Used them once before which was ok but this time is worse. We have invoices to be paid from the wallet but they are just sat at pending and not paid. A few days processing time is fine but multipl... Ver mais
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Leia as opiniões dos outros
The Outfund team are super - always eager to help and go beyond. We needed a revenue based debt solution to smooth out our seasonality. We approached a few companies, and most wanted us to jump throug... Ver mais
A empresa respondeu
Really simple and smooth process. Friendly and attentive team helped us to quickly sort out a much needed cash injection for our business. Shoutout to Lela for getting back to us quickly and efficient... Ver mais
A empresa respondeu
Wir haben zuvor schon mit Jasmina bei Clearco gearbeitet und waren nun auch bei Outfund stets zufrieden mit dem Onboarding-Prozess. Die Entscheidung von dem Risikoteam wurde bereits nach 48 Stunden... Ver mais
Informações sobre a empresa
Sobre Outfund
Escrito pela empresa
About Outfund
About us
Outfund provides flexible growth capital to eCommerce and SaaS companies. Oufund is the largest revenue based finance company in Europe, committed to lending over £500 million of funding to hundreds of eCommerce businesses across Europe. Supporting businesses accelerate their growth with growth capital (for marketing, inventory etc) without the hassle of raising and diluting business equity.
Apply online in 5 minutes
It takes only 5 minutes to submit an application and receive offers within 24 hours. There no hard credit checks to effect your score, it costs nothing to apply and there is no commitment!
Full flexibility
Borrow as much as you need up to your credit limit and keep the funds for any period up to 12 months (no long-term commitments).
A dedicated UK-based account manager
You will have your own account manager to answer any questions. No call-centres, no waiting on hold.
A better deal as you grow
We want you to see Outfund as your business partner. As your business grows we will look at increasing your credit limit, rate.
Informações de contacto
Reino Unido
- contact@out.fund
- out.fund
3,4
Aceitável
43 opiniões
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Unprofessional and not responsive
We ended up working with this company after Clearco stopped working with UK clients. At first we thought we were going to have a similar level of service while actually this company has serious problems. After contacting them to discuss a top up (after having repaid almost 40% of the amount) we found out how badly organised this company is. It took 2 weeks to have a feedback on our request and after providing the information requested, we ended up talking with 3 different people whose the first two were actually unable to take any decision. Finally on the 23rd of Dec, after having asked for a call which was never setup, we receive an email from Rob Wilson (apparently a Global Customer Success Lead), who answers just saying they can't provide any funding and when I answered to the email( after 10 min), he already put the out of office until the 3rd of Jan. Seriously, I've been doing business for a long time now and I found the whole process and the people in this company so unprofessional and superficial. With Clearco we never had issues and everything was perfect. Just go somewhere else if you are looking for some cash in advance. They are just not able to provide the service the promise, hence I can't see any reason for companies like these to stay in the business.
23 de dezembro de 2022
Opinião espontânea
Resposta da Outfund
Hi Riccardo,
Thank you for your review. I'm very sorry that you had a bad experience, we appreciate your feedback. We have tried to reach out to discuss this further with you.
Reviewing the complaint, any additional funding is subject to credit and we cannot guarantee approval. Thankyou for you feedback on the service levels, apologies we have been receiving high levels of applications during the festive period.
If you would like to contact us further please reach out to us: contact@out.fund
All the best,
Outfund Team
Contacted again and again and again. No means no.
Contacted again and again and again. Sadly no means no. Even after being told no Winston has got the name of our MD and decided it would be wise to ring and speak to her. Made it clear on the phone and via email that this wasn't something we a) had time to pursue and b) wanted to look into. Just had a call now from a different lady who sadly got the brunt of Winstons unprofessionalism. Even after keeping the details if it was something we wanted to pursue, we definitely have black marked it now.
16 de novembro de 2022
Resposta da Outfund
Hi Matt,
Thank you for your review. I'm very sorry that you had a bad experience, we appreciate your feedback. We have tried to reach out to discuss this further with you.
Please could you contact us back so we can remove you and the business from our system.
If you would like to contact us further please reach out to us: contact@out.fund
All the best,
Outfund Team
#1 Revenue based funder in the UK!
We were contacted by Austin and Mike from outfund and within a week we were connected, funded and purchasing new stock. The rates were far superior than shopify capital and paypal. Superb customer service from start to finish. For e-commerce funding look no further than outfund!
24 de junho de 2022
Opinião espontânea
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