Ormexis Opiniões 

(Traduction française ci-dessous)
Total Scam - Bait and Switch, DO NOT BUY!

Avoid this company at all costs! I ordered a portable AC for 298 CHF (3​16 €).
Surprise #1: It shipped from China despite their website showing a French address, hitting me with an unexpected 24 CHF​ (26 €) customs fee.
Surprise #2: I didn't receive an AC. I received a cheap evaporative air cooler worth a fraction of the price.

Their customer service is atrocious.
First of all, they are only willing to speak French on the phone.
Secondly, they flat-out refuse to honor their own return policy (which states they cover return shipping for incorrect items) and tried to force me to pay 83 CHF (88 €) to ship their "mistake" back to their warehouse in China (giving a private name and address).

Their solution: offering a 50%, and eventually 70%, "partial refund" to let me keep the wrong item.
That means I would still be paying around 90 CHF (95 €) for a cheap product that costs 8-10 times less than the AC I actually ordered.

I said no to their offers, insisted on a full refund, and offered to send the item back to their French address. Now they are ignoring my emails in an attempt to wear me down.

Do not give them your money!

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Arnaque totale - Publicité mensongère, À FUIR !

Évitez cette entreprise à tout prix ! J'ai commandé un climatiseur portable pour 298 CHF (​3​16 €).

Surprise n°1 : il a été expédié de Chine, bien que leur site affiche une adresse française, ce qui m'a valu 24 CHF​ (26 €) de frais de douane inattendus.

Surprise n°2 : je n'ai pas reçu de climatiseur. J'ai reçu un simple refroidisseur d'air par évaporation bas de gamme qui ne vaut qu'une fraction de ce prix.

Leur service client est atroce. Tout d'abord, ils n'acceptent de parler qu'en français au téléphone. Ensuite, ils refusent catégoriquement d'honorer leur propre politique de retour (qui stipule qu'ils couvrent les frais d'expédition pour les articles incorrects) et ont essayé de me forcer à payer 83 CHF (88 €) pour renvoyer leur "erreur" à leur entrepôt en Chine (en fournissant le nom et l'adresse d'un particulier).

Leur solution : m'offrir un "remboursement partiel" de 50 %, puis finalement de 70 %, pour me faire garder le mauvais article. Cela signifie que je paierais quand même environ 90 CHF (95 €) pour un produit bon marché qui coûte 8 à 10 fois moins cher que le climatiseur que j'ai réellement commandé. J'ai refusé leurs offres, j'ai exigé un remboursement intégral et j'ai proposé de renvoyer l'article à leur adresse en France. Maintenant, ils ignorent mes e-mails pour essayer de m'avoir à l'usure.

Ne leur donnez pas votre argent !

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