Oscaro USA  Opiniões 

946
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Wow, what an awesome find when I discover OscaroParts.com. Within two years after I bought my Tundra the latches on both back windows were broken ( poor engineering ) on Toyotas parts made from plast... Ver mais

Classificada 5 em 5 estrelas

Ordered a part Friday got it monday something was wrong with the order got in contact with customer service Tuesday very fast response. shipping was very fast fixing the problem arrived wednesday yes... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Right from the start, I was able to establish a great working relationship with equally great communication with Clint at OscaroParts.com. It can be extremely confusing ordering just the right part fo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Impressed with Oscaro online. Prices were the best I could find anywhere. . Easy online navigation and super customer service. Speedy shipping, quality guaranteed parts.Shall be back when I need anyth... Ver mais

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4,6

Excelente

TrustScore: 4.5 em 5

946 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as opiniões

(946)

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Classificada 4 em 5 estrelas

clutch hydraulic assembly, yes; where's slave cylinder?

The clutch master cylinder hydraulic assembly came in fast and was a great part at a great price. Problem is this part was supposed to come with the slave cylinder as well and it did not. Thank goodness we did not need it this time.

21 de fevereiro de 2018
Opinião espontânea
logótipo da Oscaro USA

Resposta da Oscaro USA

Hi Susan,

Thank you so much for the review. I took a look at your order and the wording on that part is definitely confusing, the name states that it should include the slave cylinder but if you enter in your vehicle information and check the fitment notes under the part's picture it does specify that it will not include the slave cylinder.

We apologize for the confusion on this, and we have brought it to our tech department's attention so it can be fixed.

Please feel free to reach out if you have any questions about this order or any other parts for your Ranger, our customer service team is always happy to help!

Classificada 5 em 5 estrelas

My new source for Auto Parts.

I had never heard of Oscaro Parts but have now purchased over 2 dozen items from them over the holidays and I can say it has been a great experience. The prices I got were fantastic and the shipping was fast. This is now my go to source for parts for my 1987 Trans Am GTA. Prices are real, not the inflated prices you find at your local auto parts stores

17 de fevereiro de 2018
Opinião espontânea
logótipo da Oscaro USA

Resposta da Oscaro USA

Hi Paul,

I'm not going to lie, you just made our day! It's customers like you that keep us going and we are very proud to be able to help keep that Trans Am on the road.

We appreciate your business and look forward to helping you keep that classic going.

Sincerely,

Clay in Customer Service

Classificada 1 em 5 estrelas

A big fail

A big fail! Ordered what I was told an instock part with expediated shipping, Received an email stating the order had completed processing but then nothing--no emails no update to the order status on their site. Finally on the day it was supposed to be delivered I call for a status. Provided my info to a CAS person who promised me a call. Thankfully I did receive a call and was told they sent me an email that lo and behold they really did not have the part in stock when I ordered it. Of course the email was sent 20 minutes before the return phone call. Because of their failure I am now having to start anew trying to acquire the part. While I see loads a good reviews I cannot agree based on my experience. A phone call or email when they discovered the error in inventory would have a gone a long way in customer relations and would have saved me three lost days. Thanks for nothing.

22 de janeiro de 2018
Opinião espontânea
logótipo da Oscaro USA

Resposta da Oscaro USA

Hi Joe,

No excuses, we completely dropped the ball on your order. Looking at your order, I see a couple of breakdowns that I'll be working to address.

I that know sorry does not help you get you the part you need, but we deeply apologize for the lack of communication regarding the status of your order and the out of stock.

Classificada 5 em 5 estrelas

Very easy to deal with

Very easy to deal with. Responded quickly to questions. return was easy.
Thank you11

4 de janeiro de 2018
Opinião espontânea
logótipo da Oscaro USA

Resposta da Oscaro USA

Thanks for the feedback Richard - lets us know how we can help next time.

Classificada 5 em 5 estrelas

Wow 5 star +

Ordered a part Friday got it monday something was wrong with the order got in contact with customer service Tuesday very fast response. shipping was very fast fixing the problem arrived wednesday yes the followimg day. all around 5 Stars if I could give more I would. thank you Dominic s in customer service and Oscaro parts!

7 de dezembro de 2017
Opinião espontânea
logótipo da Oscaro USA

Resposta da Oscaro USA

Hi Conrad,

Thanks for the kind words and for taking the time to write a review. We are so glad everything worked out in the end.

Please keep us in mind next time!

Classificada 5 em 5 estrelas

oscaro rep called and verified the part …

oscaro rep called and verified the part ordered was the correct part and was shipped and recieved ahead of schedule, Great customer service and great prices

31 de outubro de 2017
Opinião espontânea
logótipo da Oscaro USA

Resposta da Oscaro USA

Hi Kelly,

Thanks for the review and the feedback, we appreciate your business and please think of us next time.

Classificada 5 em 5 estrelas

I would recommend this company to …

I would recommend this company to anyone. They had the parts I needed. My core returns were easy and my refunds were quick.

30 de outubro de 2017
Opinião espontânea
logótipo da Oscaro USA

Resposta da Oscaro USA

Hi Nancy,

Thank you so much for the wonderful review, we're glad you had such a positive experience with us!

Keep us in mind for next time, we'd be happy to help you find parts for your Kia.

Classificada 5 em 5 estrelas

Easy no charge return was much …

Easy no charge return was much appreciated.

29 de outubro de 2017
Opinião espontânea
logótipo da Oscaro USA

Resposta da Oscaro USA

Thanks Stephen! I'm glad we were able to help you with your return. Be sure to reach out to us next time you need a part and we'll make sure you're taken care of.

Classificada 5 em 5 estrelas

Great service!

The part I ordered ended up not being right, there was no problem with returning it and it didn't cost me anything. Helpful people. Good parts. Good service.

28 de outubro de 2017
Opinião espontânea
Classificada 3 em 5 estrelas

The service was good & pleasant

The service was good & pleasant. The problems came when the part ordered was incorrect. I was later refunded for the part that was ordered,
but I was very disappointed.

27 de outubro de 2017
Opinião espontânea

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