Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
3,4
10 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent Customer Service
This supplier really cares , great communication through out the process.
The leather cream is good value and does what it says on the tin.
We will definitely use again next time.
Had this on my desk a week—keeps my tablet upright all day. The hinge is way tighter than my last plastic one, takes real effort to adjust. Not sure why they added this glossy finish, prints stick right away.
Fast delivery and good product, easy to order and pay
This is a complete scam! They advertise products made with a specific material but what you receive is crap! If you contact them to get a refund they make you believe you will get it but then they ignore you when you see that you are still waiting for it! Do not order from them or any seller that advertise on Facebook, Instagram or YouTube! They are not verified or secure apparently! Save yourself from the struggle and the cheap clothes!
Resposta da Ottostuart
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We have a comprehensive return and refund policy, and we assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@ottostuart.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
If I could have given zero stars I would. Ordered a vintage distressed pocket long sleeved shirt from a Facebook ad on 5th May, received a bright pink smooth fabric shirt on 28th May it is the wrong colour, style and fabric. Cheap tat totally different to the one illustrated in the ad! Arrived in a plastic bag with no branding, no delivery note, no neck tag, nothing to link it to Ottostuart or any other company, just stickers on the bag in Chinese. Straight forward deliberate misrepresentation to scam money from gullible customers avoid at all costs!!
Ordered a shirt 2 months ago,it was advertised on my facebook page and I liked the look of it
Lesson learned don’t buy anything else advertised on there site
T shirt not as advertised. Agreed to refund but have never done so despite MANY email chase ups and auto replies from them. This is a scam Company selling rubbish products who don't want to know if there are any problems once they have your money AVOID AT ALL COSTS!!!!!!
It's a scam.
Ordered shirt, never comes - send email - instantly get message back like 2 seconds.....checked your order - customs issue - send again arrive in 5 months - it ain't coming is it.....
Lost £20.98, avoid at all costs.
Garbage project. I will attach the size of their car bottle products! TOTAL SCAM!!! You can’t attach a file! To bad!!!
This is a somewhat overpriced product. The pictures look like big bottles and the listing does not tell you that they are the smallest bottles ever. I could t believe my eyes when the package came. Three tiny little bottles. Be careful - it’s not a good deal at all.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.
