Orli Jewellery Opiniões 225

TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent company,have four things recently from here ,would certainly use them again fast delivery well packaged. Thankyou Orli x

Classificada 5 em 5 estrelas

Outstanding service from this company!! Firstly I ordered a necklace but received a bracelet instead on Monday! ( the bracelet was beautiful btw ) i was gifting the bracelet and need it by Thursday!... Ver mais

Classificada 5 em 5 estrelas

Ordering was easy. Delivery in a few days. Very pleased with heart and birthstone necklace with birthstone stud earrings as free gift was very much appreciated. Would recommend.

Classificada 5 em 5 estrelas

I bought jewelry as a birthday present for a friend Came back with beautiful packaging and jewelry looked gorgeous She was over the moon and has taken pieces on holiday


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4,9

Excelente

TrustScore: 5 em 5

225 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 5 em 5 estrelas

Beautiful jewellery

I ordered two of the handwriting pieces and they are beautiful and such good quality. Postage was quick and I was kept up to date ony order the whole way through. I would highly recommend Orli and will be ordering again in future

26 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

This company is just the loveliest…

This company is just the loveliest people to deal with, very much what shopping used to be like with the personal touch ,apart from the excelent discounts the customer service always goes over and beyond. Everyone I've dealt with so polite makes you
feel that you want to keep coming back .The jewellery is gorgeous very well priced and presented and great quick delivery. I found this company a couple of years ago and will continue as you really don't get better customer service anywhere. I love the fact that yes you can order on line but you can still speak to someone at the end of the phone.

31 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant experience

I ordered a silver anklet which is gorgeous . It arrived very quickly . Emails to tell me when it was dispatched & when it was going to arrive.
Can't fault the company

3 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Stunning jewelery

I bought myself the silver chain with my initial, it arrived very quick. I absolutely love it.I was kept upto date with my order and delivery time. I cannot recommend this company highly enough. It was my first time ordering it won't be the last. Thank you

27 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Love this company 💕

Love this company. Beautiful and affordable pieces of jewellery. Customer service is excellent. I have bought a number of bracelets and necklaces for myself and others. I’ve needed a couple of very minor repairs and Orli have been so helpful. The staff I have communicated with have been so warm, engaging and professional. Thankyou Orli 💕

24 de outubro de 2025
Opinião espontânea
logótipo da Orli Jewellery

Resposta da Orli Jewellery

Hi Carol, thank you so much for such a lovely review. We’re delighted to hear how much you’ve enjoyed your jewellery and that our customer service team have been able to help whenever you’ve needed support. It means a lot to know you’ve felt looked after and welcomed by the team. Thank you for your continued support - we appreciate you so much x

Classificada 5 em 5 estrelas

Beautiful jewellery

I purchased a beautiful personalised bracelet that I got for my daughter’s 18th birthday. Arrived quickly and my daughter loves it. Would definitely buy from here again.

14 de outubro de 2025
Opinião espontânea
logótipo da Orli Jewellery

Resposta da Orli Jewellery

Hi Emily, thank you so much for your lovely review. We’re delighted to hear the personalised bracelet arrived quickly and that your daughter loves it - what a special 18th birthday gift. We really appreciate your support and would love to welcome you back again soon x

Classificada 5 em 5 estrelas

Stunning jewellery and super fast…

Stunning jewellery and super fast delivery

17 de outubro de 2025
Opinião espontânea
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Resposta da Orli Jewellery

Hi Jenny, thank you so much for your lovely review. We’re so happy to hear you’re loving your jewellery and that your order arrived so quickly. Really appreciate your support x

Classificada 3 em 5 estrelas

Hounded !!

I signed up my email for an intro offer after seeing a bracelet I'd like to give as a gift, but my god, the marketing/amount of emails I'm getting has actually angered me and made me change my mind about ordering, lighten up a little maybe and don't let the quantity of email drops annoy people

20 de setembro de 2025
Opinião espontânea
logótipo da Orli Jewellery

Resposta da Orli Jewellery

Hey there, thanks for your feedback. We’re really sorry if the emails felt a bit much, that’s never our intention - we always want our updates to feel exciting, not annoying! Please do reach out to us at customercare@orlijewellery.com and we’ll happily tweak things for you. Really appreciate you letting us know and hope we can welcome you back soon x

Classificada 5 em 5 estrelas

beautiful

Orli jewlery is just beautiful i have many pieces now from chains earings braclets and bangles had a few problems but customer service sorted it out right away they go above and beyond i even have my friends buying it now we are hooked so girls give it a try you wont be sorry

16 de setembro de 2025
Opinião espontânea
logótipo da Orli Jewellery

Resposta da Orli Jewellery

Hey, thank you for such a lovely review. We’re so glad you’re enjoying your jewellery and that our team could sort things quickly for you. Hearing that you and your friends are now hooked has made our day - thank you for spreading the word! Can’t wait to have you shop with us again soon x

Classificada 5 em 5 estrelas

I just wanted to say a huge thank you…

I just wanted to say a huge thank you for mending and replacing my bracelet ! Such amazing customer service , I am so happy to be wearing this again . Thank you for the delivery and updates . It’s honestly so nice to be able to get something replaced so quickly and efficiently with no hassle ! Thank you so much Team Orli !

10 de setembro de 2025
Opinião espontânea
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Resposta da Orli Jewellery

Hi there, thank you for taking the time to share such kind feedback. You're very welcome! We’re delighted that you had such a smooth experience and that you’re enjoying your bracelet again. We’ll pass your lovely words on to the team - they’ll be thrilled to hear this x

Classificada 5 em 5 estrelas

Fabulous online jewellery store

OMG i cannot rate this company high enough. Not only do they sell the most gorgeous jewellery, they provide an amazing customer service too.
I have had a few items from them, one being for my daughter who has very small wrists, when the bracelet was too big I contacted them to see if it was available in a smaller size. Not only did they immediately offer to make it smaller if I provided the correct size, but also provided free postage to return it. The bracelet was back in no time, fitted perfectly with no visable sign of an alteration.
I lost a charm from one of my bracelets, i contacted them to see if I could buy a replacement, not only did they answer my enquiry the same day, they advised that a charm was in the post! I received it the next day! The staff are lovely too and easy to talk with. I would recommend any one looking for beautiful jewellery for themselves and/or for gifts, to look at their range. You can buy with confidence that you are purchasing high quality items reasonably priced. Packaging is pretty too. You can not go wrong shopping with Orli.

10 de setembro de 2025
Opinião espontânea
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Resposta da Orli Jewellery

Hey Karen, thank you for such a thoughtful review. We’re so glad we could help with resizing and your charm replacement, and it’s wonderful to hear that you and your daughter are enjoying your jewellery. Your recommendation means everything to us, and we’re so grateful for your support - thank you again x

Classificada 5 em 5 estrelas

lovely jewellery good quality.very…

lovely jewellery good quality.very quick delivery.so pleased with my purchase thank you

11 de setembro de 2025
Opinião espontânea
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Resposta da Orli Jewellery

Hi there, thanks so much for your kind words! We’re thrilled you’re pleased with the quality and delivery of your order. It means the world to us. We can’t wait to welcome you back x

Classificada 5 em 5 estrelas

Highly recommend

I bought a bracelet as a birthday present, with a birthstone and the recipient’s name engraved on the heart. It was beautifully crafted, and I’m sure it will be well received.

10 de setembro de 2025
Opinião espontânea
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Resposta da Orli Jewellery

Hi Joan, thank you so much for your lovely review. We’re delighted to hear the personalised bracelet turned out beautifully. The birthstone and engraved heart make such a special gift. We hope the recipient loves it just as much as you do. Thank you for shopping with us x

Classificada 5 em 5 estrelas

Orli Jewellery are my favourite…

Orli Jewellery are my favourite jewellery brand, their pieces are beautiful, I have several, bracelets, necklaces and earrings all perfect. I have to say they’re customer services is second to none, communication wise and just generally, lovely to deal with, thank you so much 😊

10 de setembro de 2025
Opinião espontânea
logótipo da Orli Jewellery

Resposta da Orli Jewellery

Hi Claire, thank you so much for such a lovely review. It means the world to hear that Orli is your favourite jewellery brand and that you love all your pieces. We’re thrilled that you’ve had such great experiences with our customer service too, the team will be over the moon to read this.

Thank you for your continued support, we appreciate you so much x

Classificada 4 em 5 estrelas

Fantastic Service and product


I have been really very impressed with Orli Jewellery. Their customer service has been outstanding.
With an initial issue with my order, they got in touch with me personally and dealt with it extremely quickly and professionally. The issue was with me - not their product.
I’m loving the T bar necklace in silver. Fantastic necklace.
Thanks Orli Jewellery 😍

1 de setembro de 2025
Opinião espontânea
logótipo da Orli Jewellery

Resposta da Orli Jewellery

Hi Jenny, thank you so much for your lovely review. We’re delighted to hear that our team were able to help and that everything was resolved quickly for you. It’s wonderful to know you’re loving your silver T-bar necklace, it’s such a beautiful piece. We really appreciate your kind words and support. Thanks again for choosing Orli x

Classificada 5 em 5 estrelas

Had Orli recommended by a friend

Had Orli recommended by a friend, love their style, jewerlly is beautiful and excellent communications. Could go a bit mad buying in their website so much to love.

15 de agosto de 2025
Opinião espontânea
logótipo da Orli Jewellery

Resposta da Orli Jewellery

Hi Wendy, thank you so much for your lovely review. We’re delighted to hear Orli was recommended to you and that you love our style and jewellery. It means a lot to know you’ve had a great experience with our customer service too. We hope you enjoy every piece you choose, there really is so much to love! x

Classificada 5 em 5 estrelas

Lovely customer service

Ordered an engraved necklace for a close friend who has just had a baby, the company has excellent customer service as I got an unexpected call from them just confirming exactly how I wanted the wording to be placed on it which I thought was lovely, needless to say had a very happy new mummy when the necklace turned up, and will be using again! :)

11 de julho de 2025
Opinião espontânea
logótipo da Orli Jewellery

Resposta da Orli Jewellery

Thank you so much for your lovely review. We’re delighted to hear that the personalised call made the experience extra special - we always want to make sure engravings are just right. It’s wonderful to know your friend loved her necklace and that it made such a happy moment even sweeter. We really appreciate your support and look forward to creating more pieces for you again soon x

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