Oscar Willow & Co Opiniões 171

Resposta da Oscar Willow & Co

21/10/2024

Hi Shahida,

Thanks for the great feedback.

We are so happy to hear you like the service you received.

Thanks,

Chris

Resposta da Oscar Willow & Co

17/10/2024

Hi Paul,

Thank you for the great feedback.

We are happy you liked the product and our communication throughout your order.

Thanks for the feedback on the delivery company. It is always good to hear how delivery companies are performing so we can follow up and helps with decision making.

Thanks,

Chris

Resposta da Oscar Willow & Co

13/10/2024

Hi Margaret,

Thanks for the great feedback!

We are so happy to hear you love the items.

Thanks,

Chris

Resposta da Oscar Willow & Co

11/10/2024

Hi David,

Thanks for the great feedback.

Shipping companies can sometimes through up curve balls but I am glad we were able to worth through it together.

I know your loved one will love it!

Thanks,

Chris

Resposta da Oscar Willow & Co

10/10/2024

Hi Mal,

That is amazing feedback and we love hearing that!

Thanks for sharing.

Chris

Resposta da Oscar Willow & Co

7/10/2024

Hi Alan,

Thanks for the great feedback!

We are very happy to hear you liked our quick delivery and the quality of the items.

Thanks,

Chris

Resposta da Oscar Willow & Co

5/10/2024

Hi Larry,

Thank you for the great feedback.

We are very happy that everything was perfect and the items put a smile on her face.

Thanks,

Chris

Resposta da Oscar Willow & Co

5/10/2024

Hi Jeffrey,

Thank you for the feedback.

We are sorry you feel the photos look better than the real thing.

We can assure you that the photos on our website are of the actual product you received and we have many other reviews that the items are good quality so it can come down to personal opinion.

Thanks,

Chris

Resposta da Oscar Willow & Co

27/09/2024

Hi Robert,

Thanks for the great feedback.

We are happy you loved the jewelry items.

Thanks for the comments on the box. We really like the gift boxes we present the jewelry in but are always on the look out for improvements.

Thanks,

Chris

Resposta da Oscar Willow & Co

25/09/2024

Hi Brian,

Thank you for the great feedback!

We are so happy you like the product and our delivery speed!

Thanks,

Chris

Resposta da Oscar Willow & Co

23/09/2024

Hi Rudolph,

Thanks for the great feedback.

We are happy to hear you like the item and the quality.

Thanks,

Chris

Resposta da Oscar Willow & Co

21/09/2024

Hi Scottie,

Thanks for the fantastic feedback!

It is great to hear that you had an enjoyable experience and our friendly staff were able to help. I will pass this onto the rest of the team.

Thanks,

Chris

Resposta da Oscar Willow & Co

20/09/2024

Hi Derek,

Thanks for the great feedback!

We are happy to hear your wife loved the items.

Thanks,

Chris

Resposta da Oscar Willow & Co

20/09/2024

Hi Chris,

Thanks for the great feedback.

We are very happy to hear you felt our products are value for money which is what we try to achieve.

Thanks,

Chris

Resposta da Oscar Willow & Co

20/09/2024

Hi Clarence,

Thanks for the great feedback.

We are happy to hear you agree the items are beautiful!

Thanks,

Chris

Resposta da Oscar Willow & Co

17/09/2024

Hi Stephen,

Thanks for the great feedback and glad to hear you are happy.

Thanks,

Chris

Resposta da Oscar Willow & Co

16/09/2024

Hi Keith,

Thanks for the great feedback!

We are very happy to hear you love the item and the delivery time.

Thanks,

Chris

Resposta da Oscar Willow & Co

15/09/2024

Hi Charanjit,

Thank you for the feedback.

We are sorry to hear the quality of our products did not reach your expectations.

On the product page there are multiple photos of the product including photos with them being worn so you can see what they look like on. These are photos taken of exactly the same product you received so I am not sure how you can say they don't match the picture at all.

Thanks,

Chris

Resposta da Oscar Willow & Co

14/09/2024

Hi Anna,

Thank you for the feedback.

As we ship worldwide we have a number of distribution centres across Asia and Europe to ensure the items are getting to our customers as soon as possible.

The tracking we use should keep you up to date of when the item is dispatched and then updates along the way with a link that you can check the progress at anytime. If your tracking link was not working I am sorry and you can reach out to our customer service team at anytime to rectify the issue.

The shipping timing on our website is a guide and usually the worse case to make sure it accounts for any logistical issues on the shipping companies end. Our standard shipping to the UK is 7-12 business days and you received yours within 10 business days.

I am glad it arrived in time before you went away.

Thanks,

Chris

Resposta da Oscar Willow & Co

10/09/2024

Hi Craig,

Thanks for the great feedback.

We are very glad to hear you are happy with the delivery speed and the quality of the items.

Thanks,

Chris