Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Delivery took over a month, by the time the dress arrived the event I needed it for has passed.
Customer service don’t deal with your queries just keep asking why you want to return the item. Then don’t respond.
I haven’t even opened the order so can’t comment on the quality of goods.
It’s the first time using this company and having mistakenly ordered a product I apologised and asked for a refund and cancellation. It took a couple of weeks but fair play to them they cancelled and refunded me. Thank you.
Item not delivered . Asked for refund, but no response to this. Was told it was out for delivery, but tracking never moved since ordered.
No updates on my delivery and no response to emails I’ve sent. Not sure if I’ll receive my order. Feel like I’ve been scammed.
Not received my order or any email updates total scam I've emailed and tried to contact them and no response total scam
2 weeks later not delivered and tracking a waste of time
I placed and paid for my order
I have had only one email to say it had been dispatched.
This is now over 2 weeks ago, I’ve had an email today asking how I’m
Enjoying my purchase ?
I’m not as I’ve not received it.
I’ve asked to be refunded
Not heard anything since ordering despite attempts, still yet to receive my order either
Dreadful. Poor quality and returns to China at my expense. Terrible customer service. 3-4 weeks between emails when responding.
Absolutely awful experience.
Do NOT order from this company. I ordered a hoodie on 21/03 with a delivery time of 7-10days, it finally arrived on 27/03 almost 5 weeks later as a birthday present which had long since come and gone. The item is no longer required but the company seem to be ignoring my request for return details and a refund.
Even if the item had arrived on time I would have returned it. The hoodie is cheap Chinese made polyester rubbish.
Edited to add: the date is now 05/04 and I still haven’t had information on how to return the hoodie only that if I do return it I will have to bear the cost of return myself. Appalling company.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.
