists and decide whether to include a track. Because these playlists are controlled by curators, they may sometimes be updated, renamed, or made private, which can make them appear temporarily unavailable.

Playlist promotion also does not guarantee a specific number of streams, as actual listening depends on the real audience of each playlist.

If you believe there was an issue with your campaign, we would be happy to review it. Please contact us at support@orionpromotion.com
with your campaign ID or the email used for the order, and our team will investigate the situation.

Best regards,
Orion Promotion Support

Classificada 1 em 5 estrelas

Need support - please respond

Hi people have waited for months and that’s not me. It’s been about 6 days since I placed the order, I’ve asked for updates and I’ve heard nothing. Please get back to me. Order 21120. Have been checking inbox and spam regularly so nothing has been missed. I used the chat bot which sent me to email.

Willing to upgrade this rating if support is provided asap and results start coming through

So they responded to this saying campaigns take several days. I posted this in August, and Orion has responded in March the following year. Orion, that’s not good enough, no reasonable promotion would be arguing several days as a reasonable time to wait more than six months after.

31 de julho de 2025
Opinião espontânea
logótipo da Orion Promotion

Resposta da Orion Promotion

Thank you for your message and for sharing your order number.

Your campaign #21120 is currently in the review/processing stage. Campaigns typically require several days to be evaluated and submitted to our curator network before placements begin, which is why you may not have seen activity yet.

We will have our team check the status of your campaign and ensure it is moving forward. If any additional information is needed, support will contact you directly.

Thank you for your patience, and we appreciate you giving us the opportunity to resolve this. 🎵

Best regards,
Orion Promotion Support

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