orly-aeroport.fr Opiniões 

Nous sommes rentrés mercredi soir de Cap Skirring. Paraf était en panne et nous étions environ 700 personnes à attendre pour passer la douane avec 3 douaniers en activité.
Je comprends qu’il puisse y avoir une panne mais,
pas de plan d’urgence pour palier à l’embouteillage,
pas de manager pour organiser le flux, juste des agents de base stressés par les voyageurs en colère qui en sont venus aux mains.
Avec une apparence moderne, ce contrôle douanier â Orly 3 était bien pire que celui fluide et manuel à Cap Skirring au Sénégal.
Quel honte pour les dirigeants des douanes et les informaticiens de Paraf !

My experience at Paris-Orly was overall ok, except for the security-check. It felt like stepping into an isolated kingdom where your faith depended on those in power. The ladies in charge of directing us to a booth did not have a single care in the world, closed down all booths except one, making the waiting time around 30-40 mins, whereas those that had just arrived had access to multiple opened booths, without any waiting time. No sense of justice or urgency. After the long wait, I arrived to a booth where a man welcomed me by yelling all kinds of instructions. I don't wish to be screamed at if I put my jewelries into the basket instead of my bag (which btw felt like a made-up rule as a pretext to be acting like a dictator). Altogether, the people in charge of the security check at the D gates gave the impression that they were "abusing" of their power, and discharging some frustration towards all travelers. It was truly a military-like experience. I wish the staff didn't take their job as an opportunity to subjugate those that they don't get to in the daily life.

L'aéroport est nickel, le pont négatif est l'agence Tunisair qui n'est pas foutue de répondre aux réclamations suite à leurs retards à l'aller comme au retour (vol du 20 et 27 août) pour Djerba. Aucun retour malgré mes x mails envoyés à leurs différents services .

Le 14/11/25 Je tente de faire une réclamation suite aux serrures forcées de mes valises, l hôtesse tente de m en dissuader : "c est normal vous revenez de Bolivie les douanes de Madrid ont vérifié vos valises ". Contacté à ce sujet mon agence de voyage me dit le contraire, alors je m interroge
Mensonge ? incompétence ? ou juste pas envie de travailler ?

I have liked several travelers. And the reason is the same. And it was when going through security checks. In principle it goes well but when doing the scan because it gave a beep 2 times, which is why I take away all the coins.

Already the person badly told me not to forget for the next time. All these words expressed in harsh language, as if I were carrying something suspicious.
That didn't end there. The black girl took everything she had in my backpack!!! with a defiant attitude, as if I were a bad person. He gave me all my clothes made a mess.
Now I wonder what a personal job at a major airport is? And I want to clarify that my attitude was always collaborative.

I agree that he should do his job. But can you be a little kinder? At the time with that situation, I didn't ask him his name because he was about to catch my flight. Next time I will and I will demand it.

Nei controlli hanno tirato fuori dalla scatola il mio capello nuovo e lo ricevuto completamente nero sporco inutilizzabile. Avevo indicato più volte al personale alzare su il mio capello ma mi rispondevano NOT ENGLISH .

Hanno aperto la mia valigia senza cambiare i guanti, avanti la massa di gente e stata umiliante vedere le mie mutande e reggiseno mezzo le mani di quella donna .
Non sapendo inglese , metteva nel sacco dei Liquidi anche prodotti non liquidi e si lamentava che tutto non ci sta ( che in poche parole ,avrei dovuto buttare via solo perché ,,sta essere ,, non sapeva leggere in inglese cosa si trattava .
NESSUNO PARLA INGLESE NEMMENO RESPONSABILE DELLA SICUREZZA!!!!

Non tornerò mai più , città e architettura e bellissima ma sporchissimo pieno di criminali persone che dormono per terra , i mezzi pubblici non funzionano ( fuori servizio )
La Francia SENZA Francesi sarebbe un Gioiello!

Aeroporto ORLY MACELLERIA!

I do not understand the senseless aggression from the security staff (specifically, a person at line 2 yesterday at 5:00 PM). I forgot a small bottle of water in my carry-on bag and wanted to help identify it because I remembered where it was. In return, the attendant yelled rudely. It's time to stop treating passengers badly, and it's also time to stop this absurd 200 ml rule. In some airports, the limit is much higher. We want clarity and kindness at airports. Finally, Gate B is inadequate in terms of shop and food offerings, and people are crowded like animals, there are not enough chairs available, and the electrical outlets do not work.

J’ai eu une jeune fille maghrébine ce matin qui faisait le contrôle complément impolie et agressive .Je sonne je n’ai rien sur moi elle me dit que je vais être contrôlé, je lui dit excusez moi il y a ma montre mon portable au bout de la file dans un bac et j’ai peur que on puisse le voler donc je jette un œil dessus, elle me répond ce n’est pas mon problème vous n’avez qu’à faire en sorte de ne pas sonner .elle me demande si elle peut me fouiller je lui dit allez y et elle me dit la réponse ça doit être oui ou non .elle me repose la question je lui dit je vous ai déjà répondu .puis subitement elle appelle si chef en disant que je lui crie dessus et le gars vient me dire qu’il faut que je dise oui ou non puis la meuf enragée prend tout son temps sachant que je surveille mon portable et ma montre ..Elle s arrête parce que je ne regarde pas dans sa direction .Je reste poli dans ma description mais la situation n’avait rien de poli..Éduquez vos agents enragés

⭐️ 1 star — and that’s being generous

If you enjoy confusion, frustration, and being treated like an inconvenience rather than a guest, this is your dream destination.

First of all, the self check-in — because apparently paying customers no longer deserve actual human help. You’ll stand there like a lost soul, typing on a screen that refuses to recognize your booking, while two members of staff hover around just to make sure you’re having the worst possible time. They don’t help — they just supervise your suffering like it’s part of their job description.

The “opening times” make zero sense. It’s like they were decided by someone who hates people and really wanted to prove it. Need something at a reasonable hour? Too bad. Want to talk to someone? Closed. Need to check in early? Nope. Late? Double nope.

And those two staff members — wow. If there was an award for most unhelpful humans on Earth, they’d both win it in a tie. They somehow manage to look annoyed even when they’re doing absolutely nothing. You could set yourself on fire in front of them and they’d probably just roll their eyes and say, “Did you do the online check-in first?”

Honestly, this place feels like it was designed by AI that read one bad Tripadvisor review and decided to go all in. Save yourself the headache. There are a million better places to stay — literally anywhere else would be an upgrade.

Final verdict: 1 star for existing. Everything else? A hard pass

Ce soir, je suis allé chercher ma mère à , théoriquement Orly 3 pour un vol venant de corse et prévu à 20h45.
Le parking étant complet je me suis garé en P1, qui est complètement à l'opposé du terminal 3.
Après environ 1 km à l'intérieur de l'aéroport j'arrive au Hall Arrivals à 20h40.
à 21 h15, j'ai un appel de ma mère pour me dire quelle est sortie au terminal 1 car l'avion avait du retard.
Quelle organisation de mouise, quel non respect des voyageurs et de leurs accompagnants.
Quand on se permet de faire galérer les gens à ce point, on à au moins la décence de diposer des fauteuils face aux arrivées.
Ne parlons même pas de la chaleur qui règne à Orly ainsi que des travaux sur la coursive extérieure qui empêchent la circulation piétonnière.
Cela ne les empêchent pas de facturer 12,50€ de parking.
Les scrupules ne les étouffent pas.
Moralité: plus jamais je n'irai chercher quelqu'un à Orly.
Les personnes prendront un taxi, ça me simplifiera 2 h de ma vie!

Un grand merci pour la création dans la salle d’attente pour l’embarquement d’un espace dédié aux personnes en situation de handicap!!

Un service nul sortie sans baggage 1h20 après atterrissage et en dernier un service qui fait passer les gens valides avant les handicapés

TRULY INEFFICIENT AND UNPLEASANT. Lines are long, security takes forever, security has old machines and they manually checked every bag, passport security took ages with only 1/5th desks manned. The food offering is extremely limited and poor…with the bistro kitchen closed and only serving drinks…AT AN INTERNATIONAL AIRPORT. Though the new metro line makes it easier to reach, returning to UK airports are a reminder of the greater efficiency, speed and overall offering available. Almost third world.

È davvero evidente che ai francesi noi ITALIANI non siamo proprio in grande simpatia, trattati ai Controlli davvero in maniera pessima, perquisizioni e scuse assurde pur di farci buttare degli oggetti, ineducati e di cattivo gusto, solo per rendere lidea mi ha fatto buttare un deodorante con la scusante di essere troppo grande. Rimane il fatto che se ancora non avete digerito la sconfitta della COPPA il problema rimane solo il vostro che siete davvero delle PESSIME persone in un paese molto bello! Arrivederci secondini 🤭

shocking airport for kids with hidden disabilities my 7 year old was traumatised by security removing her ear defenders about 7 people around her tryna remove them while she's hysterically crying not known what's happening they wudnt listen look at her card very rude

personale scortese che parla solo in francese e non vuole saperne di aiutarti in inglese. Ci hanno trattato malissimo tenendo presente che avevamo bambini piccoli

A causa di un errore di un broker di parcheggi privato che ci ha annullato la prenotazione, siamo dovuti entrare nel primo parcheggio prossimo ad Orly, il P1. eravamo a rischio di perdere l'imbarco e nella situazione poco graziosa del lutto per la perdita di un genitrore. una volta entrati in aeroporto chio subito scritto alla assistenza clienti per convertire l'accesso in un epark, la prenotazione elettronica. mi hanno risposto che l aprarica era in esame. ho riscritto altre volte, sempre la stessa risposta. dopo aver pagato 295 euro di parcheggio mi hanno fatto le condoglianze e mi hanno detto che non mi avrebbero rimborsto nulla. e pensate che mi sono fidata del fatto che la richiesta era in esame. in realtà avrei potuto prenotare e-park sui giorni rimanenti o persino uscire , prenotare e rientrare ... ma come spiegato ero in lutto. mi hanno detto di rivelgermi alla mediazione. sono da evitare come la peste. vi auguro il nulla dal profondo del cuore.

All the plugs of the airport are switched off, no electricity. Casually, there are machines to pay for charging your devices. Great use center design

Aéroport déplorable, vieux, pas pratique.impossible de recharger les appareils électroniques.une véritable honte par rapport aux autres aéroport. Istanbul, Bangkok.
Le pire c'est que Roissy est aussi nul.

Terrible experience! Hours of wait even for EU passport! 2 out of 8 international passport check booths open when few hundred people are queued behind the lines, not counting queues at passport control itself! Shuttle bus was overcrowded and not safe!