Buena atención al cliente por parte de Carmen. La atención telefónica fue complicada. La respuesta por correo electrónico tardó más de lo deseado hasta que respondió Carmen. Ojalá todo se solucione pr... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I somehow wound up inadvertently becoming a member of this organisation and paying a membership fee that I had no intention of doing. This happened via another site while I thought I was making a pur... Ver mais
I recently discovered 4payments taken from myaccount amounting to over £100. As I had no idea what PYD tripjoy was I contacted them & after much communication the account was cancelled but I hav... Ver mais
A empresa respondeu
Firstly I really loved the variety of travel things they sell especially for children. All prices are affordable. I do wish they could also include a lot more that just swimming because travel is a lo... Ver mais
Buena atención al cliente por parte de…
Buena atención al cliente por parte de Carmen. La atención telefónica fue complicada. La respuesta por correo electrónico tardó más de lo deseado hasta que respondió Carmen. Ojalá todo se solucione pronto gracias a ella.
13 de abril de 2025
Opinião espontânea
Prompt feedback on my request submitted.
20 de janeiro de 2025
Opinião espontânea
I recently discovered 4payments taken…
I recently discovered 4payments taken from myaccount amounting to over £100.
As I had no idea what PYD tripjoy was I contacted them
& after much communication the account was cancelled but I have only received 2refunds up to now.
So on with the fight for remainder.
Check your account regular, this is a fraud company
31 de dezembro de 2024
Opinião espontânea
Resposta da Ourtripjoy
Dear june,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@ourtripjoy.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
The team was helpful
The team was helpful. Satisfied with the service.
5 de janeiro de 2025
Opinião espontânea
Tangled web
I somehow wound up inadvertently becoming a member of this organisation and paying a membership fee that I had no intention of doing. This happened via another site while I thought I was making a purchase. I automatically thought I had been scammed. However this seems to be not the case and I have been contacted to offer me a reimbursement of the monies paid. This is completely unexpected, but much appreciated. I am a pensioner and my seaside holidays are long gone.
So thank you to Carmen for the kind response. I think maybe there are many businesses that are targets themselves of scammers, and their business name gets used as a front.
23 de dezembro de 2024
Opinião espontânea
give me my money back
give me my money back! I don't need this subscription
20 de dezembro de 2024
Opinião espontânea
Resposta da Ourtripjoy
Dear Нурсауле,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@ourtripjoy.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Mi experiencia
Fue gratificante porque cuando tuve problemas con unos pagos me atendieron personalmente
16 de dezembro de 2024
Opinião espontânea
Good service, good compàny, qiuck respond good repondsy, Thank You
GOOD SERVICE , quick respond, Good company, Thank You
6 de dezembro de 2024
Opinião espontânea
Honestly
I tried to order beddyand ended up with two subscriptions I did not sign up for.
28 de novembro de 2024
Opinião espontânea
Resposta da Ourtripjoy
Dear Martha,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@ourtripjoy.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Customer service was very prompt.
Customer service was very prompt.
29 de novembro de 2024
Opinião espontânea
All are interesting
I am very pleased to deal with you, thank you
22 de novembro de 2024
Opinião espontânea
Thank you for the assistance Eugene
21 de novembro de 2024
Opinião espontânea
Marxy was helpful
I needed to urgently cancel my membership and Maxry helped me
19 de novembro de 2024
Opinião espontânea
I bought one item from this company and…
I bought one item from this company and now find that I'm being charged monthly for a subscription I never wanted. Haven't been able to even open my so called account to see what it is I'm paying for! NEED THIS TO STOP ASAP AS ITS Causing ME FINANCIAL TROUBLE
17 de novembro de 2024
Opinião espontânea
Resposta da Ourtripjoy
Dear Carol,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@ourtripjoy.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Problème résolu
Problème résolu. Très bonne expérience. Très content du retour. Service réactif.
31 de outubro de 2024
Opinião espontânea
Great assistance
20 de outubro de 2024
Opinião espontânea
Good effort by the team
18 de outubro de 2024
Opinião espontânea
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
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